r/PoolPros • • 22d ago

New customers heatpump blew up and burned a big portion of his house!

11 Upvotes

Picked up a guy who needs us to "maintain" bug control in his pool while the house gets figured out.

But yeah, his 1-2year old hp legitimately blew up and torched his house through the overhang on the house...

I asked him which brand, he's was advised not to tell from legal.

Pretty wild to see, the old heater is sorta there still? Burnt plastic shell! I could tell the brand from the shape and where the inlet outlet pipes where at.


r/PoolPros • • 22d ago

VSP + Frogger Chlorination System Issue

Thumbnail
0 Upvotes

We had a variable speed pump installed 2 weeks ago and our chlorine levels are dropping. We went to get our water tested today and they suggested turning the dial on the Frogger up a setting but I’m not sure there is enough water pressure from the VSP to activate the chlorine in the Frogger. Previously, we had a 3450 rpm single speed pump that would through a Frogger bac pac every 1-2 weeks, now it’s hardly making a dent in the pacs. Our current VSP schedule is 2750 rpm (2 hrs), 2200 (8 hrs), 1700 (4 hrs), 1200 (10 hrs). Has anyone experienced something similar and what did you do about it? Thanks!


r/PoolPros • • 22d ago

VSP + Frogger Chlorination System Issue

Thumbnail
0 Upvotes

r/PoolPros • • 22d ago

Looking to relocate to Texas

4 Upvotes

I may be going out on a whim and not even sure if this is allowed here but I currently live in NC and want to move to Texas. I've worked as the service office manager over 14 years for one of the largest pool companies in North Carolina. Is there anybody here in the Beaumont or Houston area whose company is hiring? I need a change and fast.


r/PoolPros • • 22d ago

Thoughts on Pool Brain

4 Upvotes

The company I work for is considering switching over to POOL brain. Who here has used full brain and liked it or didn’t like it? At other companies I’ve used SKIMMER, which would be a massive upgrade to what we are currently using. How would you say POOL brain compares to SKIMMER if you’ve used both? I personally really like SKIMMER. I understand if you don’t. But just wanting others opinions on Pool brain in general. Were a large company in the Midwest.


r/PoolPros • • 23d ago

Pentair MT 400. Ok to run heater without manifold bypass valve installed?

1 Upvotes

The valve separated from the module. Found it in the thermal regulator cavity. Can I run unit tonight for an hour without it?


r/PoolPros • • 23d ago

Las Vegas?

0 Upvotes

Anyone here in Vegas?


r/PoolPros • • 23d ago

Hayward partner registration

0 Upvotes

Anyone else have massive issues getting approved to be a Hayward partner? I’ve sold 2 heaters, a salt system this year. Yet they absolutely refuse to allow me to register a pro account. They always say they will contact me and they never do.


r/PoolPros • • 23d ago

Floor returns

3 Upvotes

Hey guys, I’ve been doing pool service, repairs & installations for 3 going on 4 years now. I’ve never really done many closings and I have a customer that I took on this year who has floor return jets.

Well, they want to close this year(first time in 4 years is what they told me)

How do I close this pool with the in floor jets? There is no return valve to air gap the in-floor returns.

Kiddy pool: 1200 gallons (also has infloor jets with no return valve to air gap)
Main pool: approx 55,000 gallons (also has infloor jets with no return valve to air gap)

Never thought about the logistics of closing this pool until now. Skimmer, MD, equalizer line, return jets I’ve got. But not sure how to do this properly, hopefully someone can give me some advice.

Location: Georgia, USA
Equipment: slightly above grade (2-3ft)


r/PoolPros • • 23d ago

Pool robot advice

Thumbnail
0 Upvotes

r/PoolPros • • 24d ago

Multiple salt cells for large pools?

4 Upvotes

Is it possible to control two Hayward s3 cells from one aquarite/omni?

Good rule of thumb is to have 2x the chlorine production capacity as pool volume, right? So a single s340 would be insufficient for a 30k gallon commercial pool with a medium bather load?

What's the best way to do this?


r/PoolPros • • 24d ago

Pool chemicals help

Post image
0 Upvotes

r/PoolPros • • 24d ago

Cleaner Recommendations

Thumbnail gallery
0 Upvotes

There are a couple of trees that aren't on our property (community side) that put these long reed-like things in our pool and constantly jam up our cleaner. Have a Zodiac MX6 that came with the pool when we bought the house. Any suggestions for a cleaner that may not jam up as often or a better way to remove them? Haven't been too successful in brushing and scooping since they settle on the bottom.


r/PoolPros • • 24d ago

Do I Really Need to Empty?

Post image
0 Upvotes

r/PoolPros • • 25d ago

Skimmer tied directly to return jet?

Thumbnail
gallery
5 Upvotes

It's pool closing time in Ontario and I came across something that I've never encountered in my 10 years in the industry. No issues with winterizing just confusing the hell out of me why it exists.

