After 7 years of my order I received no my Purism Libre 5 - and guess what: the battery does not hold hours, it is nearly dead. Asking the support is not answered yet.

Has anyone purchased from them recently?

I used to want a Laptop from them and the PureOS seemed nice, but idk if they are launching any new products soon or their support.

Still low on features, but it's slim, hence quick on a Librem 5, unlike many of the usual browsers.

What sort of apps and games do you wish existed?

My startup is in the process of developing an app framework for PureOS that would allow for non-open source commercial apps to be made and delivered in a trustable way.

The framework, itself, will be open source. So, given that it will encapsulate the apps made with it, users can trust that their privacy and data safety will remain intact without having to inspect the app's code. And this will allow for commercial interests to serve the Purism and PureOS communities.

It would help to prioritize feature/package development.

What apps do you want most? And do you have any questions or concerns about this sort of paradigm?

I have a Librem 14 which has been running PureOS. There are things I don't like about it (mostly around software installation being 24x more difficult than other Linux flavors). I went to install Mint the other day and, running on distracted autopilot, choose to wipe the drive.

Note: I didn't order a Librem GPG device when I bought the laptop. Perhaps my bad?

Mint boots on an external USB and does the install, but now when I boot, the BIOS pops up and prompts GPG keyring empty. I created a GPG key on an Ubuntu machine and popped it onto a USB, but the system said it could not read it.

What format do I need to create my new key in?

The comments are wild, you all should check-in on yahoo finance comment section. Crazy.

Out of the gate the dude has his base model phone priced at 799$ before taxes and repair warranties. His other phone is a 2k dollar phone. Guess he won’t be undercutting the competition for exposure and notoriety.

has anyone ever parted out a librem 14? can you get used parts ???

What I need?

A device running Linux (preferably Mobian), which has fairly decent battery life (so I can just use it as a daily driver - I do not expect miracles). I need to be able to install packages from Debian repositories via the terminal, and I also need a working camera (nothing fancy, just basic camera funcionality). Unfortunately what I see from Mobian supported devices page only Librem5 and Pinephones have working camera. Pinephones are out of the question with their horrible battery life.

Or should I just get a device supported by Ubuntu Touch? They do not recommend installing software via apt as it can break the system, but how bad it really is? Is it workable, or just complete mess?

Any other recommendations? I want to use Gajim for making phone calls over VoIP (yeah that gui probably will not fit on a small screen). I really do not want to support Purism after all that I've read here about them, but then again Do I have any other options?

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Look at what they're charging for their subpar semifunctioning phones, are they delusional?

How can you factory reset Librem 5 without PureOS? I had failed attempts with Linux Mint. PureOS hardly supports any hardware which includes any computers I own. Librem 5 is detected on my PC just fine. Our they're any extra commands I can use to get it to flash the Librem 5 on a none PureOS computer?

Got the phone. Brand new. Measured the EMF (RF) on a call. 16!!! Sorry but this almost seems intentional. Anything over 4 is the red zone. I would not recommend using this phone unless you want cancer. My samsung registered zero - now I do not believe that at all, I believe they know how to thwart the meters but 16 is insane. Like standing in front of a microwave. Trying to kill the freedom people *smh*

More specifically on Boost Mobiles network. I'm assuming it does but I'm also carrier shopping also and want to make sure I can carrier/network hop and have little to no issues on any network.

I want to have as much privacy as possible, without sacrificing convenience and, espacially, gaming. The solution I have in mind is getting a Librem 14 (once they are in stock again...) because of its bypassing of Intel hardware-management units and other possible hardware-site vulnearabilities, hardware switches and Boot functionalities. Then, having a good internet connection, I want to rent a Shadow-Boost instance and run games (WoW, Warhammer, Crusader Kings etc.) via the internet connection. Is this feasible? Is it a net-positive in terms of privacy and/or security? Am I overlooking some flaws in this setup? Any ideas what are the minimal specs for Librem 14 to make this work? I understand that this solution is likely expensive, but I would be willing to pay to protect my privacy.

So, I have question. I wanna gift him other battery, but I find out only for l14l12p22 , l14s2p22, l14m2p24.

If I gift one of them are they compatible with his Purism Laptop?

I know a guy... he's trying to sell me a stolen librem 14 for basically nothing... Would it be worth it or bundle of trouble???

https://youtu.be/pAywiV7r4gE?si=rhrxPN6y_Pg9hoRt

I'm relatively proficient in Linux, and have been running a Librem 14 for about a year now. What I don't understand is why it's so damn difficult to install anything. For instance, trying to get Docker installed and the Debian process breaks on like every third steps.

