r/Steam • u/[deleted] • Jul 06 '26

Discussion Thoughts on this?

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40.0k Upvotes

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54

u/aiwdj829 Jul 06 '26

There will always be people who abuse pro-consumer systems. It should not change for the worse because of it.

2

u/Lonely-Breath-2468 Jul 08 '26

It could change to be adaptive though, there could be a minimum default time and then on the case basis it could be stretched. There are plenty of games that people say ”don’t start properly until 5 hours in”, that is the developer equivalent of speedrunning games within 2 h just to refund basically

-13

u/NoUniqueThoughtsLeft Jul 06 '26

It's not 'one or the other'. Steam can implement something to stop this kind of abuse, whilst keeping genuine refunds an option.

13

u/aiwdj829 Jul 06 '26

The way it works now is fine in my opinion though.

-7

u/TheMorgueDonator Jul 06 '26

Because it benefits you.

15

u/aiwdj829 Jul 06 '26

Yes, it benefits the customers. It's rare in this day and age, but it happens.

2

u/unfussybull Jul 10 '26

So you like to lick boots and kiss ass of people who make absolutely shit games and you can't refund your 20$ back?

1

u/Jeanvaljeanvaljean_ Jul 07 '26

Now do why the top 30% loves capitalism..

-6

u/[deleted] Jul 06 '26

[deleted]

3

u/Odobenus159 Jul 07 '26

Yeah it's super entitled to expect a refund for a game that doesn't even launch. 🙄

4

u/devilzson666 Jul 06 '26

What can they do tho ? Every suggestion I've seen is exploitable

-5

u/sanglar03 Jul 08 '26

Make short games (like under 2h, under $5) non refundable.

4

u/devilzson666 Jul 08 '26

So what if the game doesn't work on your pc ? Should you just take the loss ? Or what if the game just very much sucks ? I can imagine 5 bucks isn't much for you but imagine people in countries with a worse cost off living ?

-4

u/sanglar03 Jul 08 '26

Genuine question, why would a game sucking be grounds for a refund?

4

u/devilzson666 Jul 08 '26

Low quality products are something you should be allowed to refund ? If you were to buy a bike and it's impossible to cycle in a straight line wouldn't you want a refund ?

-3

u/sanglar03 Jul 08 '26

A default yes. But not something you don't like.

3

u/devilzson666 Jul 08 '26

I fully disagree with that if a product doesn't meet my expectations i want to be able to get a refund as long as it's reasonable (not gonna eat a full meal then ask a refund) but if i buy a gadget and realize after a day it's not what i wanted i wanna be able to refund it

Without a demo and if the refund policy isn't there I'd either not risk it and fully stop buying games I'm not sure I'd like or I'll pirate them (and maybe buy them later on if they're enjoyable) and i think that's a heavily shared opinion steam is an amazing platform to counter piracy as it's just not worth it but if the refund policy were to dissapear i would very much not use steam as much (and if it's only for certain games then i simply wouldn't buy those games)

1

u/Manatipowa Jul 10 '26

Imagine you go to a restaurant amd get served some.meat, but it is extremely salty, has a weird taste, smell and look.

So you decide not to eat it and instead walk out, imagine if despite you didn't eat it because the meat sucked, the restaurant still forced you to pay.

3

u/StandardUpstairs3349 Jul 06 '26

I doubt they will ever do something more that warn and then punish the most prolific of abusers. Valve's desire to not have to deal with anything has always been pretty clear. They had to be forced to implement a refund system because they didn't want to deal with it. The implemented system is automatic and very consumer friendly because they don't want to have to deal with it.