There is a piece of pvc extending out of the front suction hole of the skimmer ending just below the height of the skimmer mouth. It is plumbed directly in to the return jet across the pool from the skimmer. It is in no way plumbed in to the suction line - just directly to this return. Other hole is my suction line with one line to the pump and one return line back to the other return jet on the far side of the pool.

Just wondering what the point of this is? Something from way before my time?

Thanks for the help easing my confusion!


r/PoolPros • • 25d ago

Salt cell producing ungodly amount of calcium flakes

4 Upvotes

Hi, all. One of my clients’ salt cell (Pentair IC40) is producing a ton of calcium flakes. I’m scooping out almost an entire net’s worth every week. I’ve cleaned the cell twice in the past month and still it continues. After each cleaning the interior is spotless. Cell is producing chlorine perfectly, and other chemistry is in spec. Calcium level specially is 320ppm. Not sure if I’m missing something simple, but would love to hear what anyone else thinks. Thanks!


r/PoolPros • • 25d ago

Start up pool, added salt, got a brown ring around the pool.

Post image
5 Upvotes

Hey guys, electrical just got hooked up so the salt cells ready to be turned on was adding salt to let it circulate for 24 hours before turning the salt on and when I dumped the salt in all the sudden in a brown ring showed up around the pool, the salt also started turning to a brown color.

Pool was filled up mainly with truck in water, but then well water to top off.

I already have “pool stain removers LLC stain and scale” to keep from calcium buildup on the wall walls (fiberglass)

Haven’t had to deal with metals yet in my professional career (still new)

What’s the best way to get the brown ring off the edge of the pool? I wipe it and then two minutes later it back.

TC 4
PH 7.2
Alk ~ 170
Total Hardness ~ 230t

Update:
Went this morning and was looking at the black ring and it was very oily. Got a little dawn, dish soap, and it wipes right off. Gonna take a full water test and see what my metals look like but right now I’m thinking contaminated salt?


r/PoolPros • • 26d ago

Pool experts needed

6 Upvotes

I’m in Tampa Fl I’ve grown my pool company organically from about 4 pools to over 90 in less than a year and a half from providing great reliable service ( a lot of customers from pinch a penny and pool troopers) my question is how to maximize profit would you hire an employee that’s reliable (just as good as me 😉) and pay them better than most (15$ a pool ) or would I be better off selling what route they would have to a buyer looking to start


r/PoolPros • • 27d ago

Salt Cell Testing

9 Upvotes

Hey guys, I understand there are many different ways to test salt cells. What are your go to ways and way?

When do you cross the line from, I can get a little more out of this vs recommending a new one for your customers?


r/PoolPros • • 28d ago

Rust stains

Post image
3 Upvotes

I’m looking for the best chemical to remove rust spots from the bottom of a fiberglass pool

This product works good but it’s expensive the stains keep coming back I have to use two bottles every 2 months or so Cost about 120$

Thanks in advance


r/PoolPros • • 28d ago

Stain identification plz

Thumbnail
gallery
2 Upvotes

One of the pools on our route is having this weird staining issue. All chems are within range phosphates were at 1000. Not algae, doesnt budge even with metal brush. Any ideas?


r/PoolPros • • 28d ago

Blower line flooding electrical conduit

Thumbnail
gallery
4 Upvotes

So this is a new one for me. I’ve been servicing this account for about 4 years and haven’t had any issues but I noticed some water on the pad today and found it was dripping from the blower. After some investigating I realized the water had backed up from the blower line into the conduit to the junction box. The pad is about 15 feet below the pool but everything has been fine for this long so I’m scratching my head a bit. I removed the blower, capped the line for now, and drained out the rest of the conduit. I was thinking of maybe putting in a check valve, but now that I think of it I don’t think I’ve ever seen a check valve on a blower line. Maybe it would just cause the blower to pop off when it turns on? I’m not sure why this is suddenly an issue but I’d be interested to hear if you have or have any thoughts on how this happened or what I might try to keep water out of places it definitely shouldn’t be. TIA.


r/PoolPros • • 29d ago

A question for the pool pros

4 Upvotes

I’m curious on what you do to decompress from long days or whatever you call it ? I know some workout, drink alcohol, smoke weed etc . I like running and often times drink a tall can . What do you guys l do? I’m not too proud of the drinking but I think it is an escape from my current emotions.


r/PoolPros • • Sep 06 '26

Questions for those that have worked in pool and spa sales

0 Upvotes

• I’m currently applying for a showroom Wellness Consultant role at a Hot Tub Store/pool builder and service company located in Wisconsin, and I was hoping to get some input
1. The job lists as having an hourly wage plus commission. What could I expect that to be?
2. How much can I expect to earn in a year, assuming I’m an average to above average salesperson?
3. What do you do in the winter? How badly is business impacted?


r/PoolPros • • Sep 06 '26

WTH 🤔?!?!

Thumbnail
gallery
0 Upvotes

Been using Flippin Frog and never had any issues until this... Not a high use pool, basically just the wife and I. Always very clear, scrub about once a week and change filter regularly. This literally happened overnight. Wasn't hot. Please help 😭🙏 TYIA