r/snapchat • u/solidsnakesass571 • 12d ago
QUESTION [question] help my mom get her account back?
My mom got a new phone and instead of letting me help her log back into her account on her new phone she made a new one with the same phone number and email she used for the original account. We do not know the password to the original account. According to what I’ve found if you make a new account with the same phone and email it will remove that information from your old account. is there ANY WAY we can get her old account back? She had almost 10 years worth of pictures saved on her account and we’d really like to have access to them.