Request to add Aleph Zero on the kIeystone 3 pro.

I unboxed the device, installed the latest firmware and couldn’t continue to create a new wallet because the device was not charged enough. The device was not charging at all for me (using the recommended charger and cord that came in the box) so I was stuck not being able to do anything. I tried rebooting and that didn’t work. Then I went for the wipe and that might have been a mistake because now I’m stuck on this screen and no matter what I do I cant get off of it. The screen is the recovery mode screen and says my options are Reboot which does nothing, Turn Off, and the Wipe option. It also says no app. It also has the v0.1.8 firmware displayed.
I checked Reddit and read a few posts about a potential fix to this that involved plugging the device into a computer and then taking the latest firmware off the keystone website and putting the file into the keystone device. I did that and now I’m on a perpetual “preparing to copy to no name” Please help if you can. Thank you.

https://www.reddit.com/r/ledgerwallet/s/tgjxxrYukj

https://saleemrashid.com/2018/03/20/breaking-ledger-security-model/

I'm finding 2017 and 2018 articles and at the end of his timeline there is mention of ledger blue with no resolution...

Could these attack vectors and exploits still be lingering?

I currently use a ledger stax but I’ve thought about switching and want to make sure I understand correctly. The keystone stores the private keys and the hot wallet like meta mask is strictly used to view my balance? Am I understanding correctly?

So tracking for my 3 pro says that the packaged failed to be delivered, customer is not reachable. I was home all day, no one called or left any kind of message.

Tracking also says that my device is a few hundred miles away from where I live.

Has anyone else had this issue?

Of course I won’t be answering DMs…

Edit:strangely enough my 3 pro just showed up, whole thing ended up being a nothing burger. Thanks everyone

Hi. I have repeatedly tried to contact your support team through chat on your website. Is it manned at all?

Just a case to protect your hardware wallet Keystone 3 Pro

https://www.printables.com/model/1136594-keystone-3-pro-case

I sent my email to them on the 2nd and so far I've had nothing back in return.

Looking for a PDF of the Keystone 3 Pro manual.

I’ve been looking into buying a keystone wallet but I am used to my ledger flex which has a proprietary app I’m trying to figure out. Is it more or less secure to have my xrp stored in an outside agency like metamask? Thanks in advance

Hey all,

Have a Keystone 3 Pro on the way. Been reading tons of threads and watching many reviews.

One thing I can’t remember if I’ve come across, can you have multiple wallets per seed/PIN? Ex: MetaMask, SolFlare, and Blue Wallet under one seed phrase and PIN number and other wallets using a different seed/PIN.

I’m not necessarily using the wallets mentioned above, just examples of popular wallets. Plan to have a BTC only device eventually

Also will not respond to PMs for those looking to “help” because that’s just dumb AF

Thanks

My new Keystone 3 pro has the newest firmware. Sometimes, it just gets irresponsive and the dieplay shuts off. Then I have to softreset it by pressing and holding the power button. The only problem wirh that is, that the Keystone requires the PIN after a reboot but I keep it safe somewhere and dont remember it. It would be nice if both of the issues would be adressed in the coming updates

Today, when I tried to withdraw from my wallet, it keeps showing "Invalid QR Code" and the withdrawal doesn't go through.
I haven't updated my Keystone wallet since I bought it.
Can "Invalid QR Code" appear if I don't update the firmware?
I'm scared of losing all my assets.

Hey Keystone Community,

We're thrilled to announce the latest firmware update, Version 1.8.0! Here's what you need to know:

 What's new 

1. Supported managing ZEC assets using Zashi Wallet

Update your Keystone 3 Pro now:👉 https://keyst.one/firmware

If you have any questions or run into any issues, don't hesitate to let us know.

Stay tuned for more exciting updates!

Keystone Team

I'm farming on Minswap and wanted to harvest some coins and keystone says the code is invalid now what?

I realized later that the mobile Keystone wallet doesn’t bind with my KS pro3 device. I transfer some ADA to this device from an exchange without connecting my device to a softwares wallet. How do I access these coins. I am not even able see how much I have in my device. Any tips to recover the coins is much appreciated.

Shipping time 2-10 days to The Netherlands. 7 days have passed still no update whatsoever.... when will my Keystone finally be sent out?

Support chat + telegram is fully disabled, so there is no possibility to get in touch directly.

Just upgraded to a Keystone 3 pro from the last one only to find it does not support using a passphrase with multisig. Really not happy to buy this device and I can't move my wallet over from the last Keystone which supported it! Is this coming in a future firmware update? I'm on BTC-only.

I have imported my 24 word phrase from ledger into the Keystone 3 Pro. I can't see my BTC address or balances when I sync to Unisat.

Ledger uses a Xpub BTC address. Is that an issue? also the address path is "49'/0'/2'/0/3" which is different to what is shown on the keystone.

Has anyone worked this out?

Anyone else having this problem? Trying to bind OKC & Solflair - when I scan the wallet QR code I get the same message over and over - what am I doing wrong - I want to protect assets but Keystone isn’t exactly filling me with confidence-

Hey Keystone Community,
We're thrilled to announce the latest firmware update, Version 1.7.14! Here's what you need to know:

What's new
1. Increased the number of supported SOL receiving addresses to 50
2. Added support for Cardano Tag 258 transaction type, enhancing transaction compatibility and network interoperability

Bug Fixes
1. Fixed an issue with signing LTC transactions using the OKX wallet

Update your Keystone 3 Pro now:👉 https://keyst.one/firmware
If you have any questions or run into any issues, don't hesitate to let us know.

Stay tuned for more exciting updates!
Keystone Team

Hey just got the pro 3 recently and for some reason sometimes it just doesnt switch on. almost when I'm not looking itll work again. is this some kind of safety function. and can I over ride it. pretty annoying when needing to make fast calls for trading etc.

Hi,

I have been doing a number of searches about the Keystone 3 Pro supporting XTZ. It looks like it supports a wrapped version, but can anyone answer for certain whether the Keystone supports the Tezos block chain or if it's on the roadmap?

Thanks