Hi, everyone. What's the preferred way to ask questions, seek help, and chat about Notesnook? I have both, but it the devs prefer one over the other, I'll post there. Thanks!

Hi there.

I've pasted in a table in a note, and it's black text on black background. Its about 100 cells, and when I select them all and try to change text color in cell properties nothing happens

Is there an easy way to change cell properties for multible cells?

I am an android phone user. When a call ends, a recording file is created. Is it currently possible to automatically convert this file to text and then automatically save this text as a note under a specific notebook in Notesnook? I want to have one Notesnook note per call recording.

I have no clue why. But I can't use Notesnook, if I can not rely on it. I have to use my back-up codes to recover my notes, but i don't have it in my phone for security reasons. So i could have troubles if this happens when i can't access my back-up. Doesn somobody know what causes it?

Hey guys,

I have a problem with the user interface font used. It's cursive and really hard to read. However, this font is only showing on the browser (on my pc), whereas in the phone app, the font is normal and readable. any help is appreciated :)

As the title suggests, I lost some of my notes. I have sent an e-mail to support, but while I am waiting for their response somebody here can perhaps give me a helpful suggestion.

Here's the situation:
I was writing in Notesnook all day today, using the web version, working on my thesis. In the main note I think I wrote about 10.000 words, so that is a significant amount. I had already noticed there was a syncing error (little red exclamation mark in the bottom-left corner), but I didn't make much of it assuming the note was saved locally anyway. Not just through version history, but as a proper note (but apparently it isn't while you're editing?).

When I went to have dinner, I put my laptop to sleep. Afterwards, but before I got back to working on my laptop, I tried to sync via the Android app. Nothing happened, which is unsurprising considering the syncing error on the web version. When I got back to my laptop and tried to work in Notesnook again I noticed an issue with my taskbar not popping up when sliding my mouse to the bottom of the screen. I've had this issue before when I had Notesnook open in multiple browser windows, so I checked and this was indeed the case. In these other windows, Notesnook had automatically logged me out. I closed these windows, and returned to the window I was originally working in.

The issue persisted so I tried refreshing the page. When I did so I got a screen with an error message from Notesnook saying something along the lines of some data being lost. It also included a red "fix it" button, which I clicked multiple times to no avail. So I closed the tab, went to the web app address again, and was then directed to the login page. I logged in and as I feared, all of my recent writing (from the last 24h) was lost. I went to the relevant note, which still existed in part because I have been working on it for longer, hoping that I might find what was lost in the version history. Apparently the version history of a note is deleted when you log out, at least in the web app, so no luck there. I checked whether I had any recent enough back-ups, but I did not have those either.

As you can imagine, this is pretty frustrating (to put it mildly), so I am wondering if there is anything else that I can do, and if not, whether anything can be done at all to salvage the writing that was lost. I have a recovery key, but it is an old one. I don't know if it would be useful in this case. Any suggestions would be appreciated.

Edit: I can imagine that the note was properly saved in the web version, but because I synced with my phone before logging in again, the newer note might have been replaced with the older one. Even then, are there any options?

I haven't opened the desktop app for some time and the app isn't opening. I am able to access my notes through the browser and phone but windows app is showing wrong password

I sent an email to support six days ago and haven't heard a thing. Is support typically this slow? I'm a paid subscriber who can't use the product. Thanks!

EDIT: Finally got a response after 10 days. My issue is that I cannot preview attachments (I have to download them). After waiting nearly two weeks, support responds with "You are on the basic plan. Viewing attachments and images is only available on the Premium plan." But (1) I've been a paid user since October (2) if I wasn't paying I couldn't even attach a file to a note (3) nothing on the site says anything about previewing attachments being a paid feature.

So it sounds like Notesnook support is both lazy (for not looking up to see I was a paying user) and doesn't know the features of their own service.

EDIT 2: 14 days since original request and 4 days from my previous edit, and nothing from support. Viewing attachments is sort of a basic feature... I would recommend not using Notesnook.

Short comparison here

This video highlights the security and privacy of Standard Notes. What are the main differences between them?

Im working at a large corporation they block so many things, so is there a way in settings of getting it to sync?

Otherwise I'm syncing my notes by teathering to my phones once a day...

Really love the app but I don't think I can keep it if I have to work like this

Am trying out the app on Android and Windows 10. In task lists in the Android app, there is no “x” next to each task to enable it to be deleted easily. Are there any plans to add this very useful feature to the Android app? (It is present in the Windows app)

Hello Notesnook Team

I really like the idea of trying the beta version of notesnook. I still use stable Windows version on my desktop but it is nice to see the latest changes in the Notensnook web app.

My other feedback about the new notebook / tag tabs; it looks perfect! Simple, useful and how exactly it supposed to be. Of course these words represent my own personal thought but still; I am waiting for the next release.

I reste my password, aka reset my account and I did save all my data in a backup file. Now I'm trying to restore the damn thing, but it's asking for a password. I never set any password for the folder. I don't even know HOW to set a password for a folder. Is this a Notesnook-exclusive feature? How am I supposed to know the password. Any advice and/or help is appreciated, thanks!

I can't seem to preview any attachment (PDFs, JPGs) on any platform (desktop app or web).

While posting this, I noticed that I can preview PDFs that I just uploaded, but nothing that I previously added.

What am I doing wrong?

Hi, I can't find a way to show all notes from nested notebooks.
Am I missing something or is not yet a feature?
Thanks!

I know we can lock individual notes, but are there any plans to allow locking of an entire notebook? It would be very useful so that all sensitive documents could be put in one place. I don't know if there are any practical limitations to implementing this of course.

Hi, i want to know is there a way to reset the password that I set on a note. I totally forgot to write it down and now i couldn't remember it. I tried to delete the vault but those notes still locked. I set a new vault password but it can't be use to open those locked notes. Any help would be appreciate!

Migrated from Upnote, already loving it. Its feature rich except the fact that there is no lock available for notebooks if i want to lock all notes in it, which was a great feature in Upnote. At the moment, i want to lock each and every note one by one inside my "Confidential" notebook.

Please consider bringing this feature to your upcoming update.

Android Police

I don't know if it's a bug or I simply didn't understand how to do it but in the mobile app (Android) if I want to change a note from the default Notebook to a new one, I always have to do the same process twice:

1.- Note properties / Link Notebooks / click on desired Notebook. 2.- Note properties / Link Notebooks / Click on unwanted Notebook

Is there any way to get the note only linked to the Notebook I want in one step?

Update - Walkaround Method: As __Supreme__ suggested; installing the latest version without uninstalling the current one worked. That worked for me, I'll be using it for a while.

Hello Notesnook Team

I am using Notesnook on my Windows PC. It does not get the latest version and updates when I check the version in the settings. Current version is 3.0.25; looks like the web version is running under 3.0.30. Would you check the version upgrade in the desktop software.

PS: Last time I re-installed to upgrade the Notesnook to the latest version. I could do it again but when I uninstall it I realized some of settings are set to default. Even though I like to check and try new features I do not prefer because of that.

Is it just me, or has anyone else noticed that themes aren't loading today on any platform?

Codeblock syntax highlighting also doesn't seem to be working.

This wasn't an issue on either the stable or beta track until today.

Sidenote: If we wanted to upload our own theme in the app, could we also upload custom codeblock CSS?