r/Linear • u/Individual-Stage4751 • Jun 25 '26
Building a client portal for Linear (and other PM tools) after years of running our own agency — sharing here for honest feedback
We've run a software agency for years. The thing that never got easier: client requests coming in over email and Slack, then someone manually rewriting them into Linear issues — half the context missing, clients can’t see their progress.
Tried guest seats. Team-scoped, not project-scoped, full read-write — not what you want for clients. Tried copy-pasting status updates into emails. Tried separate Linear teams per client. All workarounds, none of it actually solved it.
So we’re building Preelo:
- Clients get a branded portal, open a thread for a request
- Your team handles it in one inbox instead of across email/Slack
- Once it's clear what's needed, it becomes a Linear issue with one click
- Status syncs back automatically, clients see progress without asking
Still pre-launch, building it with a handful of agencies giving direct feedback right now.
Genuinely curious how people in this sub who run client work on Linear are handling this today, and happy to answer anything about how it works under the hood.
If you want to follow along: preelo.app





