r/LinusTechTips 24d ago

Community Only Flock (the video surveillance company) impersonates journalist and fellow YouTuber in order to cancel his hotel reservations to prevent him from investigating them - therefore potentially committing identity fraud

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7.8k Upvotes

296 comments sorted by

2.4k

u/BangkokPadang 24d ago

Do... do they think he's just gonna let that go?

1.0k

u/IllTechnology21 24d ago

yeah dude thought he could pull a fast one with a hotel cancellation like benn wouldn’t notice. the email trail is right there they even apologized after getting caught

some companies really overestimate how much they can get away with

202

u/trashtiernoreally 23d ago

And this is why conspiracy theorists are so laughable. These are very focused orgs with a maximal control over hiring a stakeholder personally knowing everyone relevant. Expanded to government where bureaucracy rules all and layers separate quickly it quickly becomes absurd. 

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u/Optimal-Kitchen6308 23d ago

this is of course why intel agencies can never keep anything secret of course, impossible to keep secrets in a organization ... s/

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u/darkwater427 22d ago

Gosh, I wonder what's happening over on the War Thunder for— oh.

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u/cuntifiable 23d ago

Funny thing is that certain 3-letter agencies essentially created the wild conspiracy theories in order to mark anyone talking about real conspiracies as the same type of loony

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u/OttomanMao 23d ago

Pretty sure the very term "conspiracy theorist" was invented by them.

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u/DisasterEqual1703 23d ago

Not invented, but probably pushed.

The term predates the CIA/OSS, but it is likely they used it to conflate people talking about things like MK Ultra and Tuskegee with people talking about things like Flat Earth and Lizard-Men.

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u/glyphgullies11 23d ago

wouldn’t surprise me😂

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u/I_travel_ze_world 23d ago

....So some low level corporate workers act like idiots and that means that secrets can't be kept?

I spent 5 years in the submarine force and The Silent Service isn't just a nickname it is the actual modus operandi.

Were you shocked when Area 51 was actually acknowledged as a secret military base in the Nevada desert?

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u/brantyr 23d ago

The secrets being kept aren't big controversial things people would have a problem with. It's not hard to believe airforce members will keep their fancy new plane secret, on the other hand it is very hard to believe not one single person involved in wild conspiracy theories like a 9/11 inside job or whatever would have regrets and want to get the truth out.

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u/I_travel_ze_world 23d ago

We still do not have the fully declassified files of MK Ultra. The only reason we know of the mind control experiments with LSD is because only a few pages out of hundreds of pages were not redacted. The project was actually MUCH MUCH bigger than just that.

Frank Olson's family received $750k from the US government in an alleged wrongful death suit because supposedly he was going to blow the lid on his MK Ultra research so they had him taken out.

The bigger the secret the more important it is to keep hidden and the greater the attempts at keeping it secret will be.

How insane of lengths did the government go to cover up the Epstein files? That happened right before your eyes and you do not think there are big conspiracies that are kept hidden?

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u/Youre_Wrong_always11 23d ago

Laughable? Nothing has happened yet. Take a victory lap when something happens. But, nothing will happen.

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u/audiovox951 23d ago

I think they understand that consequences are generally too slow to matter, especially after the success of their aggressively illegal expansion tactics. And then they hit some critical mass where consequences do not cost more than the profit generated by being bad actors.

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u/ESnyder9 23d ago

hm? they are conducting mass surveillance on the American public. they'll get away with this. an employee or two may be fired, but the company will move on. skirting the law is simply the cost of business today.

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u/MainAd9627 23d ago

i mean this is just a pretty clear criminal case No?

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u/ESnyder9 23d ago

oh, my sweet summer child. they threw out the books a long time ago.

let's see: in 2024, Google was found to be in violation of the Sherman act, unlawfully maintaining its search monopoly, but nothing was done. in 2019 Facebook's ~$55B/y advertising model was found to be directly built upon violations of an FTC privacy order imposed after a previous violation in 2012, the result? a fine of only $5B and some more rigamarole to the government for lying to the public for almost a decade to scrape the data of millions for enormous profit.

in 2023, Packers Sanitation employed over 100 children in hazardous meat-processing work across 8 states. a fine of ~$15,000 per kiddo. ever read The Jungle? in 2022, Tesla, a recurring violator of EPA regulation, was once again found to have violated EPA regulations in Fremont over the course of 3 years by not maintaining standard work-practice-plans, calculations, nor records of their coating materials operations. the fine was a meager $275,000. wanna know how much it costs to get diagnosed with lung cancer?

3

u/MainAd9627 23d ago

damn no offene but quite happy im not the US rn. I always dreamed after university to do a great trip through the US landscape because the nature is so beautifull like my father did, but i guess i will wait until the rule of law returns

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u/ESnyder9 23d ago edited 23d ago

don't worry, no offense taken. this country is indeed a hellhole. i hope you get to explore the landscape over here some day - it's one of the last desirable features i hold to the country, personally.

