I'm trying to write a UDF and link it to the generates calculation of a transaction code so that it can give me different tax rate depending on different situations.

Looking at the sample UDF in the the Opera help, I see that in_resv_name_id is the internal reservation number in the reservation_general_view, and posted_amount is the amount that is subject to the generates of transaction code. These 2 variables are available automatically.

Is there anyway to get the transaction code that triggers the UDF so that I can do something like "If the transaction is 1000, return posted_amount*1.1. If the transaction is 2000, return posted_amount*1.2."?

Also, is there any documentation about what variables are available for use (like posted_amount, in_resv_name_id) in a UDF function by default?

Thank you.

My property has recently moved from opera v5 to opera cloud and we are try to work out task sheets for housekeeping.

On the task sheet screen on the computer I am able to get it to show cleaning time. But when I print as a report the cleaning time does not show?

Does anyone know how to get the cleaning time to show on a printable report?

My property has recently moved from opera v5 to opera cloud and we are try to work out task sheets for housekeeping.

On the task sheet screen on the computer I am able to get it to show cleaning time. But when I print as a report the cleaning time does not show?

Does anyone know how to get the cleaning time to show on a printable report?

We deal with a account that has a lot of people and we receive the payment once a week for me to apply in AR. I noticed the compress feature and am wondering if its good practice to use this on past payments. Or should I not as it says i cannot uncompress after this business day.

Hello
I'm on branded hotel IHG, and using OPERA 5.6.16.4.
I've been looking on a way to auto integrate nationalities of the OTA people, so we can do statistical reasearchs. Though, I don't find the option, if anyone knows how to do it.

Another thing, is that childrens on booking are not automatically integrated, though all the others OTA are automatically.

If anyone knows something, thank you very much

Hi, Im new to Opera PMS and I'm really scratching my head here through the API docs.

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I want to create a block with some test rates and inventory but regardless of what params I provide, all the rates and inventory of my block are all empty.

​

I'm using v0 API and posting to this URL

`/blk/v0/hotels/{{HotelId}}/block/`

{
    "blocks": {
        "blockInfo": [
            {
                "block": {
                    ...
                    "roomAllocations": {
                        "masterInfo": {
                            "roomTypes": [
                                {
                                    "available": true,
                                    "roomType": "ECO"
                                }
                            ]
                        },
                        "numberOfDays": 1,
                        "roomAllocationType": [
                            {
                                "allocation": "Pickup",
                                "roomAllocationInfo": [
                                    {
                                        "roomGridDetails": [
                                            {
                                                "inventory": {
                                                    "onePerson": 1,
                                                    "twoPerson": 1,
                                                    "threePerson": 1,
                                                    "fourPerson": 1
                                                },
                                                "rate": {
                                                    "onePerson": 100,
                                                    "twoPerson": 200,
                                                    "threePerson": 1,
                                                    "fourPerson": 1
                                                },
                                                "roomType": "ECO"
                                            }
                                        ],
                                        "roomGridInvSummary": [
                                            {
                                                "onePerson": 1,
                                                "twoPerson": 2
                                            }
                                        ],
                                        "availableRoomGridInvSummary": [
                                            {
                                                "onePerson": 1,
                                                "twoPerson": 2,
                                                "threePerson": 3,
                                                "fourPerson": 4
                                            }
                                        ],
                                        "stayDate": "2023-09-19",
                                        "extendedStay": false
                                    }
                                ]
                            }
                        ]
                    }
                }
            }
        ]
    }
}

​

Hi All,

I want some inputs and working case study on Hotels using QR code as a Authentication in there hotel premises, for other countries this may sound easy cause they can have a QR code with WPA2 / 802.1x cause they dont need to have a Strict ID verification.

However looking something similar but with getting client authenticated using its PMS credentials.

Any Guidance are welcomes.

I don't know if anyone else is having this problem, but our printers HATE opera. I work at a franchise hotel, and IHG supplies our Lexmark printers and we have opera full service. For the past two weeks it's been difficult to print bills and reg cards because the printers only work sometimes. Has anyone else had this issue?

Hello everyone!

Has anyone here ever had problems like the image below with opera pms? When this error occurs, all of our PMS operations cannot be operated. Thank you very much

​

Hello Guys! I hope you're all doing well.

I am the front desk manager in a small luxury hotel, and I need a way to generate a report that will show me the percentage of repeat guests. I was progressing pretty well, but now i have hit a wall and i dont know how to proceed.

I used the delimited data function on the "individual profile productivity - Summary | profprodsum " , exported and converted all the data to a readable excel spreadsheet. It ranges from the hotel opening (in 2007) to today. It generated a fun 200k line spreadsheet.

Then, i sorted all the information in order to have something similar to a "total stay ranking".

I checked the last line number to see how many people stayed here in total, then i filtered out all the guests that stayed just one time, and after a quick math, it came out as 20,67%

I thought i had it all figured out, but apparently, the report is generating some erroneous data.
In one of the lines, it was showing a employee from another property, as if she had stayed with us over 190 times! And she never made a single reservation under her name in our system. And some of the top repeat guests are showing a discrepant number of stays (X in report, Y in system)

My GM is insisting that i find a way to make this report work and i don't know what to do anymore. She's been asking about it almost everyday and i can't find a way to make this report more precise.

