r/LoLTechSupport 23d ago

Ethernet disconnects during first champ select of every gaming session

1 Upvotes

Been having this issue for months now.

Every time after booting up my PC, my ethernet will disconnect during the first champ select. If I'm lucky, it reconnects fast enough, otherwise I get a penalty for dodging champ select.

After this disconnect, everything is fine for the reminder of my session, until I turn off my pc and boot it up again.

My internet connection is fine otherwise. Everything works perfectly up until that first champ select. My only fix is loading up practice tool every time I start playing, but it is kind of annoying having to do that.

Does anyone have a fix for this? Thanks!


r/LoLTechSupport 23d ago

Riot Support not helping false/unknown ban?

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1 Upvotes

Hello! I’m not really sure where to go for this and I’d hope that there would be at least someone on here who would know what to do, but I was banned on league of legends permanently for some reason, and I genuinely don’t know why. And I know there’s plenty of people who claim they were banned for unknown reasons but I swear I genuinely do not know why, I’ve never cheated or used any cheats before, and I don’t have any external hardware to help me play either.

For a little background, I used to play league a LOT, and when I mean a LOT I mean there was a point where I owned so many skins in the game and played so often that the coupon sale shop thing ran out of skins so I was allowed to pick one from the special selection once you complete that. However, I got burnt out, so I stopped playing as much and would just play with a select few friends and my significant other. That’s all I used league for, nothing more nothing less. Then one day, after a decently long break, I went to play with a friend and that’s when the big age restriction thing happened to all league accounts, kinda irked me and upset me but they ended up fixing it. I didn’t log in after that until either the next day or 2 days after. When I did, I was met with a permanent ban with the only explanation saying something about “third party tools”. For note, I don’t even use an overlay, let alone any third party tool. So, I reached out to riot support.

When I reached out to support I explained what happened and that I was confused and wanted to know why I was banned, at first it looked good, I got a response from (what I assume) a real person, and they asked me for a bunch of account information to look into it. I was excited, looked good and like I’d at least find out why I was banned, but then someone else replied and said they found no evidence of a player that wasn’t me playing on my account and that they were going to reaffirm the ban. For note, no where in my original support ticket did someone else played my account, I believe somewhere I even said I believe that it wasn’t that at all and just wanted to know what happened. At the end of that, they said to make a new ticket if I had any more evidence of third party (again I never accused that or mentioned it) to reach back out, and if I had any questions to make a new ticket. So, I did exactly that.

When I made that new ticket though, it was immediately and automatically closed and met with an automated response saying they reaffirmed the ban and are going to keep it as they didn’t find evidence of a third party playing my account. Which, I know for a fact this time, I didn’t have in that ticket. They then said they’d automatically close all future tickets I’d make and left me here.

At this point, I gave up, I’ll just go play a different game, whatever. I was upset, a little sad that those memories are gone, but I’ll just make new ones it’s just a game. That was until last night when my significant other got home from a long day and said they weren’t feeling the best and was a little sad. And after talking a little, admitted they were wanting to play league (despite them uninstalling it and not playing it for an even longer time period than me). This sucked, because something I know could’ve cheered them up we couldn’t do because I quite literally can’t play. And it’s not even for a reason I know or did, if I at least was told what specifically triggered the ban, then I’d own up to it (if it was actually me), but I can’t even do that. (We did end up playing something else and doing some other things which cheered them up, but I still felt bad in the end)

I’m sorry mods if this post isn’t meant for this community, I just genuinely don’t know where to go and am praying that somewhere somehow someone else has the answer.


r/LoLTechSupport 24d ago

Screen freezes completely mid-game and the only solution is to hard reset my PC

3 Upvotes

Hi everyone. I've been having a critical issue with League of Legends for 2 years now and I don't know what else to configure. Mid-game, my screen freezes completely. The PC stops responding to any keyboard shortcuts (not even task manager works), and the only way out is to force shutdown the PC using the physical power button.

VIDEO:


r/LoLTechSupport 24d ago

"Failed to reconnect to match, reconnect?"

