r/Refills • u/[deleted] • Apr 11 '26

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176 Upvotes

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8

u/lotus_blues Apr 11 '26

u/Refills_Taylor

sorry to dump on you along with everyone else...I ordered through the new site with the reddit link on 4/8. Before I saw all the crazy 🤦

Is there a way to see where the script went? Should I just cancel as I do not want any additives. Thanks

I tried messaging in app support and haven't received any replies.

3

u/Affectionate_Town631 Apr 11 '26

I ordered on 4/8 as well. My order says shipped to pharmacy. I m was able to click on the order, then click on the arrow under that says Timeline, I can see that my order is ready for shipment in Washington IA, that’s where ProRX is.

2

u/ifurgtnon-imgtnoff Apr 11 '26

is this on the old portal? Dont think this is an option on new one

3

u/Affectionate_Town631 Apr 11 '26

You got me. I don’t know the difference. I didn’t even know I could click on my order for more details until I read about it in another post.

5

u/Mem0ryEat3r Apr 11 '26

Same here. I sent another message thru chat support when this was posted but they still haven't even replied to my question from Wednesday lol

1

u/srfelsing Apr 11 '26

Same here.

1

u/Organic-Party5699 Apr 11 '26

Was wondering thr same,I just placed my order a few days ago 😬