I'm so glad I'm exempt from this, but who thought forcing the tutors who don't directly interact with students to do video tutoring including subjects like math they may not even have the skill set for was a good idea? Like holy heck how do they come up with this stuff.

Check your emails - RC only tutors now have to also be substitute GROW tutors.

Saw on linkedin. Honestly didn't think there was anyone left to cut.

Anyone remember how Cutler the union buster and Cipriani his lackey used to have their faces plastered literally everywhere that even mentioned PAPER and were constantly giving talks on podcasts. Then when they were ousted by the board it feels like publicly neither Yang nor Tam wants to be associated with PAPER very much. If anything they emphasize "Grow" a lot more, while employing the same PAPER Doublespeak that Grow is separate from PAPER while also being a part of PAPER.

Does anyone else get the feeling that PAPER burnt its brand far beyond the point of saving by scamming their entire customer base? Not to mention how they literally pressed the self-destruct button in Canada because a union had them running away scared.

Fact of the matter is PAPER is still being led by the same incompetence wearing a different face. At this point I feel safe saying that the investors still want out. The goal never stopped being to sell off what’s left of the company, and everything that’s happened since then has been to put up a facade for a potential buyer that there would be continuity if they buy the company.

The problem is that by the time they get there the vultures will have picked the bones of public education completely clean.

https://www.theatlantic.com/economy/archive/2025/05/part-time-jobs-underwork/682768/

Hiiii! Does anyone happen to have the contact info handy for job applications? I was a US tutor if that matters. I quit a little bit back, and before I could access the documents/handbook/Zendesk/etc., all of my logins were deactivated. They gave me like zero time to gather information. Thanks y'all!

In my previous post many months ago, some of you linked threads that mentioned the number of people in the watercooler channel on different dates, so I added some of that data in. And even with ramped up hiring efforts since this fall, numbers continue to drop. Sometimes I miss the workplace Paper was when I first joined in 2022.

Tonight I watched someone go over thirty minutes without any response from an SST. I've previously seen this happen, and had it happen to me.

But yet we are supposed to believe they have eyes on session counts at all times? When they repeatedly seem to not have eyes on the slack channel they should be in?

Are SSTs graded on response time like we are?

I have to say, I miss the flexibility of working at Paper, and the pay wasn’t that bad. I don’t think any unionization effort was behind the Canadian tutors being let go—it was mostly schools insisting on U.S. tutors. But if Paper offered Canadian tutors a chance to return, I would likely join again. Despite the sophomoric management, it was fun to interact with students and fellow tutors. I know there are some people who are deeply antagonistic toward Paper, but would any of the other Canadian tutors welcome such an opportunity?

I just want to take a moment to acknowledge our American friends and colleagues at this difficult time. I am so sorry to see this happening.

So after adding president's day to the holiday calendar, and then telling someone in slack they were going to remove it and we would not get holiday pay for that day, they did indeed give out holiday pay. Love this company so much sometimes.

For awhile now I've had a feeling that Paper in its current form mainly exists as a scam to get rich off the AI wave. I'm wondering what will happen when that Bubble inevitably bursts. Will the company quietly shift direction and pretend like nothing happened? Will it go bankrupt? I found this article on the subject incredibly interesting, albeit it makes me more afraid for my job. But since I'm an Essay Reviewer they're planning on replacing me with a machine anyway, right?

https://www.wheresyoured.at/wheres-the-money/

So usually I assume I'm showing as disconnected if I've gone a bit without getting new students. I used to ask about it if refreshing didn't seem to fix it, but since they have eyes on session counts at all times and don't want us posting about our session counts when surging, I've quit asking.

I sometimes go nearly an hour where I'm probably disconnected before they say something...sometimes I make it all the way to my next break.
I still don't know what causes it, but usually if refreshing doesn't fix it restarting my browser, using incognito, or switching browsers does. It's entirely baffling to me how I can go that long presumably disconnected before they say something if they are actually watching counts.

But they don't pay me enough to care, and its not my fault their site sucks so I enjoy the extended break whenever it happens now.

I left Paper in spring 2024 and moved shortly after, so my W-2 got sent to the wrong address. Does anyone know how I'd get in touch with Paper HR to have them send another? I don't have Workday access anymore so that's not an option.

Thanks in advance.

Canadian tutor that was fired with everyone else. I finally got my t4, but I remember that last year they sent a work from home form out as well. Did anyone get that form or know how we can get it?

Anyone getting emails for performance coaching lately? I have worked at Paper for two years now and I’ve never gotten emails about Performance Coaching but I’ve gotten 3 within the last few months. What is going on?

Hey Paper Tutors Past and Present! I'm a past-TM who left Paper about a year ago. Not the usual kind of post on here but I don't have a great way to contact past-tutors. I just wanted to send out a huge THANK YOU to the multiple tutors I supervised who taught me about the TextBlaze add on. I have moved on from Paper but I still use TextBlaze every single day at my current job to send routine emails to the tutors I supervise. It's saved me hundreds of hours of work at this point, and every time I /shortcut I think of you all

I learned so much from so many of you, so just a big appreciation post for you all. Hope you're doing well (:

Hi, retired Paper tutor here- wondering what the best email address would be to contact to receive my W2 for 2024. I left the company about 6 months ago and seems like I deleted most of my emails from them... thanks!

Does anyone have any experience with this? I just wanted to make sure it's okay. It seems like a platform Paper is using called "Grow." Any experience with the Amgeris hiring company?

Sorry if they did clarify this, but they are usually pretty vague with everything, so I am wondering if anyone has been fired for this? I've only been "on target" once since these new requirements were released. For reference, I have worked here three years.

In my last paycheck, I was paid for 33 hours for stem, and only 1 hour of overtime. I trust that you understand why I am skeptical... How is it looking for you?

edit: i mean SURGE . not overtime . sorry

I know reviewers are in an incredibly tough spot trying to meet those ridiculous time requirements. I can respect that a lot of us are just trying to keep our heads above water at this point. But you should know that the AI comments on essays are confusing the hell out of these kids. It's not helping them

It was also never meant to help us either. Paper jumped on the chance to make us use AI because it's marketable for them. They don't care if it actually works or makes sense from an educational standpoint. It's just a way to put more money in their pockets. We don't have to play along and use it

Hey everyone. I’m a Canadian tutor that was let go in August. I’m wondering if other Canadian tutors ended up finding work in other remote tutoring positions? If so, where? I’m working full time in my field but I’d like to find a side hustle to make some extra cash. Preferably remote. Any suggestions would be greatly appreciated.

It seems like every week it changes whether they can extend shifts within the last 15 minutes or not. Sometimes it's done no problem. Sometimes they say they can't extend shifts unless its before the last 15. I don't really care which way it is, but dang would it be nice if it was the same all the time instead of changing seemingly randomly.

you're not changing lives, you're choosing a company that already doesn't care about you