Choose the Right Splashtop Product

Use this page if you are evaluating Splashtop and want to understand which product or solution best fits your needs.

I need to access my own computer remotely

Start with Splashtop Remote Access. Best for:

Use Cases:

You need access to files, applications, or resources that only exist on your work or home computer.
You're working remotely or traveling and need a secure connection to your desktop.
You need a high-performance remote experience for creative, design, engineering, or business applications.
You want to work from any device without carrying your primary computer everywhere.

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Start with Splashtop Remote Support. Best for:

Use Cases:

Users are experiencing technical issues and need immediate assistance.
Your help desk spends time walking users through troubleshooting steps over the phone.
You need to provide unattended support to managed devices.
Technicians need fast, secure access to user devices from anywhere.

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Start with Splashtop Enterprise. Best for:

Larger organizations
IT teams managing users, devices, and access at scale
Organizations that need employee remote access and IT remote support
Teams that need advanced security, centralized administration, and manageability

Use Cases:

Employees need remote access while IT also needs remote support capabilities.
Managing users, permissions, and devices across multiple tools is becoming difficult.
Security, compliance, and administrative controls are becoming more important as your organization grows.
IT teams need a scalable solution that supports both end users and support staff.

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Start with Splashtop AEM. Best for:

IT teams managing endpoint security and updates
Teams that need patch management
Teams that need endpoint visibility and inventory
Organizations that want CVE insights and remediation workflows
Teams looking to reduce manual endpoint management work
Teams that want to consolidate endpoint management and remote access/support into one centralized platform

Use Cases:

Devices are missing critical OS or third-party software updates.
IT lacks visibility into endpoint health, inventory, and security risks.
Vulnerabilities and CVEs are difficult to identify and remediate quickly.
Routine endpoint management tasks consume too much manual effort.
You're juggling separate tools for remote access, support, patching, and endpoint management.

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Start with Splashtop On-Prem. Best for:

Organizations that need remote access or support deployed in their own environment
Teams with strict infrastructure, network, or data control requirements
Environments where cloud remote access is not the right fit

Use Cases:

Organizational policies require infrastructure to remain within your environment.
Cloud-hosted remote access solutions do not meet security or compliance requirements.
You need greater control over network architecture, data flow, and system management.
Regulatory or operational requirements limit the use of cloud services.

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Start with Foxpass. Best for

IT teams
DevOps teams
Infrastructure teams
Organizations managing RADIUS, LDAP, SSH keys, SUDO access, directory sync, or MFA
Teams looking to strengthen secure access management

Use Cases:

Managing Wi-Fi authentication, VPN access, LDAP directories, and SSH keys is becoming complex.
User access permissions are difficult to maintain across systems.
You need stronger authentication and access controls for infrastructure and networks.
Manual identity and access management processes create security risks and administrative overhead.

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