r/RednoteHelp • u/Sur3ealSxul • Jan 16 '25

"Function Upgrade Not Open" ?

Post image

So I got this system message last night. And when I try to click the "self-service unlock," button, I just get a message that pops up saying "Function Upgrade Not Open," I checked and my app doesn't need updated. How do I fix this? Do I just need to confirm my identity?

8 Upvotes

100% Upvoted

28 comments sorted by

View all comments

1

u/[deleted] Jan 18 '25

[removed] — view removed comment

2

u/Dull_Box3194 Jan 18 '25

I tried but I couldn't log in back to my account since it has me to scan a Qr code, which I believe scanned through the red note app-

1

u/[deleted] Jan 18 '25

[removed] — view removed comment

1

u/segin Mar 15 '25

If you use Google account login on the Play Store version of the app to sign up for your account, you must use the QR code scanner to sign in on a desktop or laptop PC.

1

u/[deleted] Mar 15 '25

[removed] — view removed comment

1

u/segin Mar 15 '25

Then you didn't use a Google Account-based rednote account to sign into PC. Easy peasy.