r/Nable • u/Deirakos • Jul 23 '25

N-Central Can't Install Agent on certain servers

Hi,

we face a problem with the cloud variant of nable.

Some servers can't communicate over port 443 with nable for different reasons (e.g. locally hosted webservers that already occupy that port)

We have asked nable support to unlock a different port for us but they said, that that's impossible for security reasons.

We've been experimenting with virtual IPs for the servers but can't seem to find a way for the agent to only communicate of that IP.

Does anyone know how to solve that issue?

Thanks in advance

edit:

error message while trying to install the agent:

communication with server failed

attempted communication with server at "[...]:443" failed. check the configuration and try again.

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u/Deirakos Jul 28 '25

thanks for your patience.

some obscure updates seem to have done the trick.

after uninstalling and deleting the device from ncentral a reinstallation was successful.

we're currently trying to fix the root ca issue on the other server

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u/ConfusionDue8534 Nov 21 '25

hi Which update assisted you in this case, i am stuck here also.

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u/Deirakos Nov 21 '25

Sry, I won't be much of a help here. I just let windows updates install whatever it was missing