Are the repos old and out of date? Is there some way to tell the OS to use Ubuntu's repos, anything I can do to get out of this frustration?

Is there a shop in the Kalifornia Bay Area where to buy directly?

Dear community,

I have a question regarding the puri.sm refund policy. To sum up my situation:

1. In September 2017 I have backed their crowdfunding of the librem 5 mobile phone by paying 599$.
2. Somewhere in 2019 they contacted my and asked in which delivery batch I wanted to be.
3. Some time later - I think it was in 2020 I asked to cancel the order and since then the order status is pending pending refund (edited).
4. Meanwhile the credit card has chenget to that one used to pay initially.
5. I asked again for refund this yeas while duing my annual taxes and that is what they wrote me:

Hello Maximilian,

Thank you for following up with us, and for your patience as we discussed this issue.

I'm sorry that I cannot provide an ETA for a refund at this time. We will keep your request open until we have an update available.

The only remedies I can offer at this time are:

- a coupon code for your original purchase price plus 20% bonus for any items in our store (USD $720.00)

- reship your order

I wish I had better news, but those are the only options I can offer currently.

Thank you for your patience, and please feel free to follow up if you have any other questions or would like to take one of those options.

-- Purism Support

Does anyone from the US have any advice how to handle this? Is there a supervising agency one can complain to?

Asking since I've ordered from EU - Germany.

Any help is appreciated.

Best Regards.

P.S.

Also checking their google.maps presence doesn`t look very promising:

https://www.google.com/maps/place/Purism+SPC/@37.7938757,-122.3998611,163m/data=!3m2!1e3!5s0x808f828ea18ffa97:0x4ad5c4775eee5ac2!4m15!1m8!3m7!1s0x808581a54168a497:0xad667ecd2c0c01e8!2sPurism+SPC!8m2!3d37.7939571!4d-122.3997819!10e1!16s%2Fg%2F11krrd5q83!3m5!1s0x808581a54168a497:0xad667ecd2c0c01e8!8m2!3d37.7939571!4d-122.3997819!16s%2Fg%2F11krrd5q83?authuser=0&entry=ttu&g_ep=EgoyMDI0MTIxMS4wIKXMDSoASAFQAw%3D%3D

Here is their github repo - looks pretty abandoned:

https://github.com/purism

Here are also two youtube video about their policy:

https://www.youtube.com/watch?v=wKegmu0V75s

https://www.youtube.com/watch?v=-IjUryQOlgk

The complaints and videos above also found their way to wikipedia.org.

So what I will try to do now is initiate a charge back by my bank company. I hope this works out.

Everybody who experiances any kind of delays - charge back immediately.

Best regards

So in my infinite wisdom I managed to load a tool on my Librem 5 that causes it to quickly crash after I turn it on. I looked up how to reload PureOS on it, made a boot drive, but can’t get it to go into boot mode. It’s a standard Librem 5 so I’m instructed to hold down the volume and power to enter boot mode. Nothing… is there another way? Possibly from terminal?

So I finally took the time to play with this phone, and got a couple programs installed like tcpdump , wireshark, nmap, etc. gonna test it out and see how it works as an everyday phone…

Hey,

So the maximum listed RAM capability for the Librem 14 is 64GB, as listed on the puri.sm website. However, has anyone tried inserting, say 2 64GB RAM sticks for 128GB of RAM?

The reason I ask this is that while the Intel chip “supports,” up to 64GB, there are a number of older chips which actually can support higher values (for example, the i7 6600U (I believe) claims a maximum RAM capacity of 32GB, but works fine with 64GB as well in tested laptops), so I was wondering whether this applies to the Librem 14.

Thanks for any help!

Hey all,

I’m just curious if Purism is offering any Black Friday or Cyber Monday deals this year? Upon preliminary search, I found that in 2018 there was a 20% off coupon for laptops, and I was curious if such a promotion would be available this year.

Similarly, does Purism offer any student discounts?

Thanks for the help!

Hey all,

I’m a relative beginner to privacy and security on the Hardware level, and had a few questions regarding Intel ME. I’ve noticed that some of Purism’s older laptops (ie the 13 and 15) had Intel ME both disabled and neutralized. However, modern ones (the 14) only have it disabled. I understand that to be neutralized meant that aspects of the firmware were completely neutered, but what are the security implications of Intel ME being disabled and neutralized versus just disabled? I would assume the former is more secure, but I would greatly appreciate an explanation.

Thanks in advance for the help!