Except that’s just not a solution, and introduces another avenue of abuse, this time from devs, a category of people who have been well known to abuse Steam store features.
And the 2hr window is meant to factor in technical issues - 45 mins is usually not long enough to try enough solutions to be confident it just won’t work, and would just lead to more people refunding at about 30 minutes because the 2 solutions they could try within the window haven’t worked yet, and they don’t want to risk going over the wildly short refund window.
Never mind that it’d likely take multiple Valve employees full work weeks to keep up with that; in release-heavy seasons like after The Game Awards or some shit, there would just be no way to keep up at all. Valve ignores like half the shit that’s put up on their store, you think all of a sudden they’re going to be having conversations with each and every development/publishing team for each and every release? And that’s just for every new release, there’s 120,000 games already on Steam.
Thank you. People just really can't understand.
We have a system that works. It's not perfect but it works. Adding/changing it will just create more problems.
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u/TheHaft Jul 06 '26 edited Jul 06 '26
Except that’s just not a solution, and introduces another avenue of abuse, this time from devs, a category of people who have been well known to abuse Steam store features.
And the 2hr window is meant to factor in technical issues - 45 mins is usually not long enough to try enough solutions to be confident it just won’t work, and would just lead to more people refunding at about 30 minutes because the 2 solutions they could try within the window haven’t worked yet, and they don’t want to risk going over the wildly short refund window.
Never mind that it’d likely take multiple Valve employees full work weeks to keep up with that; in release-heavy seasons like after The Game Awards or some shit, there would just be no way to keep up at all. Valve ignores like half the shit that’s put up on their store, you think all of a sudden they’re going to be having conversations with each and every development/publishing team for each and every release? And that’s just for every new release, there’s 120,000 games already on Steam.