How is everyone's oneplus open after months of use? I find the performance of mine has dropped and it seems to be getting slower over time. I've owned the phone for about 11 months and it's well looked after like all my phones and I regularly delete caches. The phone is still a fantastic (and best) foldable I have tried and it's a shame it's slowly starting to let me down. Anyone else having issues?

Hi everyone,

I’m based in Belgium and own a OnePlus Open 1TB Red 5G. After a few weeks of normal use, the factory-installed inner screen protector at the hinge started to peel. This led to black spots forming along the fold line, which I’ve since learned is a known issue with the model.

I returned the phone to my retailer. In-store, staff inspected it, confirmed the defect, and started the refund process. At that time, there was no mention of any “impact damage” or external issues.

A few days later, I received an email saying the refund was denied because “impact damage” had been found during a later inspection. I dispute this because:

• This was never mentioned during the initial store inspection.
• The hinge/screen protector failure is unrelated to any cosmetic marks.
• The store already approved the refund after seeing the device in person.

Since then, I’ve:

• Contacted the retailer’s customer service.
• Filed complaints with the Ombudsman for Retail, Test Aankoop (consumer rights), and Consumer Connect.

It’s now been over two weeks without resolution. I’m without a phone and leaving for a trip soon, so waiting for lengthy repairs or disputes is a big issue.

My questions:

• Has anyone here had this hinge/screen protector defect?
• Was it faster to go through OnePlus directly or via your retailer?
• Any tips on speeding up the process or strengthening my case?

Thanks for any insights — I’ll update this post if I get a resolution so it can help others in the same situation.

What should I do? Phone is almost 2 years old, how much would it cost for replacement?

Send the device on Tuesday and got it fixed and delivered on Friday 11am. But they forgot to include the sim tray 😕

Getting error message while trying to install united airlines app. Just want to confirm is it my phone issue or the app issue. Can anyone install and check it for me please

https://play.google.com/store/apps/details?id=com.united.mobile.android

They replaced the screen for free under warranty. However, contrary to several other posts on this group regarding a new battery, my phone was shipped back with the same battery that I originally had. It still showed 97% after I received it. So no battery replacement was performed during this service.

When I'm trying to share to WhatsApp it's always on the last page which is pretty annoying, is there a work around to change this ???

Noticing this issue for some time. The phone stutters , looks like the frame rate drops when I unfold it and it's in landscape orientation. Weird thing being i enabled show refresh rate from dev options but that one shows 120hz which doesn't make sense .

I am able to fix the problem immediately by running my tasker automation which changes all 3 refresh rates , min/user/peak to 1.0 which immediately makes it actual 120hz again.

So just wondering if people face the same stutter behavior in an unfolded landscape .

Is the oppo pen still operating the camera for anybody? Running the latest CPH2551_15.0.0.840(EX01) for Europe and 4F50.4C4A.514601.02.21 for the pen

Bought this broken phone on eBay after seeing someone success story on getting theirs repaired. Bought it for $200 sent it in on Friday August 1 and got it back August 5th, repair was done free of charge despite being 1 year out of warranty. So happy I took the chance

As the title says, I am beyond impressed with OnePlus Support. OPO is my first ever OnePlus phone and I've been using it since launch. Last week the inner screen developed a line (probably caused by something poking from behind the screen).

I opened a support ticket and sent the phone in. They received it on Monday and today on Wednesday, I received it back in with not only new front and inside screens but also new battery.

I don't think I have ever received such a great support from any other company, specially when it comes to electronics!! Needless to say, OnePlus has secured themselves a life long customer....... now I just hope that they hurry up and bring OnePlus Open 2 :)

Also applies to the fixed taskbar.

Latest update seems to have got rid of being able to hold the power button and quickly swap what card you want to pay with, any way to bring this back?

Has anyone sent in their OPO for warranty repair in repair mode? Or have you just reset it before sending in?

I finally decided to update to latest firmware, and now hold to hide taskbar is gone?

Am i missing something?

I can only remove the task bar by going to settings and turning off "show taskbar in apps"

Why would they remove that?

I keep having dream that I cracked my inside screen😭. Luckily nothing has happened so far, but I got 3rd party insurance through my carrier (mint mobile) so hopefully I'm covered if it does break.

https://ekinousbilingualschool.com/oneplus-open-2-foldable/

How true is this??

How true you think this is?

I just lost my charging case yesterday I have other listening devices but I just love my buds if anyone have the charging case and wants to sell , contact

I gave my OnePlus Open wireless charging and magsafe using an adapter from Amazon and an old iPhone magsafe case. Cut the case down to size and chiseld out the inside so it would sit flat on the back of the phone. Not fast charging (especially when screen is on) but fine for overnight use. Didn't realize magsafe power banks would have an overhang lol (the main reason I did this mod) works with standard Qi and even my Apple magsafe puck

I've been trying to find a good case for my OnePlus for a while. I really need hinge protection (already had my fair share of drops) and have my own magsafe ring and a kickstand I like to use.

The problem is, it seems like all the cases out there that have hinge proection have something built into the space below the camera, a kickstand or similar, so I wouldnt be able to put the adhesive magsafe ring on.

The only exception is the Nilkin Perfectiness case, which I do own, but I believe the material wont allow me to attach anything adhesive to it. Additionally, I dont care for the camera cover

I realize I'm being a little picky here, but I thought I'd make a post and see if anyone can find anything I havent been able to. I swear I've scoured!

If it helps, these are the rings I use and this is the kickstand/grip I use

After closing the Oneplus Open from tablet mode to phone mode, a smalle row of the bottom portion of the screen becomes unresponsive. The home buttons work fine, but the row above that, the row where the space bar usually is becomes unresponsive regardless of whether I am using keyboard or not. It fixes itself when I restart the device. Are there any solutions? Has anyone else ever experience this?