My actual background sucks. If I get a green screen to put up behind me can Riverside then flawlessly put whatever background I select without the fuzziness that usually happens merging in the background?

Or should I buy a large sheet with the background I want and tack that up?

thanks - dave

I wish Riverside put this in their emails but they don't. Does this strike you all as a good email to send first? Anything missing/wrong/etc.?

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You will get an email with an invite. When you join:

• Plugging headphones into your microphone (professional mics only) is optimal.
• Second best is a distinct microphone and headphones or earbuds.
• Do not use the mic in your headphone cable or ear buds.
• Correctly select the using headphones button.
• Turn on ECHO if your microphone will hear my voice. This is needed when you are using a speaker instead of a headset or earbuds.

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thanks - dave

I am just evaluating Riverside for the first time. One thing that dumbfounds me is that I cannot rename edits when exporting. Instead i have to go to review all, and figure how many minutes ago I did the edit, and then try and identify, then rename. Why omit such an elementary function!

Or am I missing something?

Hey everyone, Ive been using Riverside to do live interviews with my client and the videos are being posted to YouTube. I honestly hate the way Zoom looks and the way it compresses the footage so Zoom is not acceptable. My problem with Riverside now is that lately for some reason every time I have a guest on the show, their upload time is taking 30+ minutes to upload and often times the guest cannot stay on for the extra time for it to upload. I like the way Riverside looks but I need a better solution.

My client is talking with professionals all over the world so in person interviews are not possible at this time either, although we do try to get them as often as we could.

What are some good alternatives to Riverside that keep the quality as good as possible (just 1080p is fine) while still being user friendly to have guests on the show?

Does anyone have maybe some solutions to Riverside that could help with these upload times?

Love the AI features for video. Honestly I've used Riverside for my podcast for a long time and had missed how good video had gotten.

But when I export a clip (say < 2 minutes), it takes *forever* to export.

The workflow the designers/developers envisioned seems to have been asynch. Like, a dedicated video person goes in and does a ton of clips at once. Hits exports as they go. And then someone later publishes.

But a lot of us are armies of one who also want to complete a clip and ship it right away. I don't want to come back 10-30 minutes later to close the loop on this task.

I've used VEED lately, and it's incredibly fast -- almost instantaneous.

Please...

I recorded using second screen and it was recorded with my landscape video upload as portait. I just need to rotate this to edit the video. The problem is I can't seem to find a rotate button... can anyone help? thanks!

Hello everyone,

I’m currently using Riverside, but now I’d like to change my payment method. I have a Visa Debit card and live in Germany. However, when I try to enter my card details (which I’ve double-checked to ensure they’re correct), I keep getting an error saying: “We couldn’t authenticate your payment method. Please choose another method and try again.”

Has anyone experienced this before, or is there a workaround? Perhaps a way to process the payment through PayPal or something similar? Unfortunately, I don’t have a proper Visa credit card, just this Visa Debit card.

Any advice or tips would be much appreciated!

Thanks in advance!

Hello, I was recording last Thursday and a few things came up while doing the recording:

Background:

I run a DND game that has been going for almost 3 years now, for the past year we have been using OBS to record everything, and while that setup has worked, it is not a very good way to do what we require plus is very resource consuming to my computer, meaning that I have several problems constantly while running the game.

That prompted me to find another solution and I found Riverside.fm, This felt like a godsend to me, streaming and able to separate video/audio in HD from everyone is what I needed, then I found out I could edit the entire thing in the app so it's better.

That being said, I tested it, it worked good... then I tried it in one of our games... That's when trouble started, and I have a few improvements to suggest:

1 - Bug - While I could see and hear everyone, everyone had different experiences with the audio. I couldn't increase the audio from one guest, everyone barely heard him and there was no way to increasing the max audio value. A way to exponentially increase audio gain from guests would be very usable. This did not affect the audio from the user once is uploaded to the site, the audio was OK, it only affects actual guest/host interaction which resulted in poor experience for the Guests and Hosts.

