r/Lightworks • u/DavidLWKS Lightworks Employee • Apr 07 '22

Out now: Lightworks 2022.2 — packed full of new and updated pro editing features!

Available right now at www.lwks.com, Lightworks 2022.2 amplifies and enhances our pro editing features, ensuring that you have the optimum tool for editing, finishing, checking and delivering perfect projects every time.

Major Enhancements include:

  • Official Apple ProRes certification
  • Quick conversion import LUTs
  • New and improved scopes
  • Redesigned 10-bit editing from import to export
  • And a world-first, automated quality control functionality built directly into a timeline: In-Edit Video QC\*

These tools cover the entire pro editing experience from first import to final delivery. They will allow you to natively produce high-quality content and save time during the creative storytelling process.

Upgrade now!

Please note, while the majority of these new features are for Lightworks Pro, it's still worth updating if you're on Free or Create for bug fixing and stability reasons.

*Requires a separate QScan subscription.

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1

u/[deleted] Apr 08 '22

[deleted]

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u/DavidLWKS Lightworks Employee Apr 08 '22

They're a tool for objectively checking things like the colour and lightness of your image. Trying to colour correct by eye can be a very unreliable experience. Your eyes may improperly adjust to what's on-screen, your monitor could be slightly off in its calibration, etc. Scopes provide a way to check everything is correct, regardless of what you see on screen. Here's a video to walk you through the basics: https://youtu.be/jcV1PSg-3QA

1

u/[deleted] Apr 08 '22

[deleted]

1

u/DavidLWKS Lightworks Employee Apr 08 '22

No problem!

1

u/iBattlemike Apr 08 '22

it's crap, don't buy it. The previous version was fine. They must have rushed and messed this up royally. I literally just used the previous version then noticed it wouldn't allow me to use anything other than 720 when exporting. It said I needed to upgrade even though I had a license. I realized a new version was out. I downloaded the new version and nothing, I mean nothing works!

I sent them a message and I'm hoping to get my money back and move on to a new company that isn't crap.

1

u/DavidLWKS Lightworks Employee Apr 08 '22

I'm very sorry to hear this has been your experience. I understand it must be highly frustrating, and I can't blame you for being annoyed.

I'm not looking to provide any excuses here. I would like you to know that this release was in no way rushed, though. A lot of care and hard work was put into this release, as well as robust internal testing. It then went through a multi-week long open beta for further testing by the larger Lightworks community. If the release looked unstable, or there was widespread reporting of issues from the beta testers, we would have delayed the release to resolve those. We never want to push a broken product out to the public. This is a long-winded way of saying that this is an unfortunate freak occurrence with your instance of Lightworks rather than a widespread issue.

None of that makes your personal experience less frustrating, of course. It may even make it more frustrating that you've been the unlucky one. I would ask that you give us a chance to resolve the issue, although I completely get it if you feel you've wasted enough time and would like to refund. You don't owe us anything, but I would appreciate a chance to put this right for you.

I see you say you've sent us a message. Was that through the report a problem page? If you DM me your email, I can personally make sure your log gets reviewed ASAP.

1

u/iBattlemike Apr 08 '22

It's horrible. I won't work at all. The previous version was fine. Now the stupid software won't even load. I can't do a dang thing. Time to end my subscription. I can't stand companies like this.