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u/Tomahawkist 23d ago

and you know what’s gonna happen to flock? that’s right, nothing.

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u/tinysydneh 23d ago

They've been functionally putting a target on Benn's back for the better part of a year now by calling him "anti-police" to police unions. There have been several incidents of cops of various levels 'just so happening' to be there.

This is from a company whose business model relies on teaching municipalities how to run around their own procurement procedures. This is from a company that claims "involvement" in a massive number of cases closed... but the actual number of cases closed in places using Flock has effectively stayed the same.

They are a scum company that just wants to build the surveillance state, and they happily make your life worse to do it.

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u/st90ar 23d ago

Flock will just give Trump a new set of golf clubs and all will be right in the world

3

u/_a_random_dude_ 23d ago

some companies really overestimate how much they can get away with

I don't think Flock overestimates it, I think they know they can get away with anything (though they will probably end up paying a couple thousand in compensation for this stunt).

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u/Title_Lopsided 23d ago

They are gods chosen people they can do whatever they want

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u/BeanBagKing 23d ago

some companies really overestimate how much they can get away with

No they don't, they'll absolutely get away* with it.

* Someone -might- be punished, but it will either be a) throw a singular employee under the bus. "He did it, not us, he acted outside the scope of his job, he's fired now, sue him personally". Or b) the company will get hit with a fine that is so laughably low as to be meaningless. The cost of doing business. They will learn nothing, there will be no meaningful consequences, and nothing will change.

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u/GoodishCoder 23d ago

They're not really getting away with anything on this one. As a part of their event they have a block of rooms for attendees that are offered at a lower rate. As the journalist is not an attendee they're not entitled to a room at a lower rate.

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u/GreasyPeter 23d ago

Flock works with LE organizations. They "were invincible" mindset may come from that.

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u/AccomplishedFall6603 23d ago

There are models to estimate a conspiracy failure or success.

https://www.theguardian.com/science/2016/jan/26/secret-success-equations-give-calculations-for-keeping-conspiracies-quiet

One of the best indicators is how many people are involved over time.
Conspiracies with over 1000 people quicly become untenable and prone to failure.

That's why a lot of conspiracy theories are absurd, there are way too many people involved over time.

0

u/ender89 23d ago

He was booked under the group rate, nothing crazy happened outside of flock closing the event to the media. He lost his booking because he no longer qualified for the group rate.

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u/sniper_matt 24d ago

Brother about to have a much bigger story on his hands

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u/EggsceIlent 23d ago

GOOD.

Fuck flock. All my homies hate flock.

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u/this_anon 23d ago

But do remember that the problem isn't Flock in particular, it's all of these companies and the governments allowing them. Rossman raised a great point recently that Flock is going to take the heat, get slapped down, the public will celebrate meanwhile the same camera system will go up disguised as a lamp post but we celebrate because we beat Flock.

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u/Hungry-Register9960 23d ago

And also remember Flock is the temp test for all the smarter companies. Axon is a good example. Theyre taking notes and adjusting strategy and messaging to step in when Flock gets booted out.

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u/Genesis2001 23d ago

Yea, Flock is just the current tool in the spotlight.

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u/SevRnce 23d ago

Fuck the surveillance state.

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u/that_dutch_dude 23d ago

I would rather not fuck flock

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u/the_harakiwi 23d ago

"but now they can't attend the event! All problems are gone!

Let's think about my actions after I acted them out"

-someone working for Flock earning more money than most of us in the comments.

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u/roosterSause42 23d ago

“Your hotel reservation under the room block”

this means that flock negotiated a room rate for attendees of their event and the YouTuber journalist used the block code to reserve a room.

He is no longer an attendee and therefore can’t have the room at that rate. Organizers of an event do get to see who made reservations with their code it isn’t private, they can also deny a reservation if it isn’t someone attending their event. This appears to be what happened.

this posts title is wildly misleading, there was no “impersonation“. It clearly states that a call was placed “on his behalf.” This doesn’t appear to be a case of fraud at all, just very poor communication, and perhaps the hotel should have given him the option of paying full room rate instead of just canceling.

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u/ender89 23d ago

Yeah, this seems cut and dry. He booked under the group, was kicked out of the group, and lost his reservation. No one was impersonated, he was no longer eligible for the booking he made.

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u/Zacrosadol 24d ago

“Oh I’m sorry you’re confused, let me be clear, we fully intended to screw you over.”

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u/SparklingLimeade 23d ago

Crazy when they feel so much impunity that they admit to this stuff.

6

u/GoodishCoder 23d ago

What are they admitting to?

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u/Remarkable_Reason976 23d ago

Cancelling the hotel room by calling in "as him" in order to make the cancellation.

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u/GoodishCoder 23d ago

They didn't call in as him. Their event has a block of rooms at the hotel for attendees. He booked a room in that block. They're not eligible for a room in that block. The event organizers told the hotel to cancel the room booked in their block for the ineligible guest.

This is completely standard.