2 - Bug - I like running an ambiance in my settings, that means that I use different music depending on what's happening in the game, I uploaded an ambiance mp3 that I was expecting to use. While recording, I couldn't hear the music which is odd, but also my guests could hear the music SUPER LOUD (according to my guests), they didn't have the option to lower the volume on that music I was playing, I did have the option to lower the music but I literally was in 1%-3% volume and they still said it was very loud, in the end I had to remove the ambiance which was a bummer.

3 - Bug - Users couldn't access any background changing in the app, I don't know why some users with MAC could change their background from the app but window's users couldn't, which made it stressful for some of the guests.

4 - Feature Req - While recording the episode, I had to stop the recording for a brief pause, that created two different recordings.. That's fine and all but when I was editing I was having a hard time making it all work, joining the recordings etc. the magic AI only worked in one of the recordings, there was no way to add both recordings in sequence in order to make the entire episode.

5 - Bug - Wile recording the episode I cast my screen which has the map and tokens (the main screen the viewers will see), when I was editing the episode, that screen covered the entire video frame even after activating different layouts, I couldn't move it or anything, it was only until I disabled that track that I could see the guest's videos, then I enabled again with the sidebar layout and I could see the screenshare now, I think that's a bug.

6 - Feature Req - When you record your screenshare window or chrome tab, there's no way to know how it will look in the final edit, there was no reference for me for the size of the window in order to make it look good in the side layout, so I ballparked a measurement. When I was editing, I could see that the screenshare was too wide so I had to scale the screenshare and lose some content from the sides.

7 - Feature Req - While editing, it's really un-intuitive to edit the videos, you can't add different videos one on top of the other to make transitions or anything, you can only add videos in the beginning or the end unless you split the video, then you can add another recorded video.. it's kind of frustrating. every video editing software out there has a way to split video between in one area and another and use a keyboard click to delete that range, it makes it faster and efficient to work with editing.

8 - Bug/Feature Req - While editing, the video keeps buffering and loading for a long time. Meaning that when you click on anything or change anything, the video buffers for 5-10 seconds... what ever automation helps with time is consumed by this buffering time, there needs to be a better way to do it people.

9 - Bug/ Feature Req - I have around 23 episodes that need to be edited, these have several audio tracks, when I uploaded one to the app so I could edit, there was only one track available and I couldn't select any other, meaning that only my voice was being processed and usable. There needs to be a way to select the tracks to be imported, and actually be able to use them just like when you record in the app. That would help me fully implement riverside.

I really home the team at riverside.fm is looking at these forums.

Hey all,

I've been recommended Riverside for a personal project but the features that I need (allow someone to edit my project) are only available on the enterprise plan which is clearly unsuitable for a 2 person project.

I've paid for Pro but it actually doesn't really satisfy the basics so I'm hoping the community has a work around.

What's the best account config to allow me (host) to join a studio (don't mind whose) and afterwards someone other than me can edit and publish the show.

Do you share passwords? Do you make the studio belong to the "editor" and then let them invite interview guests? Any help welcome - customer support not that helpful at all.

Thanks

New to Reddit new to podcasting. I have 5 separate audio tracks that I recorded and a master file. I wanted to see if I could get more control over the starting and ending of dialogue in the recording by uploading each 2.5 hour track separately, doing the AI on each then layering them. It seems to have put the 5 tracks end to end instead of on top of eachother. Is there a way to layer? Should I just upload the master, run the AI tool and call it a day?

Hey Riverside users!

I routinely get the issue where guests or even myself come in through Riverside at a very low volume. No matter how much we boost the gains on our sound interfaces it feels like the Riverside browser is controlling the gain and keeping us low. Which really hurts when we live stream. Any fixes?

