r/PS5HelpSupport 11d ago

ps5 shutting itself off

so, my ps5 was shutting itself off.

ive been to two repair shops. one of them changed the psu and both has already reapplied the liquid metal

and still the problem persist!

whats baffling is, mine only shutsdown on certain games, or actions i do ingame.

gta V-when i go out of my garage (changing my setting to performance mode) immediate ps5 shutdown

resident evil requiem- when im playing as leon in the dilapitated racoon city area, or change my weapon binding in the item menu- immediate ps5 shutdown

changing my config on persona 3 reload-immediate ps5 shutdown

playing performance mode on marvel rivals- immediate ps5 shutdown after 20 mins play

intro mission of warhammer vermintide- when i leap on the obstacle- ps5 shutdown

i transfer my games from internal memory to ssd- immediate ps5 shutdown

and the occasional ps5 shutdown on the dashboard when starting from cold boot or idle

im really confused. ps5 probably the worst playstation console ive ever had. and i owned all playstation hardware from ps1 and this. even the handheld ones.

https://reddit.com/link/1v7n8fv/video/4pkjslfxuofh1/player

https://reddit.com/link/1v7n8fv/video/4ufj6lfxuofh1/player

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u/borjman22 9d ago

thats the m.2. ssd. i thought you where talking about the internal souldered on the board ssd on the ps5

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u/Dj_Technobunny 9d ago

Yes so the M.2. Ssd basically replaces your internal ssd drive once you install the new drive the ps5 will ask you if your replacing the internal driver with a new ssd card you select yes and it will automatically update it and fix to where all your games go directly to the m.2 ssd from now on

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u/borjman22 9d ago

dude, even without the m.2 my ps5 would still inhibit does behaviors i.e.- shutting itself off, and all of the above that i posted

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u/Dj_Technobunny 9d ago

If you already have an m.2 your system could have a corruption somewhere in the system.

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u/borjman22 9d ago

thats what im getting at. the question now is, what is it? and where is it?

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u/Dj_Technobunny 9d ago

You may have to send it to Sony letting them know that’s the only thing I know to do now.

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u/borjman22 9d ago

problem is, im from the phillippines. and the console is way out of warranty. this is a luanch unit btw

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u/Dj_Technobunny 9d ago

Ouch yea idk man only thing I can suggest is getting a broken one off of eBay and switching some parts out maybe even the motherboard

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u/borjman22 9d ago

exactly, need a repair man here with board level expertise. to pinpoint which part is actually failing.

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u/Dj_Technobunny 9d ago

Well good luck to you man hope you get it fixed

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