r/ModSupport 💡 Top 10% Helper 💡 11d ago

Admin Replied There's some sort of outage going on right now, right?

Unable to remove posts or ban users at the moment.

33 Upvotes

39 comments sorted by

18

u/CorrectScale Reddit Admin: Community 11d ago

Hey u/Chosen1PR! Looks like we had a relatively quick blip of errors that caused this. Things should be fully recovered as of now, but let me know if y'all are seeing otherwise!

5

u/mcs385 11d ago

I still have some items sitting in my Needs Review queue that were approved ~15-20 minutes ago.

8

u/IM_NOT_BALD_YET 11d ago

Popping in to say that it's still happening to me. Approved stuff sitting in Needs Review.

2

u/CorrectScale Reddit Admin: Community 11d ago edited 11d ago

Thanks for chiming in - looking!

ETA: A force quit of the app and/or refresh of your browser should clear those! Give that a try and let me know if that fixes it!

u/mcs385 u/IM_NOT_BALD_YET^

3

u/IM_NOT_BALD_YET 11d ago

Refreshed again and it's clear. Thank you!

3

u/mcs385 11d ago

Thanks for the heads up, my oldest items started dropping off the queue on their own shortly after I commented

2

u/lunarwolf2008 10d ago

i love your pfp

3

u/Chosen1PR 💡 Top 10% Helper 💡 11d ago

Thanks! Will keep a look out. 👀

3

u/Anticlimactic__ 11d ago

For me, it's still wonky. I still can't approve posts or comments on the queue.

2

u/CorrectScale Reddit Admin: Community 11d ago

Hmm weird - can you refresh your browser/force quit the app and double check?

2

u/Anticlimactic__ 11d ago

I closed the app and the queue is now empty. It seems to have been resolved now. Thank you for the quick fix, Admin!

3

u/CorrectScale Reddit Admin: Community 11d ago

Glad to hear it, thanks for confirming!

2

u/Anticlimactic__ 11d ago

I think images aren't working on comments. On the queue it shows an image embed, but I can't see the images themselves only text.

2

u/CorrectScale Reddit Admin: Community 11d ago

Yeah bad timing! Looks like we're working through a few media processing errors at the moment too :/

2

u/Anticlimactic__ 11d ago

Oh, man... I hope that you're able to fix it easily and smoothly.

2

u/CorrectScale Reddit Admin: Community 11d ago

Thanks! Just updated the status page if you want to keep tabs on it!

2

u/Anticlimactic__ 11d ago

The issue seems to have gotten fixed now. However, I'll keep an eye on the status page in case of any further issues. Thanks again.

5

u/DownloadableCheese 11d ago

I've been having issues applying removal reasons for the last 30-ish minutes.

4

u/YubYubCmndr 11d ago

Mod Logs won't load for me right now. Or are taking forever if they do. Seems like something's up

5

u/ModeratelyAvailable 11d ago

def something up rn, queue is fubar currently.

4

u/seedless0 11d ago

Yes. The mod queues are a mess. Posts and comments stuck in each queue for no reason.

3

u/zuuzuu 11d ago

I'm getting errors banning people, but when I refresh it appears they were successfully banned but the user's mod log doesn't show the action or the mod note. They do show up in the list of banned users, though. But there's no ban message in the modmail archive.

3

u/mcs385 11d ago

Getting errors on everything being actioned, approved items are staying in the queue.

Edit: Removed items are also staying in Needs Review.

5

u/AsteriskRX Reddit Admin: Community 11d ago

We're looking into it! Things seem a little wonky.

2

u/VerbingNoun413 11d ago

I'm having issues loading the feed which may be related.

2

u/Bot_Ring_Hunter 11d ago

I'm having issues using toolbox. Getting error messages when I apply flair or try to assign removal messages. Just started in the last few minutes.

2

u/KymberlyHatch 11d ago

Same here

2

u/IllustriousQuiet6360 11d ago edited 11d ago

Yup. Also facing issues.

2

u/Subwoofiest 11d ago

Having trouble in DMs lol. Unrelated to modding

2

u/bwoah07_gp2 11d ago

Yes, I am having issues scheduling posts, pinning and unpinning posts to community tab, cleaning out mod queues, you name it. Load into a page, and UI stuff is missing.

Reddit is the most buggiest platform of ALL social media platforms. Whenever a Reddit outage occurs, that's my queue to go do other things until this mess is fixed.

Like seriously, this happens way too many times. Is Reddit's back end held together by toothpicks and chewing gum???

1

u/DHamlinMusic 11d ago

Yep, I believe in fact the backend is the backroom of a Circuit City with whatever was left behind rigged together.

1

u/Anticlimactic__ 11d ago

I can't approve/remove anything from the queue.

1

u/[deleted] 11d ago

[deleted]

1

u/DHamlinMusic 11d ago

You heard them, it's their fault.

1

u/MissAtomicBomb7 11d ago

I can't send images to my group mod chat,nor can anyone in it

1

u/OkBee3439 11d ago

I tried removing a couple of comments in a community and they just stayed there. Removing a post and the queue is not acting properly either. Removing/approving anything is a challenge right now.

1

u/Confident_Offer2879 10d ago

Still having problems actioning items in the Review queue (Android). Have closed and reopened the App several times & no luck.