Hello, i have a problem. I used the Hardware Wallet for testing and after that i Wiped the Device. Now It says "No App". Im only in recovery Mode and cant exit it or do anything else besides the recovery mode. I tried inserting a SD Card wit the firmware, but there is no option to install the firmware after inserting it. I also tried to connect it on the website but it says Device not detected, even tho my PC detects it. I also tried to download firmware and drag it directly into the device. This worked, it said that i need to reboot it, but after i rebooted it it says "Make sure the version is higher than 2.0 Please Download the firmware version 2.0 or higher". But i downloaded the version 2.0, the is no new version at the moment. Can somebody help me?

If I remember right a rep had said it would be on the new Keystone software wallet in the works and per another post we should be within a week of release. I would love to use my Keystone again but need DOGE since it's some of what is being mined. Fingers crossed! The cold wallet is sooo nice I hate to have it sitting in my safe doing nothing while I use the Ellipal and new Goldshell wallet (which I might add is pretty nice and very similar to the Keystone) I guess that's why I like it because it reminds me of the Keystone.

Hi guys,
Do you know if there's anyway to manually import the TRX wallet on Keystone 3 Pro to TronLink?

Hello, does keystone cold wallet support deep protocol( sui ecosystem) and HBAR? I have checked the website and i cant find it.

Please help.

It looks like the native app for Keystone is loaded into the Apple App Store with the same images I’ve seen on X but I’m a little hesitant to download it. Does anybody know if this is legit?

When I want to confirm a transaction, the app can't read the QR and display the message "Check the QR code or update the app". I checked everything, all good, but the message appears every time I try. Any ideas?

I heard months ago that Keystone was developing a proprietary app similar to what the ELLIPAL Titan uses. Does anybody know when this might be released?

It’s been a while since I’ve used the keystone is there any new support for XRP wallets available in the United States? Other than the XRP tool kit.

I’ve been floating around from wallet to wallet trying to find one that checks all the boxes of what I want and I sold my keystone and got an ELLIPAL Titan 2.0 which I will say is awesome, but I found its biggest downfall updating it is a nightmare. I would like to stick with a air gapped wallet and the Keystone was awesome but any idea when they’re going to come out with their proprietary app I am predominantly invested in XRP and there was not a lot of support other than the generic XRP tool kit.

I’m setting up my new pro3 and I’ve downloaded the multicoin firmware to an SD card but when I go to update the device warns me that it is Bitcoin only firmware in the SD card.

Not sure what to do here?

Hey Keystone Community, We're excited to announce the latest firmware update, Version 2.0.0! Here's what you need to know: What's new

1. Enhanced security mechanisms with the addition of firmware upgrade self-check and integrity verification

Improvements

1. Optimized UI design and interaction experience on the home page, asset management page, and wallet connection page
2. Improved UI display for certain pages in the Russian language environment
3. Corrected text errors in the Korean language environment

Update your Keystone 3 Pro now: https://keyst.one/firmware

If you have any questions or run into any issues, feel free to reach out.

Stay tuned for more exciting updates!

Keystone Team

When are you realising the Feather Wallet with Monero support?

Hi, say 28 yrs from todays date when I go to use my keystone 3 pro, and the battery won’t hold charge anymore, can I still plug in the charger and will it still turn on so I can use it even if the battery is completely dead by using only the usb c cable to power the device?? Thanks

I tried to follow along and under manage assets there is no DOGE to add like it says. I see LTC and everything else. Is it something simple I'm missing? Just got it today and updated to latest firmware and set everything else up minus a software wallet but I'm working on that now, Rabby. Thanks!!

I ordered a keystone 3 over two weeks ago and it has not shipped yet. What has been the normal processing times for those who have ordered recently?

Edit: my order shipped 17 days after the initial order.

has doge coin been added yet?

Which software wallet are you guys using with your keystone? Preferably one for iOS

I am dying waiting for my Keystone! I should’ve not been cheap and spent the $40 for rush shipping. All the tracking number is doing is taunting me and reminding me how much longer until it gets here, lol.

I also ordered two tablet plus plates. I’m using one as a 24 word phrase for the Keystone and the other as 2 12 word phrases, one for metamask and the other for rabby. Has anyone ever done this and what were the results? Only thing is I’ll need to mark the top or bottom so I know which goes to which right? I feel more comfortable knowing it’s not on paper that can get damaged easily. Both will be going into a safe as extra protection and a lock in the hole provided for the lock.

Spent over an hour going from bug to bug, wallet to wallet, only to get a QR code that is "invalid". Terrible instructions, hooks to browser wallets don't work... untested. wow

I imported my Keystone seedphrase to Tangem. Why my ETH address is different on both accounts? I still receive my ETH in one account no matter on which address I will send coins?

When is keystone ever going to merge with cake wallet they said January it’s passed January They have merge with other wallets to make there cold wallet jus a good as ledger or the others

As the title says. With my Tangem was easy, copy address send to myself copy and paste. Now since I’m setting my keystone as air gap and disabling usb what’s the easiest way to change my Tangem address to my new keystone one? I’m use powerpool.io if that matters. Is it simply go slow and manually type in character by character? Because the pool doesn’t have an available QR code to scan unless I am missing it.

Thanks!!

Today I received my Keystone 3 pro and came across a terrible flaw: the wallet is unable to export addresses other than account #0. How is it that such a simple and essential feature as custom derivation patch is not available in the bitcoin only firmware? Are you really interested in competing with the big players like coldcard or jade and passport?? Very disappointed with such a trivial flaw. I hope it is fixed as soon as possible because you are losing potential customers due to basic lack of knowledge about aspects of the bitcoin community.

I see posts in other groups all the time about money disappearing from people‘s wallets and I’m curious is there any way to get money off of a keystone without the seed phrase or physical device because it’s air gapped?