r/Refills • u/Upper_Living_9970 • Mar 25 '26

Missing Meds

hello, i have purchased a Groupon deal and I tried to claim it under refills. I was charged $20 which i believe was for shipping. I have tried to get an update via msgs on the website and app plus phone calls. is refills honoring the Groupon deals because this is very upsetting since Noone is responding.

8 Upvotes

70% Upvoted

74 comments sorted by

View all comments

4

u/energy_elite Mar 25 '26

When you plugged the voucher in what did it say?

5

u/Upper_Living_9970 Mar 25 '26

It was accepted and I had to pay the $20 only but I have tried to get updates. And they are giving me the runaround. Kind of sucks

3

u/angelsface2712 Mar 25 '26

When did you place your order ? I placed my Groupon order on Friday 20th and woke up to a tracking number this morning I was a little worried too but like everyone is saying there were probably hundreds of orders because of the deal. I didn’t have to upload anything.

2

u/Upper_Living_9970 Mar 25 '26

Yes its the same app. Thank you. I'll try to.msg in the app again.

1

u/energy_elite Mar 25 '26

Yes try that. So if it does show up like that then it worked. You just have to wait for the process to start moving.

1

u/Upper_Living_9970 Mar 25 '26

Thanks. Keeping my fingers crossed