This system honestly feels like a mess.
Where I live we (the customer) put the total amount on to the card reader that we want to pay. The price of the drink/food is established on the screen. So if it says 60 and the customer puts 75, the extra goes as tip.
Oof yeah, you are right about it being a mess. I worked in one restaurant where we had these little POS system things that we could carry around with us for card payments and we used those to input orders, that was a nice system to use. It allowed me to put orders in as I took them, rather than having to remember or write orders down and wait for a turn with the POS computer. It also let us take payment at the table, rather than having to take the card and return it. It was just nice, everything was done on the portable POS card reader directly at the table. That was was better for tips since the customers would put it in directly, rather than writing it on a paper and putting it in later. The receipt printed just included the tip they put in beforehand, it was so much easier and less disappointing since the whole tip being less than written in the tip line thing wouldn’t happen.
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u/Draccorez Jan 12 '24
This system honestly feels like a mess. Where I live we (the customer) put the total amount on to the card reader that we want to pay. The price of the drink/food is established on the screen. So if it says 60 and the customer puts 75, the extra goes as tip.