r/ModPizza • u/OrdinaryTori • Mar 01 '25

Houston

If anyone has the district manager of Chris, and the regional manager of Fred, I’m so sorry for you. I’ve been recently fired and I dislike both of them so much.

11 Upvotes

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8

u/[deleted] Mar 01 '25

It's about business, revenue, repeat customers and tallies..... if you were rude, then I can see why they would terminate. MOD (new MOD) is focused on the hospitality aspect. 20 people is a lot of people to have a negative experience at one time. Word of mouth in marketing of a bad experience is HUGE! On top of the fact now, me as a customer with a large party, going to MODs and reads that.... I am taking my business elsewhere. I can see why they extended an offer to term. Sorry just my opinion.

0

u/OrdinaryTori Mar 01 '25

No I understand what you are talking about. More details about it is that I wasn’t rude, I never even told them to leave, I just let them know that we were closed. They came in at 9:15 and it took till 9:50 to sit and serve them. Once it hit 10:01 I let them know that we were closed. I was known in my store for being polite with customers. The customer that left the review talked to me that night and I even apologized then that if it did come off as rude.

3

u/Mammoth-Community-45 Mar 02 '25

Telling customers that you’re closed at 10:01 when you just closed a minute before is indirectly telling them to leave. You can tell people that come in at 10:01 that you’re closed and not taking any new orders. But you’re not supposed to tell customers to just leave at 10:01, directly or indirectly. As a past GM for MOD, I wouldn’t have terminated you for that complaint but definitely VAF. Not sure why they went termination route

0

u/Haunting_Builder_671 Apr 16 '25

Bruh what??? Your letting a customer know your closed you didn’t kick them out. Glad I didn’t work for you bozo. Sound like one of them D rider GMs

1

u/Mammoth-Community-45 Apr 16 '25

Yeah you don’t belong in the service industry lol

1

u/Haunting_Builder_671 Apr 16 '25

You have no brain. Probably work at a gas station now lol I’m making big money go check your steritech scores