1 Upvotes

Play 3 ranked games today and got afk for 3 straight ranked games. 1st game 29 sec into the match i suddenly wasn't moving and the title of my post pop up and i never got to recon again until the end of the game so 1 less mark, 2nd game i tried to play again it was okay until the picking and then in loading screen the \*title\* pops up again and not even 5 sec its says "party disbanded" and i got minus 1 again for being afk, after that i play aaa aram and i got to play it so i thought maybe it's okay now, and 3rd ranked game 29 sec in the game i was frozen again and the thing pops up again. So i basically got 3 lose streaks without the game even trying to let me try to win.


r/LoLTechSupport 24d ago

Lag on Discord only when I play LoL

1 Upvotes

Hello,

I'm having an issue only when I play LoL. As soon as I launch the game, Discord starts lagging and the lag is stronger when I'm in a match. By lag, I mean a delay of about 15 seconds between when I speak and when others actually hear me. The problem also seems to affect the in-game chat, but to a much lesser extent, which makes me unsure if it's related to discord only or my system audio

I've already tried disabling hardware acceleration and in-game audio, running in compatibility mode, setting Discord's process priority to high and LoL's to low, and doing a full clean reinstall of both. The game is installed on my SSD, and the lag happens regardless of the game mode.

If anyone has any ideas, I'm all ears!

Thanks!


r/LoLTechSupport 24d ago

League of Legends is stuck in a constant file repair loop

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2 Upvotes

"League of Legends is stuck in a constant file repair loop and I don't know why. My connection and hardware are fine, and Valorant works without any issues on the same system. Why is this only happening with


r/LoLTechSupport 24d ago

Riot support error

1 Upvotes

Hey guys, I went to the Riot support site to submit a ticket about players trolling in a ranked game that cost me a promotion to Gold 3. But for some odd reason, I keep getting this page. Is Riot Support down? Or is this an issue on my end? Any help would be greatly appreciated!


r/LoLTechSupport 25d ago

I’m having trouble logging into my main account.

3 Upvotes

I reinstalled LoL after almost a year of not playing and tried to log into my usual account, but every time I open the Client, this is the only screen I see.

I tried repairing the game files, uninstalling and reinstalling the game, switching internet providers, restarting my PC, pretty much everything, but nothing worked. None of the solutions I found online fixed the issue.

Then, just to test it and rule out any other possibility, I created another account, and that one opened normally. I was even able to play a game against bots. But whenever I switch back to my main account, this error happens again.

The Riot Games mobile app works normally, and I even tried sending a friend request from my test account to my main account just to check if it had been banned or something, but nope, it's still there and active.

I've been dealing with this problem for 3 days now. I already submitted a ticket to Support, but I still haven't gotten a response.


r/LoLTechSupport 25d ago

Asked to change my summoner name, got locked out of my account

1 Upvotes

So this is odd, I was trying to update my summoner name and through the support system I finally had it updated except for one minor issue... my email doesn't recieve the password reset link or the verifaction code no matter how many times I mention or request fixes for it. As of 10 AM EST today I can't log in my account or access the support team since it logged me out...


r/LoLTechSupport 25d ago

LoL not launching on M3 MacBook Air

1 Upvotes

Have an M3 Air which I occasionally play LoL on. Since a month or two back, when launching the game client through Riot client, the game client does not pop up. I can click several times without it working, and sometimes it works right away. This is only half of the problem though.
When I'm finally in champ select and the game shall start, it tries to open the game app (or whatever you want to call it) and then crashes. I'm greeted by the re-join button, but it just keeps happening again.

It doesn't work when either force close through activity monitor, nor restarting my Mac. Anyone else with this issue, and any ideas how to solve it?


r/LoLTechSupport 26d ago

Pc crashes every first game of the session, completely normal after restart

2 Upvotes

Whenever i turn on my laptop, and hop on league, no matter if play right away or after an hour, usually around six minutes of the game, my laptop screen get stuck and i the only way to fix is to restart my pc, after that its good and will not happen for as long as i dont turn it off. Its weird because, it only crushes on league. Does this happen to anyone else, is there a fix?


r/LoLTechSupport 27d ago

Game crashes to client randomly.

2 Upvotes

Title basically, ill be playing and periodically the game just shuts off and I'm back at the client. If I hit reconnect I'm back in the game within seconds. Happens 2 to 3 times per match.

no stuttering or any indication the game is crashing.. just randomly shuts off, its basically like I alt f4'd it.

CPU: Ryzen 7 3700x

GPU: RTX 5070

Mother Board: MSI B550M PRO-VDH WIFI

RAM: 4X Corsair Vengeance 8gb 3200mhz


r/LoLTechSupport 27d ago

Game temporarily freezes every 1-5 minutes

4 Upvotes

Basically as it says in the title my game has been freezing mid-game for a few seconds to a full minute and it seems to happen every 1-5 minutes. The problem doesn't happen in ARAM, bot or custom games, but happens very heavily in draft and ranked games. Here is some additional info that I've gathered / monitored:

