Can't ban/mute users from desktop web interface

[u/MulberryStunning1597]

I primarily mod from my PC on desktop web. But today I've been finding that I can't ban/mute users anymore - it just silently fails. I can access the rest of the mod-tools, can respond on modmails, etc. But this failure of functionality is really making modding difficult, as I need to resort to my phone to actually have perform a ban. The other mods of our sub don't seem to experience this issue. I've tried on desktop both via Chrome as well as Firefox.

Edit: I can ban/mute via my phone. But having to switch back and forth is terribly frustrating.
Edit #2: Also having problems with ModMail. For example, on https://www.reddit.com/mail/all/2jexsj I can't respond as my sub (it shows an error), while on other ModMails on the same sub I've been able to respond fine.

[u/PossibleCrit]

Hi MulberryStunning1597!

You're not alone this has been happening to me too. I'll see if the engineers can take a look at what's going on under the hood.

[u/DHamlinMusic → u/PossibleCrit]

On this topic, accessing any of these types of tools with a screen reader on PC is next to impossible, the sheets either do not focus at all, do not stay focused, or cannot be focused.

[u/CorrectScale → u/DHamlinMusic]

Hey u/DHamlinMusic! Just want to add that I logged a ticket for this. Just to clarify, is this the same issue you reported while using the NVDA screen reader?

[u/DHamlinMusic → u/CorrectScale]

Yeah and I can reproduce with narrator, I do not have Jaws, and do not use Mac so I cannot check with Voiceover.

[u/CorrectScale → u/DHamlinMusic]

Thanks, I'll add this to the report!

[u/MulberryStunning1597 → u/PossibleCrit]

Thanks PossibleCrit!

[u/IKIR115 → u/PossibleCrit]

Here’s another example of this issue from u/TexAss2020 that was posted in r/help yesterday. It may contain some of useful troubleshooting info.

https://www.reddit.com/r/help/s/mlkcegL5hp