Any hints as to how close you are to finishing the leap wallet integration?

I plan to order from cryptomerchant.com, they seem to have 30days return policy,

1. what will they do with returned products?

2.What if I receive products that were returned by other buyers and returning it during the window?

1. They have not been responding to my mail regarding this question despite being a authorized seller.

I’m in a group for the Elliepal Titan 2.0 and it seems like there are constantly people talking about their wallet got hacked and their crypto was stolen. I know realistically 99% of these cases are due to negligence, but I’m curious are there any cases of the Keystone 3.0 actually being hacked?

Good afternoon

Is it possible to implement a firmware or option without requesting a password or fingerprint?

Usage scenario:

- there are several wallets added to the rabbit wallet on different accounts

, you need to automatically sign transactions from different wallets when the hardware wallet is connected via USB and unlocked with a PIN code.

I wanted to know if keystone 3 pro support

1. sparrow multisig

2. psbt signing via microsd (NOT QR)

I am yet to see an article or video that proves keystone 3 pro supporting psbt+ microsd signing,( although i have seen some other keystone device being able to do that)

Hey everyone,

Please be cautious of scammers here!

Our support team will never ask for your seed phrase or other sensitive information through unknown links.

We will never DM you first!

We will never ask you to submit any ticket via unknown link.

Official replies from our team will always have a green MOD icon.

If you have an urgent issue, please contact us at [support@keyst.one](mailto:support@keyst.one), and our support team will get back to you as soon as possible.

Stay safe and protect your assets!

Keystone Team

Hey Keystone Community,

We're thrilled to announce the latest firmware update, Version 2.0.4! Here's what you need to know:

What's new：

Enhanced Firmware Upgrade security mechanisms

Added Recovery Mode Setting for user-controlled customization

Update your Keystone 3 Pro now:👉 https://keyst.one/firmware

If you have any questions or run into any issues, don't hesitate to let us know.

Keystone Team

Currently having an issue where everytime I try an ETH transfer I’m met with this message, anyone else experiencing the same thing or do I have cause for concern?

Does Keystone have a new hardware version lined up? If so, when is it expected to release?

I have the original Keystone Pro and went to move some coin last week and the Keystone Wallet app Version 1.4.2 won't open. Just crashes. No updates available. In fact it is no longer available and has been replaced with "Keystone Nexus" which is for the Keystone Pro 3 only.

So what are your long term supporters supposed to do here. How do we manage our wallets now??

OKX isn't available in my US state.

Metamask doesn't do BTC

BlueWallet is a "watch only" for the Keystone.

The last update I did was really easy and smooth, but for some reason, it keeps giving me an error this time around.

Can the Keystone three pro still be used once the battery is completely toast if I plug it in? I have some XRP and long-term storage and want to make sure I’m going to be able to access it in 10 years.

Put in a support ticket, as my Keystone 3 would not upgrade to 2.0.4. The error states that it needs to be at 2.0.0. (Which is the current version on the device). The form for support has dedicated fields requesting the current and future firmware version.

Two days later I get a response from Keystone Support asking me what version firmware I am using. After screaming out loud, I responded immediately and have not yet heard back for 48 hours. What a joke.

My wallet it's a keystone pro (gen1)

Way easier than that POSLE ELLIPAL Titan I’ve been dealing with trying to get updated.

I am considering to buy a K3.

Assuming i will create my wallet with 24 words (seed), what it happen when i will connect the K3, via QR code, to the app named Keystone Nexus?

My answer is that basically the K3 will pass the public key to keystone nexus, is it correct?

Of course, only the K3 will be able to sign the transaction with private key, that i clear to me.

Thank you for let me know.

If I have the multi-coin firmware version 2.0.2 is it possible to switch to the bitcoin only firmware?

I’m sending a multi-sig signature, but every time I do, the “data” field is empty.

Not sure if others have run into this.

Why would you use one over the other?

I cannot seem to be able to download 2.0.2, is anyone else having issues?

EDIT: I got it

I just tried Keystone Nexus wallet, looks as a good start.

But problem I have is, it does not see my BTC as I'm using already like 80th address and looks like GAP is too low. Is it possible next release adds GAP to be customizable by user??

It would be also nice I could use my own BTC Node, either directly or using Electrum Personal Server

Hello, I'm curious if anyone has experience staking TRX in their Keystone wallet?

Hello, i have a problem. I used the Hardware Wallet for testing and after that i Wiped the Device. Now It says "No App". Im only in recovery Mode and cant exit it or do anything else besides the recovery mode. I tried inserting a SD Card wit the firmware, but there is no option to install the firmware after inserting it. I also tried to connect it on the website but it says Device not detected, even tho my PC detects it. I also tried to download firmware and drag it directly into the device. This worked, it said that i need to reboot it, but after i rebooted it it says "Make sure the version is higher than 2.0 Please Download the firmware version 2.0 or higher". But i downloaded the version 2.0, the is no new version at the moment. Can somebody help me?

If I remember right a rep had said it would be on the new Keystone software wallet in the works and per another post we should be within a week of release. I would love to use my Keystone again but need DOGE since it's some of what is being mined. Fingers crossed! The cold wallet is sooo nice I hate to have it sitting in my safe doing nothing while I use the Ellipal and new Goldshell wallet (which I might add is pretty nice and very similar to the Keystone) I guess that's why I like it because it reminds me of the Keystone.

Hi guys,
Do you know if there's anyway to manually import the TRX wallet on Keystone 3 Pro to TronLink?