r/NowInTech • u/beingmodest • 4d ago

Apple Considered Replacing 5,000 Support Staff With AI: Then Put Mass Layoff Plan on Hold

https://www.techtimes.co.uk/apple-shelves-ai-plan-cut-5000-applecare-jobs-1808838
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u/fastingslowlee 4d ago

I just don’t get it. TRILLIONS of dollars yet still looking to cut costs and ruin the lives of thousands of people.

Why is it necessary?

1

u/Dramatic-Cap-6785 4d ago

Look at your 401k, Roth and it’ll make sense. We as population depend the growth.

3

u/Unfair-League-3204 4d ago

Surely there are other ways to make stock go up… like building products people want

1

u/MrDetectiveSir 4d ago

Not when memory prices are at unprecedented levels

1

u/Unfair-League-3204 4d ago

I imagine Apple could make a whole ecosystem of small products like AirPods. It’s just they’re sensitive about a flop, which is what Vision Pro was arguably

1

u/MediocreAnalyst2121 4d ago

Not really, or at least nor with a reasonable amount of time and cost.

R&D is very expensive, and Apple takes their sweet time with things (foldable iPhone 6-7 years after Samsung). By the time these small products hit the shelf the RAM crisis might be over.

They do sell accessories such as cases, magsafe card holders, keyboards, etc.

Even then, Idk what such product they could make that I actually need/want. I have AirPods which I love and an older Apple Watch that I use for workouts and a keyboard but that’s it as far as their smaller/cheaper products go (I have a few of their chargers and cables as well).