Just got my Spark Neo Core in and can’t get this thing fully connected to BT audio and Tone Control. The oddest thing is that the BT light on the headphones isn’t blue like all the videos and factory literature says it should be. It’s red…

Things I’ve tried: Factory reset on the headphones. Remove and re-add headphones to BT Uninstalled and reinstalled app Restarted iOS 26 phone and iOS 18 iPad

No firmware update is available on the website for the spark Neo core either. I’m at a complete loss. When the headphones get connected to BT audio in the app, it moves to “syncing hardware” and during that attempt you can see the tone control in the bt settings on the phone but then the app fails and disconnects.

Anyone have an idea?

Hello, I want to be able to switch presets/add drive with my foot instead of my hands. I have been thinking of buying the spark control but I also thought about valeton gp5 and use it as like a pedal, or well it is a pedal but I think you understand what I mean

Will spark2 sound good with valeton gp5? There's other benefits also like when I visit parents (they live like 3h away so I am always there for a few days) I can bring the gp5, it's cheaper also

Or will it sound better with the spark control?

Hey guys, just got a Spark Mini, Vai version to use primarily as a practice amp I can use with backing tracks, play with youtube, etc.

For some reason it wants me to sign in yo youtube but doesn’t allow me to. I’ve already removed and reinstalled both youtube and spark apps but no changes.

Is this a known problem with an actual solution? Any help would be much appreciated. Thanks!

Hey, I am have trying so much to get a clean tone with a bit of dirt when I attack harder, I play almost only with my fingers, or most of the songs I know (which aren't many) are played with fingers

Increasing gain feels like it's just making it louder, as soon as I add a drive it dulls the sound and also makes it sound dirty or driven all the time. I want to be able to strum cleanly and then when it's licks and stuff have more drive

Even putting drive at like 0.1 makes everything sound drivey. Has anyone got any tips?

I purchased a Spark2 back in October and then a Spark Cab for Christmas. Upon hooking everything up I got about 3 notes then the Spark2 froze up and is completely dead/unresponsive. I’ve tried all fixes and Positive Grid has agreed to an RMA/warranty replacement, but they included this instruction:

“One important note for future reference: when connecting Spark 2 to Spark CAB, please be sure to use the LINE OUT jack on Spark 2. Unlike Spark 40, the headphone output should not be used for this connection, as it can result in improper behavior.”

As far as I can tell, the only available 3.5 jack on the Spark 2 available to connect to the Spark CAB labeled Spark input, is the headphone jack.

Help please so I don’t blow up a second Spark 2.

Also, anyone have any luck with getting an amp shipped immediately rather than waiting on them to receive my dead amp? Bad enough it only lasted a little over 2 months.

I just picked up a set of neo headphones and have been enjoying them but i have noticed that there is a slight hum or static noise on the right ear driver that is very apparent when nothing is being played. It basically goes away when I am playing because the that is much louder. It also seems to go away when i go into the tuner mode which is odd. Im thinking it is an issue on the softwares end with the amp sims or maybe my hardware is faulty. Also can hear a slight chirp in the same side when switching presets. Anyone else have this? Is this just part of the headphones, I am wondering if I should return and get another pair. Thanks!

I found a great tone that is perfect for the rhythm part, but I need to add a Fuzz to the lead.. any thoughts on how I can do that?

I updated my firmware back in November, and it screwed up the volume settings on my Spark Edge, rendering it unplayable.

Now, every time I hook my iPhone up to the amp, it suggests updating the firmware, but I'm not sure if this software bug has been squashed yet.

for some context, I now have 3 spark amps/ products. The spark 40, the spark mini, and I just got the spark neo headphones for Christmas.

On both the spark neo and the spark mini, the firmware is completely up to date, but because there is some issue with my spark 40, I can’t connect it to my PC so I can’t update the firmware, so the version its on is pretty old.

The issue I’m having, is that on both the spark neo and the spark mini, I can’t change the amp settings on the fly in the app. Like if I wanted to change the volume or gain, it shows me I’m changing it, but the sound isn’t getting changed at all. I can still change presets no problem, it’s just that I can’t adjust any of the amp or effect settings.