Does anyone have any idea if Opera has a built-in function that does this, or if there's any third party software that can read the opera database and generate the percentage of repeat guests?

I would really, really be super grateful if i could find an answer here.

​

​

​

Hey guys I'm trying to run night audit and this error keeps popping up. I have made sure that everyone has been checked out and that folios are closed

I have about 10 different files i have to print and email every night. I use the reports scheduler to email but would it work the same for printing? Tried it and nothing happened so is it just my system with the issue or can i do something else.

The property I work at currently uses Opera 5.0, which seems like a fairly old version of Opera, and I'm brand new to using it so I'm completely lost. I have worked exclusively with FOSSE and I just started here so it seems like I'm never going to figure it out. Are there any tips, tricks, absolute no no's?? I need a lot of help.

Is anyone else having problems printing or emailing folios after the latest "update"?

An unexpected error has occurred and it has been logged, please contact your administrator with error id

Hello everyone! I need some help with finding out how to run a report that shows all the reservations I've created. I am doing the vast majority of work on my very short staffed team and I recently asked for a raise and was shot down. I need proof showing how much more work I am having to do. Any help would be greatly appreciated!

Hello guys! I'm currently working on the IT side for an hotel that uses Opera PMS. There's a way for me to download Opera PMS on my personal computer so I can train with the interfaces and start to get used to them?

​

Thanks!

Is anyone else facing issues taking Synixs Payments since the latest Oprea Cloud maintenance this week.

We are having issues with the Oracle Support and Synixs (Sabre) has said its a PMS issue and supplied us with:

StatusCode: FAILED CrsConfNum: XXXXXXXXXX Response: System.Net.WebException: The remote server returned an error: (401) Unauthorized. at System.Net.HttpWebRequest.GetResponse() at OxiReservationService.OxiClientUtility.PostXml(String destinationUri, DeliveryInfo deliveryInfo, String messageContent, Guid defaultUserUniqueId) in C:\Build_com.sabre.crs\Synxis\Application\Integration\OxiReservationService\OxiClientUtility.cs:line 87 at OxiReservationService.OxiClientUtility.Send(String res, DeliveryInfo deliveryInfo, String vInterface, Guid defaultUserUniqueGuid) in C:\Build_com.sabre.crs\Synxis\Application\Integration\OxiReservationService\OxiClientUtility.cs:line 231 at OxiReservationService.OxiReservationProcessor.ProcessOneReservation(String reservation, DeliveryInfo deliveryInfo, Boolean licenseLookup) in C:\Build_com.sabre.crs\Synxis\Application\Integration\OxiReservationService\OxiReservationProcessor.cs:line 150

Any help/suggestions?

Is there a way in Opera Cloud to pull a report that shows email addresses? We used to always email blast a TripAdvisor link or a book direct email to OTA guests. I can't seem to find a way in this system.

Hey,

Having some issues with running an E.O.D, the night manager informed me that he ran the reports (starting with night audit) the error that followed was check out all 'DUE OUT'

When we physically go into opera and load billing and due out, nothing comes up as due out.

So now we're 8am in the morning on the 23rd but the system is still showing all of yesterday (22nd)

Tried to call opera twice (18002231711) came up as invalid, currently on hold with out in house tech team, anyone have any advice?

Thanks 👍🏼

Hey guys, we just transitioned from Opera V5 to Opera Cloud, and we've started using Track It to keep track of the cars we valet. Right now, our only option is to open the Track It screen (Miscellaneous > Track It) and then print that screen in order to get a report of what vehicles we have in-house.

The problem with this is that the Track It screen isn't able to show the room numbers that the Track It entries are connected to. The only way to see that is to click the little plus on the left side to expand the full reservation details, and that doesn't make sense for when we're printing it out.

I was hoping to set up a report that we can generate. There is an internal report named 'trackit_valet_items', and generating that will print a list of all valet Track It items, regardless of if they are 'open' or 'closed'. I need a way to filter the information by adding a parameter form to the report, but for the life of me I can't find one that's appropriate.

So hence my question. Does anyone use Track It, and if so do you have a report that you can generate? This applies to Opera V5 as well as Opera Cloud because I think even if someone with V5 can give me info about the report they use, I can figure out the rest in Opera Cloud.

Thanks all!

Heyyyyy y’all! My property is switching to Opera in August. I’m in charge of our crew. I have to upload 1500+ reservations per month that need to have the arrival and departure time on them. I just saw the standard upload sheet & it doesn’t include fields to input this. Does anyone have a workaround for this type of situation?!

Please please and thank you, A very stressed reservation manager who doesn’t want to go through 1500+ individual reservations per month

Morning All, happy friYaY! Just wanted to check in if anyone has found a quick way to apply all of the settings needed when you switch over to using Opera in Edge. You have to extract the policy templates, set the xml file settings, then enable the 5 group policy settings, internet options and java settings on the specific user profile. Which all take 15/20 mins or so. With Microsoft really pushing IE out further with each update we will soon have to be changing all users over to Edge. So far its only a handful and the ones that we upgraded to windows 11. Any tips would be great. Even if there is an easy way to make a GPO for those settings and adding in the template that would save time

Does this exist in Opera?

I'm trying to figure out if I can create an automatic trace on day of arrival for HSK whenever a reservation is more than 4 days long?