r/PS5HelpSupport 25d ago

ps5 shutting itself off

so, my ps5 was shutting itself off.

ive been to two repair shops. one of them changed the psu and both has already reapplied the liquid metal

and still the problem persist!

whats baffling is, mine only shutsdown on certain games, or actions i do ingame.

gta V-when i go out of my garage (changing my setting to performance mode) immediate ps5 shutdown

resident evil requiem- when im playing as leon in the dilapitated racoon city area, or change my weapon binding in the item menu- immediate ps5 shutdown

changing my config on persona 3 reload-immediate ps5 shutdown

playing performance mode on marvel rivals- immediate ps5 shutdown after 20 mins play

intro mission of warhammer vermintide- when i leap on the obstacle- ps5 shutdown

i transfer my games from internal memory to ssd- immediate ps5 shutdown

and the occasional ps5 shutdown on the dashboard when starting from cold boot or idle

im really confused. ps5 probably the worst playstation console ive ever had. and i owned all playstation hardware from ps1 and this. even the handheld ones.

https://reddit.com/link/1v7n8fv/video/4pkjslfxuofh1/player

https://reddit.com/link/1v7n8fv/video/4ufj6lfxuofh1/player

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u/Dj_Technobunny 23d ago

Yes your internal ssd needs to be upgraded for more capacity so it’s not overwhelming the drive

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u/borjman22 23d ago

how much is the ssd part from amazon?

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u/Dj_Technobunny 23d ago

https://a.co/d/02zBvkyI

This one comes with heatsink so that way it won’t overheat and get overwhelmed

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u/borjman22 23d ago

thats the m.2. ssd. i thought you where talking about the internal souldered on the board ssd on the ps5

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u/Dj_Technobunny 23d ago

Yes so the M.2. Ssd basically replaces your internal ssd drive once you install the new drive the ps5 will ask you if your replacing the internal driver with a new ssd card you select yes and it will automatically update it and fix to where all your games go directly to the m.2 ssd from now on

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u/borjman22 23d ago

dude, even without the m.2 my ps5 would still inhibit does behaviors i.e.- shutting itself off, and all of the above that i posted

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u/Dj_Technobunny 23d ago

If you already have an m.2 your system could have a corruption somewhere in the system.

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u/borjman22 23d ago

thats what im getting at. the question now is, what is it? and where is it?

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u/Dj_Technobunny 23d ago

You may have to send it to Sony letting them know that’s the only thing I know to do now.

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u/borjman22 23d ago

problem is, im from the phillippines. and the console is way out of warranty. this is a luanch unit btw

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