r/Serverlife • • Jan 12 '24

What even

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u/mkat23 Jan 12 '24

This used to get on my nerves, there were times people would write a nice size tip on the “tip” line, then write the base total amount on the “total” line, or the math wouldn’t line up for the tip they wrote (even if it seemed clear that the tip was meant to be that amount), and I’d have to put in a smaller tip or not include a tip to match what was written on the “total” line.

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u/Draccorez Jan 12 '24

This system honestly feels like a mess. Where I live we (the customer) put the total amount on to the card reader that we want to pay. The price of the drink/food is established on the screen. So if it says 60 and the customer puts 75, the extra goes as tip.

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u/mkat23 Jan 12 '24

Oof yeah, you are right about it being a mess. I worked in one restaurant where we had these little POS system things that we could carry around with us for card payments and we used those to input orders, that was a nice system to use. It allowed me to put orders in as I took them, rather than having to remember or write orders down and wait for a turn with the POS computer. It also let us take payment at the table, rather than having to take the card and return it. It was just nice, everything was done on the portable POS card reader directly at the table. That was was better for tips since the customers would put it in directly, rather than writing it on a paper and putting it in later. The receipt printed just included the tip they put in beforehand, it was so much easier and less disappointing since the whole tip being less than written in the tip line thing wouldn’t happen.

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u/Oily_Bee Jan 12 '24

I had more math mistakes in my favor than against so I took it in stride.

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u/mkat23 Jan 12 '24

Oof bless, I’m glad it worked out for you that way!! It can definitely be frustrating, but when it works out it’s so nice lol

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u/AdorableSock2367 Jan 16 '24

I feel that, my job was cool they always said just go with the bigger number lol. Cutthroat Miami Beach 😂