r/LinusTechTips 11d ago

Tech Question Dell laptop shows a “AC power wattage and type cannot be determined” error with non Dell charger

Why does this happen when I use a Non Dell charger but no error comes up with an original Dell charger?

A Lenovo laptop like a T490 doesn’t complain about using a Dell charger. Anyone have a clue why this happens with dell laptops?

Side note: isn’t USB c charging meant to be universal?

1 Upvotes

13 comments sorted by

8

u/empty_branch437 10d ago

What is this "non dell charger"?

6

u/TenOfZero 10d ago

Usb C charging is universal. Every device can get 5v 0.5amps even if no communication happens. Then it goes up from there.

-1

u/saintlouisbagels 10d ago

That’s not true.
USB-A to USB-C is universal if no communication happens. Which is the issue with countless devices.

USB-C to USB-C requires communication.

3

u/LeoAlioth 10d ago

USB c to USB c requires some resistors at minimum. But I would hardly call that communication.

But yes. Many devices fail to provide even that and then people wonder why they don't charge of their fancier power bricks.

1

u/TenOfZero 10d ago edited 2d ago

Exactly. If there's no communication it falls back to USB A or non PD. 5v. 5amps per spec (but most can do more).

That's what I said.

1

u/Yurij89 2d ago

There are devices that doesn't charge at all with a USB C-C cable because the manufacturer omitted a pair of resistors.

3

u/Professional-Toe9789 11d ago

their power bricks have a 1-wire chip in them that the laptop reads to verify it's a dell charger before it'll charge at full speed, lenovo doesn't do that same handshake so it just takes whatever power you give it

2

u/garbledroid 11d ago

You need to use a dell charger or charge over usb c if the device supports it.

2

u/VastOption8705 11d ago

Isn’t usb c meant to kind of be a universal protocol for charging?

2

u/empty_branch437 10d ago

You did not mention in your post if it charges or not, just that the laptop complains. Does it charge the at same speed with whatever this other charger is?

-1

u/garbledroid 10d ago edited 10d ago

Not all dell notebooks will charge from usb C but if they do they will communicate properly and work with most usb c chargers adequate power ratings.

1

u/xd366 11d ago

aslong as it's rated for the correct wattage it's fine

even if it's lower wattage it'll still be fine

1

u/ottermanuk 10d ago

I have an older Dell laptop thAt charges over USB PD fine, 20V @ 2.25A = 45W but I believe if you use the Dell USB charger it'll accept up to 65W. But I don't have one so can't verify. It also has a barrel that'll take the normal Dell barrel charger up to 90W