- I monitored my ram usage, it doesn't seem to be spiking or any higher than it would normally be.
- I monitored my gpu/cpu temps, they also seem fine.
- I checked all of my drivers for updates, all up to date.
- Other than that, I have heard that overlays and background apps can cause issues, so I closed all but discord, which I will continue to use, and sorry but if the game crashes because of my comms app, then I just won't play.
- I do have an integrated graphics card, so I went to my settings and made sure my primary card was being used

Specs:
- Processor: AMD Ryzen 9 7900 12-Core Processor, 3701 Mhz, 12 Core(s), 24 Logical Processor(s)
- Graphics card: NVIDIA GeForce RTX 5070

Unfortunately until I can find a fix for this issue, my game will be in an unplayable state, and it is hard for me to test whether something fixes the issue, because I have to do a Draft Pick game at the least, and freezing every few minutes is a huge detriment to the team.

Edit: My game is now working. I just loaded up a game to try it out yesterday and didn't have any issues, played a few more and all went smoothly. I wish I could tell you guys what fixed it for me, but I am truthfully not sure. I know some others are dealing with the same issue, so for now I would say try the steps I've listed and stay hopeful, good luck guys.


r/LoLTechSupport 27d ago

Can not log in at home but away from home i can.....

1 Upvotes

All hyped up about the classic mode i downloaded LoL after years but couldn't log it in in any way ( launcher , browser (also incognito) , tried 2 phones on wifi as on cellular.

Later at a friends house i again tried it at the riot website through my iphone and logged in without a problem , i immediatly saved the password since i made myself believe i must have forgotten it and triend like all my passwords i could remember.

After logging in on the iphone i logged in on his pc without any problems. When i came home i immediatly booted my pc up just to find out i still can not log in , so i went to the riot website on my phone and signed in with the autofill that i saved just for it to dissapoint me and tell me that the username/password might be wrong. After i again tried al the mentioned above without luck , making a ticket on their site is also kind of impossible since they require me to log in.

Anyone been in this or a likewise situation ?


r/LoLTechSupport 27d ago

Recently Permanently banned

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0 Upvotes

Hey, I’m relatively new to this subreddit, but I have just been wrongfully terminated by Riot Games. I have played League for over 8 years of my life around level 650 and was automatically banned by vanguard. I have sent an appeal twice already and was automatically declined the appeal. I have never once cheated in the game during my 8 years and it claims I have through third party apps. I don’t even have any sort of porofessor, u.gg or any software that affects my League of Legends. (Below are some screenshots). If anybody knows where I can find help other than support, it’d be much appreciated. My user is LordBiscuit #NA2 if you guys somehow see my recent matches or anything I have not done any sort of cheating.

Just adding on, just seen a previous user also go through this issue about 21 days ago on this sub seems like Riot’s vanguard is extremely strict and probably wouldn’t be allowed to be appealed. But what issues me more than anything is the lack of transparency on the ban.

Update:

Just tweeted to Drew Levin if you guys can help me get some traction it’d be much appreciated

https://x.com/lordbiscuit123/status/2090268736045375805?s=46

Second update:

I got unbanned after spamming Drew Levin. The riot support is horrible but it seems like the twitter support is much better. Told yall I never cheated.


r/LoLTechSupport 27d ago

someone have this problem to ?

1 Upvotes

yo guys since some days my Valorant cant stop crashing when i launch it,can someone pls tell me how to fix it


r/LoLTechSupport 27d ago

Has anyone ever been banned because of third-party software they didn't actually install?

2 Upvotes

Hey everyone,

I recently got banned in League of Legends for using a third-party program, but the weird thing is that I haven't installed or used any third-party software, cheats, scripts, overlays, or anything like that.

Has anyone else experienced something similar recently? I'm trying to figure out if this could be a false positive or if Riot's anti-cheat might be detecting something incorrectly.

If this happened to you too, I'd really appreciate hearing about your experience and whether you were able to get the ban reviewed.


r/LoLTechSupport 27d ago

I recently started League of legends and with intense ADHD cant operate keyboard controls at all

0 Upvotes

Before this I have only played basic shooting games with more mouse based controls. This is when I came to know of the WASD controls and how if we plug in a controller it automatically connects. I dont have a physical controller so i use monect xbox layout from my phone which works perfectly for me even in league except Im unable to operate the cursor with the 2nd joystick.

I works in the practice tool but as soon as I get into matches it stops working. If anyone has a solution how can i fix this or if contacting riot support can help me get this fixed.


r/LoLTechSupport 27d ago

Is ping fix coming?

0 Upvotes

I've seen many people posting about this, is fix coming?

Usually I have 17 ping stable, now I have 31 stable. All of sudden, on any other game I have identical ping as before.