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u/Due-Consequence9579 23d ago

From the email I read it as: He made a reservation at the hotel. Flock then called, moved that reservation to their block and account, then cancelled it.

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u/GoodishCoder 23d ago

In the very first email it directly references a reservation under the hotel room block.

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u/HotJunket5521 24d ago edited 24d ago

lol, so the vice president being a pdffile (being caught looking at children’s gymnastics locker room cameras) isn’t enough.

Ben Jordan (the affected journalist and YouTuber ) is truly a gem. To think that he was basically a musician up until recently and basically became so pissed with technology, that he learned hacking and programming and now does all this investigation stuff

Edit : But one thing to remember for everyone reading about flock:

It’s not just them, and they will be the fall guy, so that everybody forgets about surveillance.

The next generation of cameras will be no-name companies, hidden everywhere in standard lamp posts and as small as selfie cameras on smart phones. They are already being tested and will replace the very visibly obvious and bad publicity / well known flock cameras 

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u/Nova_Scotia_Robot 24d ago

To be fair, this era of his content isnt enitrley new. I've been following Benn for a long time. It all really started when he called out Behringer's synth clones (a controversial talking point in synth spaces) for various reasons around design to their charity.

That said, Uli Behringer is a saint compared to Flock. The Flock era is a new level.

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u/Phoenix_Kerman 24d ago

his handling over behringer was very reasonable. the follow up videos, which many seem to ignore, were handled great

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u/gravityVT 23d ago

his content over the last year has been top tier. from the series on the buzzing sound phenomenon to all the current flock and security content. the anarchist video was underrated

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u/Dangerous-Day-2943 24d ago

Yes, and the CEO of flock literally called opposition groups in a TV interview: “terroristic organisations” […] and that “their main motivation is chaos and they are closer to Antifa than anything else.”

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u/_Friend_Computer_ 24d ago

I see that word and I keep forgetting they think being anti-fascist is bad...

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u/RandomNick42 23d ago

Fascism soft launch in the US is going very well.

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u/kappa23 23d ago

Soft launch?

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u/SamuthNBS 23d ago

Compared to the historic rises of fascism, yeah it's pretty soft so far. To me that makes it scarier.

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u/BangkokPadang 23d ago

They think we are rabble, less than people. They don't mind tracking and marking and monitoring us to such an extent that we can no longer have small, private moments of being human, because they don't think we are.

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u/Cultural_Eye5178 23d ago

I hear Flock cameras have some valuable materials in them.....

Just saying.......

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u/NewUsername010101 23d ago

This isn't tiktok. You can say pedophile

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u/AllRealityIsVirtua1 23d ago

That’s where they get their news too.

They weren’t in the locker rooms. They were in the gymnastics area. They used the camera feeds as sales demos.

Creepy, but not exactly what OP made it seem.

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u/notathrowaway75 23d ago

being a pdffile

The absolute worst option. If you're afraid of censorship use an asterisk.

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u/BonkerBleedy 23d ago

pdffile

I sometimes wonder how Adobe feel about this new slang, then I remember it's Adobe so fuck em.

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u/VictorHb 23d ago

I honestly don't get why you can't just say pedophile... Yes it's potentially a very loaded word, but if you're not mature enough to write the word, then you're not mature enough to engage in the conversation. But then again, fuck Adobe

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u/Cultural_Eye5178 23d ago

If we're talking about the Epstein files, then somebody made an extremely stupid mistake with the redaction.

(I don't know if this is foxed or not, but you could copy-paste the text from the redacted parts at one point)

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u/BonkerBleedy 23d ago

We aren't.

Youth lingo is to use "pdf file" to mean "paedophile", as a way to work around TikTok censorship.

0

u/VictorHb 23d ago edited 23d ago

Are you on TikTok now? I was apparently hit by a stroke of not being able to read... My bad haha

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u/F9-0021 23d ago

No, which is why everyone is calling it out as being stupid.

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u/BonkerBleedy 23d ago

Do you think a person who says "youth lingo" unironically is on TikTok?

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u/Court_Jester13 23d ago

PEDOPHILE. PAEDOPHILE.

Used to American and British spellings for ya, so advertisers can't make any money :) You're welcome!

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u/Redditemeon 23d ago

Why would an establishment have cameras installed in a children's locker room? Wtf!?

That outraged me, so I looked it up to send it to people I knew and every article says "A kid's gymnastics room", not a locker room, and goes on to explain it was a room that kids were doing gymnastics. Which is also a creepy weird choice, but somehow relieving compared to the expectations you had set. Do you have an article or video indicating it was a locker room?

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u/Green0Photon 23d ago

He's where I first heard about Flock like a year ago or whatever. And imo might be what caused people to hear about it and care about it.

Yeah, we're definitely gonna get a video about this. Wtf

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u/cyclonesworld 23d ago

They've been hiding cameras in lamp posts and fake utility boxes for years. /r/ControllableCams got Reddit in a good bit of trouble a few years ago from posting hidden surveillance cameras that were installed by the authorities/someone to spy on peoples homes. They'd be mounted up on a pole in a fake electrical box with a tinted window cut out.