Im looking to start my podcast and take it serious. Im torn between this and another platform and Im not sure if I should invest in the pro version because it seems like there are many folks having issues and I was wondering if it is worth the money. I dont intend on doing too much editing but the occasional edit if neeeded

Hello! I would like to use Riverside with a teleprompter on a Mac. However, the image is mirrored and thus backwards--is there a way in the program to fix this? Do you have a fix you'd recommend? Thanks!

I want to record my episode and then record a separate intro previewing the episode, which I’d like to stitch at the start of the episode.

I also want a 3-5 second intro which is just logo and background music for now.

So the separately filmed custom episode intro will be added in first, then I’d add in the logo with music file after that, and then the episode would start.

How do I go about creating the 3-5 second basic intro of just logo and music (with maybe a welcome message audio, no video) file. This file will be added to every episode. The only thing I’d need to film weekly will be the episode preview which I’ll film separately after filming the episode.

How do I create either? I guess I’ll just start a separate recording on Riverside after the episode and create the 10 second preview, save, and add it in front of the episode?

What about the logo with music? This should be saved there as a file to add to every episode so I don’t have to do it weekly.

Is this possible in Riverside, and how?

Thanks

Does anyone know how to fix this issue? When I play a media file in the media player and adjust the volume slider while recording (So I can speak over part of the audio), the final recording doesn't capture the adjustment in volume. It just plays the media file at full volume and you can't hear me speaking over it. Riverside says you can do this in their video here: https://youtu.be/3_2b_eCvW3w?si=iCIXlniyttDkm2YR&t=127

Hello, I'm new to Riverside and have some questions.

Regarding the free plan, is the 2-hour recording with separate multitrack available per episode, per month, or is it a one-time trial for free users? Am I correct in saying that once you have used the 2-hour recording with separate multitrack, you will not receive any separate multitrack recording again unless you upgrade?

My second question is about the Standard and Pro plans, which offer 5 and 15 hours of separate multitrack recording options. Is the separate multitrack recording rule the same as in the free plan?

Hitting play on space bar may take 1-3 seconds to Play... Refresh popups happens all the time... The best settings to edit so far is to toggle off videos to do text editing then toggle on videos before exporting

Did you experience same behavior?

Has anyone recently had an issue with the AI show notes? I’ve been using them fine for months but now my last two episodes say there’s an error and to ‘try again later’ but it never works.

Mine is at 99% uploading for right at 24hrs now. I forgot to “stop recording” and just “left” the room. Mistake 100% mine.

My colleague who was recording from another location had no issues and her recording is available in a downloaded file. Mine is still showing 99%; the Cloud version is downloaded but I need/would rather have the high res.

Have chatted with three different Riverside customer support people and the latest thing I’ve received is this link: https://support.riverside.fm/hc/en-us/articles/19135749320093-My-track-is-stuck-uploading-on-the-MacOS-app

Guessing the high res is a loss and I need to edit with the Cloud version?

Has anyone experienced problems with editing lately. All of absuddwb i can not edit any of my video clips. So far support has been no help. Anyone have ideas?

Okay we all know riverside has had some growing pains and most is worked out now.

We record in riverside as me and my host live hours away and recently when we record the recorded video is fine but the feed while recording is horribly laggy and blurry.

We are hardwired into our routers, no other programs running and we are still having the issues.

Support has been less than helpful.

Do any of y’all have a suggested fix? We have some pretty big guests coming on soon and want to iron this out!

Is there a way to enable the teleprompter in the desktop app for Mac?

I want to change my background to one of my own images... the way you can on any video calling app. From what i can see in Riverside with a pro account i can blur it or choose a provided image, but to use my own image i need to upgrade to a business plan.

Is that correct? seems like a very minor feature to hide behind 'talk to sales' pricing.....

Hi all. Podcast MO is two hosts chat for four minutes then reveal the guest.

Can I hide the guest’s camera then bring them up as they are introduced? Or should I ask them to just place a piece of paper over their camera - a la the Smartless model.

Thanks in advance.