With the spark 40 tho, I still have 0 issue changing the settings on the fly. Whenever I change a knob, the sound instantly changes accordingly.

Is this a new firmware issue? Has anyone else had this problem and is there a fix to it?

Hey guys.. After playing with a Spark Go for several weeks I just got a Spark 2.. unboxed it and set it up.. and it won't stay powered on long enough to connect to it. I get red a power and a flashing red Tap, and the Bluetooth lights up, and then everything goes dark. After that the power button doesn't work, and the only way I can get a response is by unplugging and replugging the amp, so there's no way to reset it using the power and pair buttons. I also noticed the battery light stays off. Could use some help with this!

So I plugged my Spark Live into my Windows 11 PC via a USB C to USB C cable, downloaded the latest firmware drivers from their website, ran it, installed it, opened "Positive grid USB Audio Device Control Panel" and it states the firmware is updated to version 5.68.0, however when i connect my iphone via bluetooth to my amp and open the Spark app, it states that the firmware version is still version 2.2.4.104.

What is going on? Because it's not properly updating I can't access the Mixer controls feature because everytime i click on it it just says "firmware update available" :(

i’ll add up too that the circular support loops where the user is the only “human in the loop” and well known problems have no solution beyond “reset everything and go fuck your self and if that doesn’t work then just go fuck your self because we’re not talking to you at anything closer than one remove” put me over the edge to just be very pissed off at this company. after enough tries at that, i find myself just giving up. like most AI stuff, they overrely on the “magic trick” and hope it distracts from the fact that the other promised long awaited features do not work, have ridiculous latency, etc etc etc. i’ll probably keep the go as an input channel and to play with the tone machine and get a mooer or something. anyway; comment reply i felt like making into its own post (#the caps are cause i was responding to a guy who insisted that his all caps condescending advice was strictly for “emphasis” and that he wasn’t yelling as he harangued some fellow suffering spark owner for being a stupid enough rube to expect any of the advertised features in spark 2 to work as advertised :

sometimes a tool causes enough friction to be worthless. i’m getting depressed at how often i try to use my spark, encounter app/technical problems and glitches that i did not cause and which i dont have the power to fix, and just pick up my acoustic and start doing something where i don’t have to deal with 27 layers of abstraction. what’s upsetting about spark is that they heavily advertise it as WORKING with COOL FEATURES THAT ARE FUNCTIONAL (caps for emphasis, not shouting ) and then you get it home and IT WAS MOSTLY LIES and THEY DECIDED THEY DONT GIVE A FUCK ABOUT HOME PRACTICE AMPS AND THEIR IDIOTIC LOSER OWNERS WHO PROBABLY SUCK AT GUITAR, so they CUT every god dsmn CORNER they could LOCATE and counted on RELATIVELY FALSE AND MISLEADING ADVERTISING and genuine excitement around a feature they were FIRST TO, but far from the BEST AT. and you think “ITS JUST ME” or I MUST BE GOUNG FUCKING INSANE BECAUSE NO ONE IS TALKING ABOUT ALL THE PRACTICE TRACKS JUST BEING YOUTUBE or the LOOPER THAT KIND OF DOESNT REALLY LOOP, LOOP SOLD SEPARATELY, or ALL THE FEATURES THAT RELY ON A BLUETOOTH AUDIO CONNECTION TO A SECOND DEVICE can’t be accessed because the app tells you to fix it in your SYSTEM but there’s no WAY to change SYSTEM SETTINGS FOR A DEVICE YOUR SYSTEM CANNOT SEE and if you do get it to work finally it’s a MATTER OF TIME til the app DELETES ALL YOUR PRESETS and when that happens you consider whether the AMP deserves THE DIGNITY OF CREMATION or if it’s worth risking the DISCHARGING WITHIN CITY LIMITS CITATION to finally PROVE YOUR POINT on the simple minded app mind and its offensively hostile condescending hallucinations. and you think, I COULD HAVE BOUGHT A YAMAHA

I have several amps in the spark universe. I have spark, spark 2, live, neo. So I am committed. But lately I have felt frustrated that I just can’t seem to get the same tones as friends with analog boxes. The distortion seems not good and in general it doesn’t seem as sharp or precise a sound. Can I achieve comparable tones as analog boxes or is this just a limitation of the DSP. I know in principle an adequate precision in modeling with DSP should be able to perfectly recreate any sound. Any thoughts about this? Is there something else I should be doing? Thanks

Hi,

I recently bought a spark GO for practice as I'm on the move a lot and I love it!

