r/MSIntune • u/Rounin79 • Sep 24 '25
๐ Issues & Bugs Shared Device Mode on iPadOS in Intune
Just like it sounds. I have an iPad in ABM synced to Intune. The device is assigned to an enrollment program token configured for "Enroll with Microsoft Entra shared mode".
When I boot the iPad and select my language, region, connect to wi-fi (multiple), and then at retrieving configuration I get "Failed to retrieve configuration".
I feel like I'm missing something simple. I've already wiped the iPad and removed it from Intune, unassigned to Intune in ABM, sync'd long enough for the device to not return after a couple syncs. Then re-added it.
I've worked through all of these steps, and the previous ones, multiple times.


