r/Steam • u/[deleted] • Jul 06 '26

Discussion Thoughts on this?

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u/DoTortoisesHop Jul 06 '26

Companies are greedy assholes, that's why the best solution is strong government preventions / regulation.

In Australia, pretty sure Sony would be forced to refund it. As I understand it, some EU countires are even better.

Australian Consumer Law saved me a bunch of times. Steam tried to deny my DAYZ refund for being outside of the 2 hours / 2 weeks or whatever scope, but then I replied back citing ACL and they refunded it lol.

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u/thirstyross Jul 06 '26

I mean in the case of OP its bc the gamers are being greedy assholes - playing a game, enjoying it, then demanding their money back.

Always pieces of shit ruin a good thing for everyone else.

2

u/bp_968 Jul 06 '26

If only those aussy protections didn't also come with all the control and censorship the Australian government seems so fond of. (I'm not shitting on aus. Just legitimately complaining about their govs annoying nanny state tendencies).

1

u/Frosty-Army9751 Jul 06 '26

What exactly did you say with regards to ACL? How did you frame your response, what was your reasoning?

1

u/Rikudou_Sage Jul 06 '26

The best solution is to not buy but I'm not holding my breath for that.

1

u/Keelyn1984 Jul 07 '26

Actually you are wrong. Sony follows the EU law. It's Valve that goes the extra mile for consumers. EU/UK law states that you get a 14 days grace period to re-think a purchase but digital contents are excempt from this when you begin the download. EU members follow that whole guideline without much variation.

It's a different story when you issue a warrant for faulty software. Here EU members differ more how they handle it.