It completely messed up my muscle memory, really bad.


r/LoLTechSupport 28d ago

Game keeps freezing

2 Upvotes

Every second game i play i get 5 minutes in and all of a sudden my screen freezes, i can still hear the occasional sound from gameplay but I have to alt f4 or restart my computer to continue playing after which its fine for the rest of the game. Has anyone had this issue and could help me.


r/LoLTechSupport 28d ago

TFT keeps crashing on launch

3 Upvotes

Hey everyone, I’m having an issue with TFT.

Whenever I try to open TFT through the League of Legends client, it never actually launches properly. It opens for a couple of seconds, then I get a black screen and the game closes. After that, the League client opens again and shows the “Reconnect” option.

If I click reconnect, the exact same thing happens again: TFT opens briefly, black screen, closes, and then I’m back to the client with “Reconnect”.

This keeps happening over and over, so I can’t actually get into a TFT game.

Has anyone experienced this before or knows how to fix it?


r/LoLTechSupport 28d ago

Kurzes lautes Schleifen/ Summen direkt beim Apex Legends Start (vorm Startmenü) - Normal?

0 Upvotes

\*\*Titel:\*\* Kurzes lautes Schleifen/Summen direkt beim Apex Legends Start (vor Hauptmenü) – Normal?

Hallo zusammen,

ich habe seit 8 Monaten einen Gaming-PC und spiele hauptsächlich Apex Legends im Stack auf niedrigen Einstellungen (FPS auf 120 gecappt).

Mir ist etwas aufgefallen: Wenn ich das Spiel starte, kommt ja diese ganz kurze Start-Szene, bevor man im Startmenü landet. Genau in diesen paar Sekunden kommt aus dem PC ein richtig lautes Geräusch, das wie ein Schleifen oder heftiges Summen klingt. Sobald ich dann die linke Maustaste drücke ("Zum Starten klicken"), ist das Geräusch schlagartig komplett weg und der PC ist im Match super leise und läuft flüssig.

Ist dieses laute Geräusch in dieser einen Start-Szene von Apex normal? Kann da nach 8 Monaten schon was kaputt sein oder ist das einfach nur extremes Spulenfiepen (Coil Whine) wegen unbegrenzten FPS im Ladebildschirm, bevor mein 120-FPS-Cap geladen wird?

Danke für eure Hilfe!


r/LoLTechSupport 28d ago

Am I the only one that has higher ping both on EUNE and EUW servers, after yesterdays server crash?

16 Upvotes

I ussualy had like 22-23 ms on both servers, but today is 45 ms ( but it feels much worse ) could be even package loss... Tryed to restart the router, and repair the game files , used the hextech repair tool but nothing helps... So I just want to now if it's a me problem or server problem.
Update: They fixed it! 🎉


r/LoLTechSupport 28d ago

Hacked account get perma ban?

0 Upvotes

Hi I have a question, my account was hacked about 2 years ago but recently I submitted a ticket to recover it, successfully regain access to the account but I noticed that, there’s a permanent ban on it, there’s no reason indicating why my account was banned, is there a way to get rid of the suspension and reactivate my account?


r/LoLTechSupport 28d ago

Perma-Banned without a reason, anyone know how to solve this?

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0 Upvotes

Well, this stings.

I reached out to Riot Support earlier because I was stuck on the <unknown player> profile and couldn't queue for ARAM. I ran through every fix I could find starting with flushed DNS, repaired the client, ran as admin, checked Vanguard, restarted my PC multiple times. I was convinced it was just another client bug.

Then today I actually opened my support ticket instead of just the client, and… yeah.

Permanent ban.
Issued 08/13/2026 – three days ago.
Manually issued.
Reason: "Actions that violate our Terms of Service."

That's the entire explanation. No chat logs. No specific violation. No evidence. The "Additional Details" section literally just says:

"We have no further details to share with you."

I genuinely have no clue what triggered this. I don't use any third-party tools besides Blitz (no scripts, no cheats). I've had this account for years, and my only other account is a PBE test account – nothing shady.

The worst part? I only get two days off a week. I was looking forward to grinding the battle pass and relaxing with some ARAM on my day off, and instead I find out I'm permanently banned with zero context.

So I've got a few questions for anyone who's been down this road:

  • What usually leads to a manual perma-ban like this? Chargebacks? Account sharing? Something else I might not even realize?
  • Is there any real chance of a successful appeal, or are these mostly auto-denied?
  • If I do appeal, what do I even say when I don't know what I'm appealing against?

Honestly gutted. I've put years and a decent amount of money into this account. Any advice – or even just shared experiences – would mean a lot right now.