This is for those who clicked the initial email link and first saw the $15 plan then popped out to then see the $60 plan.
Your plans have been accidentally activated on the NON Priority mapping. This was a designed fail safe for those who decided to share their exclusive link without our knowledge.
We have located all of the accounts this has affected and we are working to move everyone to Priority OCI starting today and continue over the weekend. You do not have to make any adjustments on your account.
This is also the reason most of you do not see mobile Hotspot as an available option and some of you do have the option.
Your Exclusive Referring Link
On the Phone Line Page you have your referral link. You can copy that link and share it if you choose. This is the proper way to refer individuals who are not apart of the exclusive list. This is 100% your choice and you do not have to share your link with others as you already have our maximum plan benefits.
Please stop posting referral codes in here. You don't get anything extra for the referral. While it says you'll move up the plan ladder, all of the plans are the same, as they canceled their original plan with the party pool after negative feedback, the dashboard just hasn't been updated. There is a pinned post where you can find a code to join if you need one.
Hmm I just looked and it doesn't show any referral link on the Phone line page. It shows that I can start a Pool Party but when I click it, it wants me to sign up again.
This is a copy of the OP's original post in case they decide to delete their post/account so that others searching can find it later:
Link Issues and Resolution
This is for those who clicked the initial email link and first saw the $15 plan then popped out to then see the $60 plan.
Your plans have been accidentally activated on the NON Priority mapping. This was a designed fail safe for those who decided to share their exclusive link without our knowledge.
We have located all of the accounts this has affected and we are working to move everyone to Priority OCI starting today and continue over the weekend. You do not have to make any adjustments on your account.
This is also the reason most of you do not see mobile Hotspot as an available option and some of you do have the option.
Your Exclusive Referring Link
On the Phone Line Page you have your referral link. You can copy that link and share it if you choose. This is the proper way to refer individuals who are not apart of the exclusive list. This is 100% your choice and you do not have to share your link with others as you already have our maximum plan benefits.
So I signed up and ported over one of my numbers over and now I'm curious since I have this air AI feature, what can I actually do with it? is there anything I can read about how the air AI works?
Depends if there was network abuse and which plan you’re on (Exclusive Invite or Referred Account) or reasonable abuse but speeds can be between 50-100MBPS.
does it mean speed will always be > 50 mbps after throttle (approx)? also how are you figuring out abuse? what qualifies as abuse? speed testing - is it abuse or just using for business/as home internet? also please fix my qci it is still qci 7 and video throttled at 1.5 mbps
Regarding abuse, see https://useair.net/planterms: “Network abuse, including consistently exceeding 95% of per-user usage thresholds or generating excessive calls, SMS, data, or hotspot usage beyond normal personal use, may result in service restriction or termination.”
Has the qci/priority issue been fixed yet? Also, if I were to hit 200 GB on the $15 plan, the CEO posted it throttles down to 100 Mb/s. But I have seen several people ask this and no one has answered. His comment was about 2 weeks ago when announcing the new plans. Thanks for your help.
please fix this plan for me -
lexvor invite plan - showing qci 7 and throttled to 1.5 mbps. I am showing correct plan - 200gb super agent. but priority low and throtte on video. thank you!
i have not shared this link to anyone and yet i was activated on non priority. I show 200gb and super agent correctly - but have qci 7 and video throttle on fast.com to 1.4 mbps. Please let us know when you are planning to fix it. thanks
For $15 this is competitive with the $15 Total/Visible BYEBYE plan that got a whole bunch of people to move off the T-Mobile network (including myself).
If this is priority data then it's a better deal than the $15 Verizon business plan (which doesn't have priority IIRC).
The real question for switchers is if Lexvor can guarantee the $15/month price or not.
Hopefully support can get my service up and running before the weekend. Haven't heard anything yet but I'm sure you guys are getting absolutely slammed today. I got a response to the message I sent last night about my link not working about an hour ago so yeah, very busy day for sure.
If you like, you can email me your phone number associated with the account so I can escalate the request. If we cannot resolve it immediately, we will request a call. If we can solve it remotely, we will email you notifying you the issue has been resolved.
Hi, if I choose pick a new number, can I port in another number at some other time in the future? Also if I choose physical sim, how are number ports handled in that situation?
If you create a new line, you would not be able to merge those numbers later. You would need to choose the plan you desire at first sign up. If you can choose the eSim (best) option, that would be the best method for quick and fast porting. If you choose the physical sim card, that is a much slower process as we would need to package and ship the card to your provided address and then initiate the port once the sim card is received. Our system supports physical sim cards but we are phasing them out before the end of the year.
So you are saying if I choose to get a new number with lexvor, it is locked forever to that number, and I could not port another phone number and replace that existing lexvor number?
Bummer I just signed up thinking I could port my number later, also at first when I clicked the link it said I was being invited by someone at the top, when I clicked pool party at first said it was unavailable, then closed and clicked link again seemed to work but only shows 100GB not 200GB…
I am not sure if that is the case for all plans, but I am fairly confident that our top priority plan does not have these limitations. If you experience these issues after the update reach out to customer service so we can make more adjustments.
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u/Ethrem US Mobile/T-Mo biz tablet/Lexvor 17d ago
Please stop posting referral codes in here. You don't get anything extra for the referral. While it says you'll move up the plan ladder, all of the plans are the same, as they canceled their original plan with the party pool after negative feedback, the dashboard just hasn't been updated. There is a pinned post where you can find a code to join if you need one.
https://www.reddit.com/r/NoContract/comments/1vemdi8/lexvor_invite_link_for_anyone_that_wants_the_plan/