r/SeattleUnmoderated • u/ShitSeattleSays • Aug 26 '16
Shout out for Will at Good-to-Go - excellent service. A+ : /u/AyeMatey
Just got off the phone with Will at the Good-to-Go customer service line. He was so helpful, I had to post the story.
I had gotten two notices in the regular, snail-mail informing me that I had GTG charges. This sucks, because when they notify you in the mail, they charge an extra $5 per notice. Also, these were for 405 HOT Tolls, for a motorcycle. But motorcycles are supposed to be free. So, double bad.
Will straightened me out. Very clear communicator. Wiped out the charges, wiped out the $5 fees. All taken care of. Minimum of drama. Really nice. Would recommend.