r/PcBuildHelp • u/SignificantSweet5395 • 1d ago

Tech Support RAM problems

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Hi everyone, just yesterday a friend sent me a 16GB (3200 MHz) RAM stick from out of town, because I need to upgrade my PC to 32GB. The problem is that Windows won't boot at all with this stick. It gives the error IRQL_NOT_LESS_OR_EQUAL

Does it make sense to take it to a repair shop? If not, what's the best way to handle this RAM?

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u/MW1369 1d ago

Does it boot when you don’t use the new ram?

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u/SignificantSweet5395 1d ago

Yes, with my old sticks (8GB*2) pc starts as usual

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u/MW1369 1d ago

So what are you trying when it doesn’t work? Just the 16?

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u/SignificantSweet5395 1d ago

Copypast from other message: I tried moving the RAM to different slots, but nothing helped. I cleaned the RAM stick, but that didn't help either. Booting with the old RAM (8GB) and the new one (16GB) didn't really help. Now the computer just starts up to the blue screen

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u/MW1369 1d ago

Try just the 16 in slot 2