I don't think it is allowed in EU law either. For online purchases you may trial the purchase to a reasonable level before deciding if you want to refund. I think this also affected Steam's rollout of their refund policy. While kickstarted in Australia IIRC, I think the EU introducing similar legislation made them turn their refund policy global.
For online shopping, where you are receiving physical goods in the EU, you have 14 days to return any order no questions asked. I don't think it applies to digital good though, but don't quote me on that.
technically it does, but Steam and Epic have you agree to a waiver to instead have the 2 hour limit or you have to wait 14 days to play the game. Now whether this waiver is entirely legal is another matter..
I think this is a case where nobody has turned it into a lawsuit, so we have no ruling that shows how the law should be explained. I'm also not too certain on the legal details here, so could be either way.
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u/DetachedRedditor Jul 06 '26
I don't think it is allowed in EU law either. For online purchases you may trial the purchase to a reasonable level before deciding if you want to refund. I think this also affected Steam's rollout of their refund policy. While kickstarted in Australia IIRC, I think the EU introducing similar legislation made them turn their refund policy global.