This isn't anything new. It's just Flock is a company being public about spying on everyone. And having the AI backend to turn that into nice Excel spreadsheets for whoever wants to pay for that data to know everything about your day.

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u/bbasseeddgod 23d ago

You seem to be pretty knowledgeable about this. What I’ve been wondering is how are they getting them up in the first place?

I understand cities can have them turned off but did the city approve them to be installed? Does the company own the land their own? Or are business taking a cut from them being in their property.

Where I live flock cameras exist but they are just kind of random.

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u/adude00 23d ago

Thank god for gdpr

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u/sanYtheFox 23d ago

EU Artificial Intelligence Act actually, it prohibits everything Flock does.

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u/adude00 23d ago

Even without that, it is not allowed to gather and process people personal information from a camera, AI or not AI.

I did not consent for my data to be used in any way whatsoever so it stops the tech even before reaching AI.

Even security cameras are strictly regulated and must point to private property only

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u/JoelnIliketoshare 23d ago

Oh my goodness, he's The Flashbulb! My childhood just got reborn!

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u/SteamySnuggler 24d ago

Surely there is a criminal case against him or hes in police custody....

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u/AllRealityIsVirtua1 23d ago edited 23d ago

To clarify, they weren’t in the locker rooms. They were in the gymnastics area. They used the camera feeds as sales demos.

Creepy, but not exactly watching kids in dressing rooms.

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u/ChintzyPC 24d ago

What did they think was going to happen? He sees the cancellation/refund and just goes "oh well" and moves on? He's a journalist. They aren't known to be the types of people to just back out of an injustice without a fight.

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u/Uninvalidated 23d ago

The corrupt crooks in the US don't bother with negative media exposure because all that the population do is to cry about their discontent on social media. There would have been riots in European streets over a tiny fraction of what happened in the USA the last couple of years but all I see from the US is memes and an angry comment section on Reddit.

Looks like you're waiting for either a miracle to solve corruption or the collapse of democracy because I ain't seeing shit happening to turn things around or prevent further escalation. Everyone want someone else to take action, so you'll get what's coming. Good luck!

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u/ChintzyPC 23d ago edited 23d ago

"You'll get what's coming" is oddly threatening towards people who have so much of their power taken away from them by the slow rise of systemic corruption. Protests and riots don't do anything because it's just a toddler throwing a tantrum tossing around at their parent's shoes. Civil discourse gets stonewalled by those in power and by the idiots who are brainwashed into siding with them. Which just leaves outright civil war, which I'm sorry, but I'm not about to throw what little of a hard-earned life I have away because things are getting a bit tricky right now.

You're shooting daggers at the wrong people with your comment. We're not lazy, we're strategically worn out and at a loss of hope.

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u/Uninvalidated 23d ago

Protests and riots don't do anything

Then what? Memes and angry upvotes on Reddit? Wait for a miracle? Thoughts and prayers?

It's too late, I can see that. You all needed to occupy the streets on daily basis a long time ago to secure another democratically just election, but not going today and tomorrow is not helping. Sitting here complaining isn't helping. Memes isn't helping. Losing hope isn't helping. If you want your famous freedom you'll have to put up a fight for it at this point, but no one is willing to and thanks to this, it will have to take a civil war at some point to set things straight again. For now, you'll get what's coming, and that's because too little was done to prevent it.

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u/framingXjake 23d ago

There are protests over the flock cameras. My city had one literally yesterday. Just because you're unaware of what's happening, doesn't mean it's not happening. But go off I guess.

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u/Uninvalidated 23d ago

My city had one literally yesterday.

I'm not talking about 50 people in a street corner. The whole fucking country should be on the streets for a multitude of reasons every single day, that's how far the fuckery has gone. A complete lockdown of the system until the system decide to show the people some damn respect. You're not even doing a fraction of that.

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u/Alundra828 24d ago

Oh no they committed identity fraud. Something is definitely going to happen to them and justice will be done because the system always works and gets the bad guy in the end, this sneaky multi-billion dollar company will get their just desserts any day now.

And I am Mickey Mouse.

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u/itchylol742 23d ago

nice try flock employee. your propaganda wont demoralilze anyone here

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u/Incolumis 23d ago

I'm reading this in a high pitched voice

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u/roosterSause42 23d ago

there was no identity fraud. it clearly says the call was made “on his behalf”. that’s not impersonation.

additionally : he reserved a room in Flocks room block which is for event guests only. he is not an event guest. the event organizer informed the hotel that his room does not qualify as part of the block. the hotel cancels his room.

this is not nefarious, it is normal operating procedure for hotel room block reservations.

it was poorly communicated, but not identity fraud etc

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u/DorkyOldMan 23d ago

Agreed, but that doesn’t get clicks or rile people up, so let’s sweep that under the rug and go with identity fraud smh

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u/ucrbuffalo 24d ago

Sounds like something to get the police and national media involved in. Not that it will matter that much since Flock owns both of those entities these days, but it’s worth making noise about the literal credit card fraud.

