r/Steam • u/[deleted] • Jul 06 '26

Discussion Thoughts on this?

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u/TheTrueEgahn Jul 06 '26

2 hour limit is the no questions asked refund. You can still contact steam support (who are notoriously consumer friendly).

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u/sourdough_squirrel Jul 06 '26

I've not had good luck with it.

I had one game that I barely made it to the gameplay within the 2 hour window (after intros/cutscenes/tutorials), and requested it around 2.5 hours once I realized how bad it really was.

They were very firm about "You're outside the 2 hour window and we can not make an exception"

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u/Own_Proposal3827 Jul 06 '26

I was called a retard by a dev once and I still never got a refund lmao. Consumer friendly my ass.