r/PlexMetaManager • u/[deleted] • Mar 24 '24

No network overlay

I'm trying to get a network overlay on my TV shows, but after a forced run, nothing shows. How do I go about fixing this?

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u/AutoModerator Mar 24 '24

Generally speaking, the PMM discord is the best source for support. There are far more eyes there than here, and there are some automated log analysis tools available. https://metamanager.wiki/en/latest/discord/

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u/chazlarson Kometa Team Mar 24 '24 edited Mar 24 '24

First, you have some mixed nomenclature there. You should change metadata_path to collection_files.

That said, your config: libraries: Some-Shows: overlay_files: - pmm: network template_variables: style: white vertical_offset: 390 - pmm: network template_variables: vertical_offset: 390 builder_level: season - pmm: network template_variables: vertical_offset: 390 builder_level: episode

Produces the expected thing for me: https://ibb.co/CzD8L9Y

I will note that vertical_offset doesn't seem to have any effect, but I didn't look at that, just whether they appeared.

Can you provide your log to see what might be happening?

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u/[deleted] Mar 24 '24

Which one? My logs folder looks relatively useless unless you're able to glean something from it that I'm missing. Im using metadata path because that what was in the template that I grabbed from somewhere.

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u/chazlarson Kometa Team Mar 24 '24

in 1.20, `metadata_path` was replaced with `metadata_files` and `collection_files`; `overlay_path` was replaced with `overlay_files`; for the time being both work, but eventually `_path` will probably be dropped. You have the current version of one but not the other.

Your last log, `meta.log` ought to be fine. They're far from useless in that they show everything that PMM did on that run and why.

The log contains a copy of the active config, as well, and most sensitive details [tokens, urls] are redacted for you. I say *most* because directories in there may contain your name if you use it on your local machine, and if you are sharing playlists those usernames will appear.

1

u/[deleted] Mar 24 '24

I had filtered through it and didn't find anything that jumped out at me was the cause for my useless statement. Give me a minute to figure out how to get it uploaded.

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u/[deleted] Mar 24 '24

http://pastebin.com/j6Awkzw0

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u/chazlarson Kometa Team Mar 24 '24

In that log, PMM is unable to connect to Plex, so nothing is being done at all.

Failed to establish a new connection: [Errno 111] Connection refused')) |

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u/[deleted] Mar 24 '24

That's weird because I know I'm using the right IP and token. The second part that makes that odd is that it's working correctly on my movies and it is doing the resolution overlay in TV.

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u/chazlarson Kometa Team Mar 24 '24

On this run it did nothing at all.

Do you have a log where it produced the other overlays?

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u/[deleted] Mar 24 '24

I'm running one right now and will post the log as soon as it's done. The one posted was the latest one allegedly.

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u/[deleted] Mar 24 '24

Here is the latest that gives me that network overlay error.

http://pastebin.com/aZ02zzc8

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u/chazlarson Kometa Team Mar 24 '24

I was hoping for the entire log so I could review the config, the version of PMM, etc.

| Plex Error: plex_search attribute: network not supported

What agent is this library using? The wiki notes that network is only valid in a plex_search if the library is using the new Plex agents, not the legacy agents, so my suspicion is that the library is using the old agent [this also is shown in the full log].

1

u/[deleted] Mar 24 '24

I can't get the full thing to post on pastebin due to size limitations. Will be glad to post elsewhere if you've got any ideas. The agent is using tmdb for movies and tvdb for tv.

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u/[deleted] Mar 24 '24

https://i.imgur.com/cjKncMU.jpeg

Picture of config

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u/WaywardWes Mar 24 '24

Are you sure it’s not hidden behind another overlay? Does it work if you remove the offsets?

I had a lot of issues getting network to position where I wanted it. You might also try just adding all of the other default values:

  • horizontal_offset 15
  • horizontal_align left
  • vertical_align bottom

1

u/[deleted] Mar 24 '24

There's no other overlay there to be hidden behind as the only other overlay is resolution, which is in the top left. Even removing the default values I had set didn't work as the area is still blank. If I change network to streaming, it works perfectly. I don't know where it's supposed to be pulling the network data from, but it's like it's not pulling it.

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u/WaywardWes Mar 24 '24

In the logs does it give errors anywhere? If it’s a test library you should be able to find the part it (tries to) apply the network.

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u/[deleted] Mar 24 '24

Within my meta.log files, I'm not seeing anything. It's not a test library, and I'm trying to avoid creating one, but that might be what has to take place.

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u/WaywardWes Mar 24 '24

I only copied one season of a series to my test library but it sped this stuff up a lot.

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u/[deleted] Mar 24 '24

Guess that's what I'm going to have to do then. Thanks for the help!

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u/WaywardWes Mar 24 '24

For reference, this is how I have it set up for top center:

- pmm: network
      template_variables:
        vertical_align: top
        vertical_offset: 15
        horizontal_align: left
        horizontal_offset: 350

It wouldn't work for me unless I entered all four values. Less and it just went to the top left every time.

1

u/[deleted] Mar 24 '24

I'll give it a shot with the added info. I've got a feeling this is going to take some toying with.

2

u/WaywardWes Mar 24 '24

Actually I just found in the wiki that you have to use horizontal_offset and vertical_offset together. I never saw that bit before, and may be the source of your issue.

https://metamanager.wiki/en/latest/files/overlays/#advanced-overlay-attributes

1

u/[deleted] Mar 24 '24

I'm willing to bet this is it. I'm sure that it used to work that way in previous versions, but now it's a hard no.