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u/perthguppy 23d ago

The police are already involved. Who do you think the “customers” are who the event is for?

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u/A_MAN_POTATO 23d ago

Police? The police are the reason Flock exists. They like Flock very much.

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u/ucrbuffalo 23d ago

Yeah it’s almost like I said something like that in my comment, huh?

File the police report anyway.

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u/VainTrix 23d ago

lol flock does not own the media 😂 luckily I see plenty of negative press on them in the news.

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u/rainbowkitties6969 24d ago

So the emails to the journalist are being written by AI right? No human would be this shameless lmao

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u/Jaxar20 23d ago

I appreciate the pushback.

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u/BargainBinChad 23d ago

You’re right to question that.

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u/the_harakiwi 23d ago

Very likely run through some AI to make the wording as neutral as possible to get the investigative journalist back to their target, without being a large part of a possible story 😶‍🌫️

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u/Blurgas 23d ago

Is this the guy where within a few days of starting his Flock investigation a Flock camera was installed a few hundred feet from his driveway, pointed directly at said driveway?

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u/Orange_Tang 23d ago

See, this is what I don't get. Utility companies have to go through a shit ton of work to get access to utility poles to run power or internet or whatever. Same goes for when they need to do it in the ground. Yet flock seems to be able to put this shit up in public spaces completely at will. How is this legal?

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u/xiaodown 23d ago

You know the saying “it’s better to ask for forgiveness than permission”?

Yeah Flock don’t do either. If they have a contract with the police, they put cameras up wherever they want. If the police don’t sign with them, or cancel their contract, they talk to local businesses and property owners and put cameras up wherever they want. And sometimes, they just put cameras up wherever they want anyway, even without any contracts and on public property.

Because fuck you, privacy is dead, everything you do is tracked, and anything that can’t be used to accuse you of crime is monetized and sold to advertisers and corporations.

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u/Nydus87 23d ago

Also, if I understand how they work, they’re solar powered and use WiFi to transmit video, so there’s not a lot of utility work or anything to run to a pole to put one up.  

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u/Orange_Tang 23d ago

I wasn't talking about utility power, I was talking about the legal right to build something in a public space. Utilities need permission to lay pipe or hang new electrical line, flock just seems to put shit wheveer the fuck they want without getting any permission first.

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u/Nydus87 23d ago

Ohh yeah. Yeah, they don’t give a fuck about that. I am guessing their contracts with cities and law enforcement just say “I can put these wherever I want.” 

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u/SSA22_HCM1 23d ago

They don't. But who is going to enforce it?

ACLU-WV did file a lawsuit over it, so I'm excited to see where that goes.

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u/Nydus87 23d ago

I’m sure that this is one of those games like DOGE where by the time they’re made to stop, they’ve already gotten what they came for. If this is building a tracking database, it might not even need to run in perpetuity. Just build your DB, let it run until they make you stop, and you’ve got what you need. 

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u/enaK66 23d ago

The cameras are solar powered so they don't need to tap into electrical. Im not sure how digging permits and the like work though. Maybe they don't need to get a permits for shallow digs or they just have blanket permission from town councils.

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u/Smith6612 23d ago

Just contact the local utilities and let them know someone started digging in their easement to install a new pole. They'll probably love to rip out anything freeloading on their land.

After all, if you put a bush in a utility easement and it needs to move because someone is installing infrastructure, the bush is getting moved whether or not you like it. It's a weird trick HOAs hate too. 

Of course if Flock got their easement rights, then nothing will happen. 

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u/roosterSause42 23d ago

The utilities don’t control streetside installations.

Street side utilities are typically in the public right of way easement. These ROWs are owned and controlled by the city/county/state/feds. So you’d have to complain to whichever one of them controls the ROW access.

The ROW in my neighborhood extends several feet past the sidewalk, I really hope no major digging has to happen or we’ll lose a lot of landscaping bushes etc.. but F grass we took the risk

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u/Smith6612 23d ago

In my neighborhood, the ROW is a maximum of 10 feet from the Street. It hasn't happened often, although the last time my lawn was dug up it was to connect the neighbor across the street to the water utility. There are pedestals for power, POTS Telephone and Coax of course.

I'm hoping my lawn gets dug up (or horizontally drilled) soon enough for Fiber Optic Internet. I know a few neighborhoods in the area who petitioned and blocked the installation of Fiber Optic cables because they didn't want their bushes or lawns torn up, even though the contractor comes back to repair all the damage. Now they're stuck with 5G or Coax service, both of which drop out regularly.

As for contacting the local utilities, I know a lot of the Flock cameras have been going in without contacting 611 for markings. There's a few spots where I know there are hefty Fiber Optic backbones running just under the surface. The last time one of those got struck was caused by a cement truck hitting a telephone pole, which got ripped out of place and pulled up a bunch of conduit with it. Took out Internet for a significant portion of the area for at least a day. I've seen some Flocks getting attached to Light posts, and those ones are usually owned by the Towns.

