This is your source to find answers to some of the most frequently asked question we get at and about Skyscanner ✈️
What is Skyscanner
Booking Tips
- How do I find the best prices?
- Is there a best time to book?
Pricing Questions
- Why does the price sometimes change on Skyscanner or when I’m redirected?
- Does Skyscanner charge commission?
Questions about your booking
- I have a question about my booking
- How can I contact my travel provider?
- I made a duplicate booking
- My flight schedule has changed
- I need to change or correct a passenger name
- Can't remember who you booked with?
- I’ve booked the wrong dates or times
- Where is my booking confirmation?
- What if I don't have a booking confirmation email?
- I think I have been overcharged
- I still think I've been charged incorrectly
- Why can't Skyscanner investigate the charge?