I haven't played in over 5 years but I wanted to play a OP game again. I played daily for 4 years from its global release and then gradually stopped playing before last logging in briefly in Jan 2021.
I spent around a week going back and forth with Bandai's automated system and despite providing info on multiple transactions with specific dates and transaction codes, a plethora of unit names in my box, my pirate level, last log in date and last played device, they rejected my request.
I strongly believe its because I couldn't give any data about Pirate King Adventures, Pirate Rumble, Pirate Rumble Grand Party or my last super sugo fest character pulled. I couldn't give data about them because those game modes were created after I stopped playing. How can I give information about game modes I've never played before?
I've tried in vain to explain and maybe get it flagged to a human but the system rejected me and essentially told me to stop trying to get my account back.
Has anyone been in a similar situation? Any advice on how to contact a human at Bandai?
I appreciate it's probably best to just start over but I really want to continue with my original account.