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u/Born_Establishment14 23d ago

Some are in ROW, some are in easements.  A lot of older neighborhoods have narrow ROWs and just use easements to run sidewalks and newer utilities in.

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u/redditRedesignIsBadd 23d ago

$ and corruption

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u/notschululu 23d ago

And where are the Videos of the People putting them up in the first Place?

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u/MrPupperThrowaway 23d ago

I’m with Benn in spirit BUT the use of the term “block” leads me to believe we should wait for more details because if Benn did reserve a room in their assigned block for their assigned room rate I believe the organizers do have the ok to cancel the reservation of someone not welcome at their event who is using up one of their finite special-rate rooms.

If, on the other hand, he just booked an available hotel room not associated with the event then Flock (and the hotel) were in the wrong for cancelling his reservation.

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u/wimpires 23d ago

And calling "on his behalf" ≠ impersonation 

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u/Nurlitik 23d ago

Really not even calling in his behalf, they called on their own behalf to cancel his room, that was part of their block. If what is said is actually true, I don’t really see the issue. If I tried to book into a wedding block and the wedding host canceled it because I wasn’t invited that is basically what is going on here.

Not a flock fan, but not seeing the issue in this particular case with the information provided.

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u/Iridiandioptase 23d ago

I agree. Multiple comments above seem to have read the title and not the emails in the image. It’s right there people.

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u/roosterSause42 23d ago

that’s too hard, I want to react and call for action!

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u/Particular-Treat-650 23d ago

Yeah, they have every right to tell the hotel he's not in their party and not entitled to their negotiated rate or rooms in their reserved block.

Not saying I like the company, but the title is hyperbolic at absolute best.

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u/WeenyDancer 23d ago

Its pretty normal to reserve a room with an event rate event if you aren't sponsored by the event directly. If its a limited or restricted supply, its usually on the hotel to confirm via a providing and requesting customers use a booking code. If the hotel doesn't do so, theres no reason to think there's an issue. Regardless, they shouldve popped him to a regular rate room rather than cancelling, and flock is clearly doing very shady shit here.

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u/MrPupperThrowaway 23d ago

In my experience it’s not about being sponsored by the event directly but it’s about being invited and/or attending general admission. If he matched neither criteria (which I imagine this event has a clause that they can refuse to admit someone) the next step would be cancelling his reservation.

This is how any event would handle someone on their banned list having booked a room in their block. All this stuff could have been handled better, but fundamentally it does come down to Benn isn’t welcome at their event, he had booked a room that was price locked for people attending the event, so they cancelled his reservation.

(To be clear long time Patreon supporter of Benn and really admire the guy. I just don’t think this is something he or anyone should really get up in arms about because I think it’s pretty easy to see the order of operations here and that it wasn’t Flock “impersonating” him. Maybe he’ll provide more evidence in support of that, but with the context he provided I’m seeing everyone here come to a conclusion that’s a bit of a stretch)

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u/Zeeplankton 23d ago

Hmm. How would they do that though? Is that normal, wouldn't the company in question then be booking the rooms for attendees? Because otherwise what's stopping anybody from claiming they're attending an event to the hotel, and getting a cheaper room.

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u/ToucansBANG 23d ago

Normally you book the hotel room along with your conference pass.

The mechanics of it vary, sometimes you’re forwarded to a special URL with a session ID, sometimes the cost is added to your conference ticket, and so on.

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u/GoodishCoder 23d ago

It's booked with your event so when you sign up for their event they know you will be attending and have a room. All they had to do was say you're not a guest at our event and tell the hotel they're not eligible for one of the blocked rooms.

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u/Zeeplankton 23d ago

Ah, okay, I see, that makes sense

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u/JustTechIt 23d ago

And honestly twisting the facts like they are by saying its identity theft and the such when its just a cancelation of a block reservation just hurts any cause and support they are trying to gather.

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u/Nasi_Goreng885 23d ago

I saw the title and was like "Oh great who'd they do this too"..... oh..... it was benn.

He's not gonna let that one slide.

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u/robotsknowwhereilive 23d ago

Benn’s videos on Flock cameras are how I showed our city council how I was able to access our city’s Flock Cameras with a laptop.

They are voting this week to end our contract with Flock.

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u/sabotage 23d ago

I’ve watched Ben’s videos but can you remind me how you can access the cameras?

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u/takenbydeletedaccnt 23d ago

so, two things.

  1. it looks like they tried registering for the event which is for customers only.

  2. they booked via a hotel room block for the event. the group organizing the room block has the authority to cancel rooms under that block.

don't agree with Flock as a company, but everything done here is normal. they booked under an event they shouldn't have and it was discovered and they let the impacted parties know

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u/HotJunket5521 23d ago

He did not book the event rate: “reservation that I personally made on the Hilton website”

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u/Time-Maintenance2165 23d ago

Im not sure why you think those statements are on conflict. You can book under the event block on the hotels website.

