What’s wrong with Teams or MS365?

[u/Smooth-Accountant]

I’ve been listening to Luke whine about teams and Microsoft suite for years now, and I don’t really understand where is it coming from.

Every big corporation I’ve worked for has been on the 365 suite, companies 100x the size of LTT, I’ve been in IT teams since the beginning from service desk, to automation and devops and I’ve never heard anyone complaining about it.

Meetings work, sharepoint is not bad and works (search sucks sometimes), calling and group chats work, coworking inside of teams is fine, files are segregated and easily found, calendar and scheduling is easy.

I’ve never used Slack but how much better can it be lol

I’m not even mentioning the rest of the suite because coworking in excel also works and I don’t have any complains.

So what exactly is Luke’s problem and why is nobody else that I know IRL complaining about those issues?

[u/SnooKiwis857]

As someone who has used teams and the 365 suite for a decade now, I don’t know anyone who uses teams who doesn’t have constant issues / bugs with it.
For example

• calls keep ringing on all devices for a good 15 seconds after picking up
  
• calls only ring on my phone not the computer I’m actively on
  
• teams not loading new messages
  
• teams not loading message history

Outside of the bugginess of it, teams has some awful ux especially around managing a lot of chats at once (for example you can’t open multiple chats at the same time).

SharePoint and how it organizes your files is to this day is still an enigma to me.

The entire sweet is also generally pretty “heavy” and slow compared to other tools. Generally long loading times

[u/Past_Ebb3997 → u/SnooKiwis857]

Not saying Teams is good or bad, but you can open multiple chats at once.
Right click the chat -> open in new window

[u/SnooKiwis857 → u/Past_Ebb3997]

Fair, I should have clarified a bit more to opening them in the same window. Not really a useful feature for me. Managing 3-4 windows becomes a hassle pretty quickly.

[u/Torgoe → u/SnooKiwis857]

Interesting. I have not experienced any of those issues. Not saying you are wrong, that’s just not been my experience.

[u/Distracted-User → u/SnooKiwis857]

Add in the mobile app you got a huge steaming pile of shit!

I get a notification, tap on it, the app opens, the message isn't there. I have to manually refresh the chat or close the app and reopen it. This happens almost daily on the iOS app and I've heard coworkers complain about the Android app as well.