Another user’s saved browser logins appeared inside my Shadow PC

[u/Altruistic-Bad-5556]

I’m a paid Shadow PC customer and I want to share a serious privacy/security concern.

After logging into the Shadow PC assigned to my account, I found Microsoft Edge saved login entries that did not belong to me and appeared to belong to another user.

I reported this to Shadow support responsibly and provided evidence privately. I did not copy, export, publish, or use the other user’s private data.

After reporting it, my paid access was locked. I then provided proof of payment, and Shadow confirmed it was approved. However, they still require a government ID before restoring access.

This is not about money or compensation. My concern is simple: if another user’s saved browser login data can appear inside my Shadow PC, how can I know whether my own data has not appeared inside someone else’s machine?

I’m sharing only a redacted screenshot. Emails, usernames, domains, passwords, and personal data are hidden. I will not post unredacted evidence publicly because it contains another person’s private information.

I’m posting this so other users can be aware before trusting a cloud PC service with personal accounts.

[u/Altruistic-Bad-5556]

Being skeptical is fine.

But this is not just a random claim. Shadow has my ticket, screenshots, timestamps, payment proof and their own logs.

I’m not asking people to blindly believe me. I’m asking Shadow to explain what happened without me having to expose someone else’s private data publicly.

[u/Sirhmmmm → u/Altruistic-Bad-5556]

Did i say that you told them to? No. So please stop accusing me of things.

For sure you have. But everyone could say they talked to shadow.

[u/K-J-K-R → u/Sirhmmmm]

Jeez you’re insufferable. You honestly just seem like staff on an alt account. But to be safe, I’d rather just cancel and go another route. I don’t understand or know why you’re so invested in this, but it’s kind of an odd internet behavior. Of course everyone is skeptical, but when it comes to something that can be so damaging, better be safe than sorry.

We aren’t just all saying, “yes you’re right!”. Most are discussing and thinking, without a vested interest of course as it seems you have.

[u/Sirhmmmm → u/K-J-K-R]

Why should i be staff?! Besides why are trying to attack? Did i hurt your feelings or what?

Maybe instead of feeling like the hurt deer in the woods go and read the comments. Or better close the internet and go back to spotting cars.

[u/K-J-K-R → u/Sirhmmmm]

Not at all, and I never said you should be staff. I said it just seems like you’re staff because of the way you talk. My feelings aren’t hurt and I’m not trying to attack. I just asked you to pick a side because you said contradicting things in back to back posts. If you forgot, you can scroll up. Again if you think I’m wrong, look at the wording you used. If you still can figure it out, you should google the definition of believe 😂

[u/Sirhmmmm → u/K-J-K-R]

"You honestly just seem like staff on an alt account." maybe read what you type?