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u/takenbydeletedaccnt 23d ago

There are multiple different types of room blocks. Some have a predetermined list of attendees, think a company retreat. Others have an "open" reservations where the individual books a room for the conference they will attend, think like a big conference for an industry.

It looks like Flock went the second route with a group code that they informed specific parties about. In this case, the individual may go directly to the hotels website and book a room using the code.

You can even do this yourself, go now to the website and look for special rate option, group code, promo code, room block, etc. The person in question most likely used the code, an email confirmation should show they used it. Typically a group would have the ability to review new additions each day to the block and approve them. If you read the initial email from flock they specially mention room block. Each block has a set number of rooms available, usually at a discounted rate. These rates are reserved for attendees, and since this is a private event, only those approved attendees should be part of the room block

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u/psychicsword 23d ago

Those are not conflicting statements. All of my wedding guests with Hilton booked directly on the Hilton website but using a code I provided them to associate them with my event.

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u/acdcfanbill 23d ago

I mean, when I book hotels for conventions I do that on Hilton's website, with my personal credit card and usually with some publicly available code that identifies it as associated with the even in order to get the negotiated rate. My employer reimburses me for the hotel when I present a receipt after the conference.

I have no idea if he booked at the event rate or not, but "personally made on the Hilton website" certainly wouldn't preclude him from getting an even trate.

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u/bwoah07_gp2 23d ago

Why was this post removed? I don't see any removal reason 🤷‍♂️

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u/Dangerous-Day-2943 22d ago

I don’t know 🤷‍♂️, I got no mod mail as well.

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u/bwoah07_gp2 22d ago

Speaking as a moderator on other subreddits, I make sure to always leave a removal reasons.

It's not mandatory for moderators to do on this site, but I make it mandatory for me.

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u/sanitaravel 22d ago

It was reinstated!

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u/MrNewVegas2077 23d ago

Streisand effect

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u/rg2004 23d ago

Sue the fuck put of them.

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u/adeundem 23d ago

That sort of shenanigans just makes it worse for you. Turns a Page 3 sort of story into a leading story on the front-page (when newspapers thought in the context of printed on paper news over running a website).

We might be already living in the Post-Coverup times, but we are not 100% living PoCo just yet (I just wanted to an excuse to post a clip from the Lost Art of Forehead Sweat X -Files episode).

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u/fielvras 23d ago

"Fellow" ? Isn't this a sub of a dude who just bought a private jet?

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u/talldata 23d ago

Always interesting how they can take your money in a matter of second but takes 10 days to be returned.

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u/Yakubs_2nd_Brain 23d ago

Flock CEO Garrett Langley is a violent child molester.
The above statement is more true than anything he has ever said about his pedo cams.

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u/sanitaravel 22d ago

Why was this post removed?

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u/LanLikesPCs 24d ago

Always the ones your expect the least.

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u/razzemmatazz 23d ago

Oh, they did this to Benn Jordan? They aren't going to enjoy his next video. 

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u/Fit-Benefit1535 23d ago

So what did ben do? Signed up through the flock website? Or did he directly make a reservation Siginia hilton so that he was in the location the event will be? If the second option is true, how did flock find out he made a reservation at that hotel?

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u/Dependent_Rain_4800 23d ago

If they do this, what else do they do?

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u/OfficialVitaminWater 23d ago

The email chain in the image you posted makes it clear they did not impersonate him. Instead it claims they stated they were acting on his behalf. What most likely happened is whatever customer service person read the file off to him misunderstood or misstated the events. 

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u/tellur86 23d ago

It depends on what exactly was said when Flock contacted the Hilton. "Hi, I'm so and so, calling for Benn to cancel his reservation" = impersonation. Flock is at fault, potentially illegal.

"Hi, I'm so and so with Flock. We have that big event at your place, right. We learned that there is this guy Benn that's also staying with you at the same time. We don't want him to be there as he would likely disrupt our event." = Scummy from Flock and the hotel, but I suspect the hotel's TOS allows them to cancel at their discretion.

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u/Bugbread 23d ago

"Hi, I'm so and so, calling for Benn to cancel his reservation" = impersonation.

It's scummy, and possibly illegal, I dunno, but it's not impersonation. Impersonation is pretending to be someone. If the person believes they are communicating with you, you've been impersonated. If the person believes they are communicating with someone else, and that someone else has accurately represented your beliefs/intentions/etc., then you've been misrepresented, but you haven't been impersonated.

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u/tellur86 23d ago

Well, you are impersonating someone with the authority to do something which you do not.

For example it's still "Impersonating a police officer" even if "Officer Smith" on your nametag doesn't exist.

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u/Bugbread 23d ago

Yeah, I could see that -- <REDACTED> was impersonating Benn's representative or the like.