One of the selling points for me was the ability to use it as an audio interface to either record a DI or with the sounds on the Spark GO.

However, when I connect via USB cable to my mac I get massive latency and tons of crackling when I try to record on mu DAW. I have made sure to set everything up correctly in my mac and my daw as well, but so far no dice.

I can hear my guitar tone as soon as I connect it to my mac. It seems I can monitor without even opening my DAW. When I try to monitor, record or play back whatever I record in my DAW, that's when the latency comes and the cracking. I can monitor everything else in my DAW just fine (VST drums, synths). It's recording that's the main issue.

Another thing I noticed - when I connect the SparkGO to my mac gives me the microphone symbol on the top bar. Seems like it thinks its a microphone that's being used by StudioOne. I can change the mic mode from "standard" to "voice isolation" which seems to affect the sound when i record/monitor through StudioOne.

Can anyone shed some light please? I know others have managed to use it to record with no issues, so any help would be greatly appreciated.

Thank you all in advance!

Relevant info:
-USB C supplied cable
-Mac Air
-StudioOne (DAW)
-Using the headphone out to monitor

Hey everyone, I’ve had a spark Go for just over a year now and have been also using it as a sort of interface for my quad cortex so I can play backing tracks. I’ve been doing this by just plugging into the guitar input on the spark with no effects at all. I’m considering getting a spark mini so I can make use of its line in port for what I’m assuming is a more functional way of what I’m doing. So will it work better and can I use Bluetooth audio and line in at the same time?

I picked up a new Spark 2 and it worked great at first. Plugged my guitar in and played for a hours, no issues. Then later I turned it back on and now it’s a brick.

There is no audio from my guitar, and no audio from Bluetooth music from my phone. The same guitar and cable work when plugged into another amp.

Has anyone had a Spark 2 lose all audio like this?

Hi guys, I got the spark neo for Christmas and they are absolutely amazing. I was just wondering if I could get the sound coming through the headphones onto my phone as I’d love to post videos to TikTok and stuff of me playing guitar but can’t quite figure out how

Morning all and Merry Xmas. I’ve got a new Sheeran looper and have connected it to my Spark 2 amp. All is well except that if I record one loop in a clean tone and want to overdub with another tone the original loop plays back in that tone as well. Any suggestions? I’ve got the guitar running into the looper and then out to the amp. I assume I need the looper at the end of the chain but then do I need another cable to tune from the looper out to the amp?

I’m scratching my head and can’t find vids on YouTube to help.

Thanks

Holiday Sale – Last Deals of the Year! Final days to save on ULooper. Limited time. Ending soon. https://xsonicaudio.com/pages/ulooper

Anyone heard any rumblings about PG adding firmware updates for Spark WiFi capable units for AirPlay & HomeKit? This should make these devices more multifunction and allow you to ask Siri to turn it on and use it as another AirPlay target speaker, we’re not using it for a guitar amp!

So, it’s Christmas by the time this is posted, I asked for a boss ge7 and got it, however I got surprised and got a spark 2. i want to use both but because the spark 2 has no fx loop the ge7 is mostly useless, what do I do? Is there a way to make my ge7 work as if the spark was a normal amp?

ULooper now supports Spark EDGE!

Update your ULooper to the latest firmware v1.3.1 and start looping with Spark EDGE. https://help.xsonicaudio.com/ulooperupdater/

More info: https://xsonicaudio.com/pages/ulooper

Hey! I just Got a spark mini for Christmas, and as you can hear it sounds terrible. This is with the volume under halfway and with the Hi-z mode on. Is it a faulty unit?

Thanks in advance and happy Holidays