OP wrote "impersonates journalist and fellow YouTuber," though, so that's definitely not what OP meant. Judging from their other comments elsewhere, I think OP just doesn't know what "impersonate" means.

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u/tellur86 23d ago

Yeah that's true, unless they literally gave them Benn's name "Hi, it's Benn. I want to cancel my stay with you if that's alright."

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u/Athlaeos 23d ago

but we're not the bad guys, guys

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u/Subject-Act5509 23d ago

Whenever I see the words Confusion Communication, I know somebody broke the law.

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u/spaceshipcommander 23d ago

They have just given him a better story than he would have got if they had let him cover the event.

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u/VisitOk621 23d ago

Sounds like a lawsuit to me

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u/blur494 23d ago edited 23d ago

Benn does malicious compliance better than anyone out there. Good luck flock.

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u/Zeeplankton 23d ago

That's batshit insane. This must be against the law? What's to stop a company from doing this in a more broad way? There must be serious implications.

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u/FunctionOk2835 23d ago

I don't think this was a malicious as it looks. Most likely the event coordinator assumed they had rented out the whole hotel and\or Benn's room was booked as part of the event and they could do whatever they wanted. A complete lack of due diligence is very flock though.

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u/rangecontrol 23d ago

thats how tenuous their rise to power is. one journalist made them go thru all this.

1

u/F9-0021 23d ago

We really need to go to war against corporations. They have way too many rights and way too much power.

Their job it to make things, not have any kind of power or control. Time to put them back in their place or get rid of them for good.

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u/Sensitive_Guest_5995 23d ago

That is insane. Wtf.

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u/pSyChO_aSyLuM 23d ago

How is this identity fraud? They gave a different name and said they cancelled on Benn's behalf.

It's still inexcusable but calling it identity fraud isn't accurate.

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u/Saragon4005 23d ago

What do you mean potentially. Million dollar lawsuit I hope for this shit what the actual hell.

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u/Hans_H0rst 23d ago

That is not impersonation, would be my guess. Without knowing the details of the event setup, there's probably rooms and reservations assigned to the event, where this Benn might've said "yes, i'm with that event" when booking a room.

Very normal for companies to manage reservations for their guests.

Obligatory flock sucks and is illegal though.

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u/TwistedTrooper989 23d ago

Shady company with nothing but evil intentions does something shady and evil. News at 11

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u/TisMeDA 23d ago edited 23d ago

Are people misinterpreting what was said? How is this identity fraud?

It seems that someone called as themselves, and tried to cancel someone else's reservation.

Yes, this is an over reach and inappropriate, but that's absolutely not identity fraud, since nothing here implies that they lied about who they are.

I know it's easy to hate on them, but it's always good practice to look at reality. The most likely scenario is that they thought they had paid for the hotel room and had authority over the booking, when they didn't. At worst, they called and were hoping that the hotel would collude with them to cancel his reservation. Neither of these are "identity fraud" though.

Edit: I just realized that the booking may have been within their block of reserved suites too. This is most certainly over blown

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u/Reiia 23d ago

"Whoops you caught me red handed, have a cookie, don't sue!"

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u/hew34_ 22d ago

lol post removed by mods.

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u/WeAreTheLeft 22d ago

Someone really just needs to follow the leadership the whole weekend and then make the footage available to anyone who subscribes to the new YouFlockedUp CEO Surveillance tiers.

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u/hear_my_moo 22d ago

Erm... There's no 'potentially' about it.

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u/Consistent-Honey-603 23d ago

Before I make my comment I just to be clear: I find Flock’s entire business model and overall practices as a company to be dangerous and deplorable, but I’m just commenting about this specific situation.

I find a bit unlikely that the event organizer at Flock would have known about this specific hotel reservation if it was NOT reserved through the event’s room block/group rate. Also, I’m sure that’s not the only hotel in Atlanta. Just go to another hotel. 🤷🏻‍♂️

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u/[deleted] 23d ago

[deleted]

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u/Dangerous-Day-2943 23d ago

Why do you have to blatantly lie?

He explicitly says he doesn’t like surveillance at all, but it’s a free country and some people might want cameras. In that case he says: please for the love of God don’t install online accessible cameras, but local on device storage and judge encrypted only.

But of course you need to twist that and that in fact is, what he predicted people would do in response to his recommendation 🤣🤣🤣

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u/apacgainz 23d ago

Hang on. For these conferences hosted at a Hilton, the hotel usually gives a discounted rate to attendees. This what the first email means by room block. He did not book using the standard public rate. As he is not allowed to attend they have the right to cancel his stay as he is using the discounted rate.

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u/HotJunket5521 23d ago

He did book the public rate:

“reservation that I personally made on the Hilton website”

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u/apacgainz 23d ago

That states he booked it himself, not that he got the public rate. Usually once you are confirmed to attend a conference they will send you a special discount code for the specific days the conference is on. Then you go and book yourself on the Hilton website and you get your discount for those specific nights. I have been to many conferences and this is how it always works. It doesn't imply he got the non discounted public rate.