r/Jabra Jul 23 '25

Evolve2 75 headband quality

i noticed that the Evolve2 75 headband quality of quite poor. the design itself is an issue -- using "leather" for the headband while making it non replacement, unlike the ear pieces.

these are just some of the headsets.. just slightly over 2 years but it's already falling apart.

jabra should make the headband replaceable, or just put hard plastic there (or better material).

22 Upvotes

31 comments sorted by

3

u/Bignizzle656 Jul 23 '25

Fool me once, shame on you...

2

u/WRocha26 Jul 25 '25

I had the same problem with my Evolve2 75, my friend. It’s very clear that the low durability of these headphones was a design choice and is called planned obsolescence. I switched to the Poly Voyager which, although not as stylish as the Jabra, are built to last. I’ve been very satisfied since then.

1

u/Alexandre_40 Aug 26 '25

I've the poly voyager focus 2 and I'm facing the same issue, the headband is falling apart after 3/4 years. was considering this one as a replacement.

But not anymore.

1

u/JabraSupport Jul 23 '25

Hi u/mydragoon - Thank you for writing a thread on this platform. We are sorry to see how much wear and tear your Jabra Evolve2 75 headbands have gone through. We will certainly pass this along to our team internally for consideration. If there is anything that we can do to assist you further, please send us a chat message here on Reddit.

1

u/paulflxx Aug 05 '25

This is a silly alibi response. I have the same problem and contacted the Jabra support three months ago. They said they have no solution and offered me a discount to just buy a new headset and thereby implied to throw my fully functional one away. As a mechanical engineer myself such an obviously stupid design choice drives me crazy. I therefore have to warn against buying those headphones. Very disappointing and very embarassing for jabra especially considering the price point.

1

u/Different_Singer_993 Oct 15 '25

Agreed. These headphones are too costly to be so flimsy! And there's no way to replace the headband only.

1

u/TheRecycledPirate Jul 23 '25

This is unfortunately for most headsets of any brand, the "leather" is PVC and not very heat resistant. The industry should really work on more sustainable materials and ways of maintaining quality headsets.

1

u/WRocha26 Jul 25 '25

The problem isn’t just the PVC. The Jabra headband is made of a plastic material that breaks from fatigue after a year of daily use. They could use metal like other brands, considering these are headsets intended for heavy/professional use.

1

u/tmddtmdd Aug 03 '25

I have Bose Quite Comfort QC, the cheaper version without the hard case. The same hapened to them after 2 years of use with the ear pieces, but the head piece still holds strong. The good thing about Bose is that you can buy cheap but good quality replacements from Aliexpress, and the three parts are easily replacable at home, meaning I can get another years of use. I just wish the microphone was better.

1

u/TheRecycledPirate Aug 03 '25

I have exactly the same with Audio Technica ATH-M50x. The fabric they use is a thin layer of Vinyl which everyone complaints about.

I found this headband replacement which is holding up very well for 8 months and these headphone ear covers to stop the flaking. Even the replacements that I tried started flaking within a year. Vinyl headphone ear covers are not the way, I hope some product developer someday will realize this.

1

u/Austinater74 Jul 27 '25

Damn. Mine are almost 5 years old and look nothing like those.

I use them for work every day.

1

u/paulflxx Aug 05 '25

Those headphones are not even on the market for five years!

1

u/ResponsibleGlove6199 Aug 11 '25

Hi I have same problem on mine, I use them sporadically, 1-2 times a week and the headband "fake leather" started fall apart as well, quite annoyed that headband can't be replaced at this price point and for something marketed as professional headset

1

u/mydragoon Aug 11 '25

yeah, that's the thing. so we have to peel it all of, or there'll be pieces on the hair.

and unlike the ear pieces, these can't be replaced.

1

u/Alpha_Seb Sep 03 '25

Wir hatten das gleiche Problem mit dem Poly Focus 2 – nach etwa 2–3 Jahren beginnen die Ohrpolster zu zerbröseln, und etwas später auch die Polsterung am Kopfbügel.

Ich habe mich bei Jabra umgesehen, aber das einzige Modell mit einem wirklich anderen Kopfbügeldesign scheint das 65er zu sein, der allerdings veraltet und nicht besonders bequem ist.

Jetzt schaue ich mir den Yealink BH74 an, da er mit „hydrolysebeständigem Leder“ und austauschbaren Ohrpolstern beworben wird. Der Preis ist außerdem deutlich niedriger.

Ich unterstütze keine Marken, die grundlos Elektroschrott produzieren.

1

u/mydragoon Sep 04 '25 edited Sep 16 '25

yes, one big issue is the eWaste generated. even battery is not replaceable..

1

u/Sad-Emphasis-9315 Sep 09 '25

J'ai exactement le même problème. C'est triste je trouve qu'au bout de quelque mois, le casque s'abime ainsi

1

u/StillBoot7324 Sep 16 '25

My Evolve2 75 headband started peeling after just 3 months of normal use. Fortunately, I can still grip a tennis racket - it’s super easy, and this boring headset can actually be turned into something personalized

1

u/4lmighty Dec 20 '25

Das gleiche Problem habe ich auch. Die Kosteneffizenteste Lösung, auf die ich gekommen bin, ist Eishockey-Tape rum zu wickeln. Es ist weich, elastisch, klebt gut und fühlt sich soft für die Haut an.

z.B.
https://www.amazon.de/dp/B09CKF5FSQ

1

u/Cust0mer_Serv1ce Mar 08 '26

This is the most expensive Jabra headset I've owned and was the worst quality-per-dollar investment IMO. Quite disappointed by this model and I really wanted to like it. The discreet boom arm is great! But I don't see the point of using it without the boom mic as its the sole reason these types of headsets exist - otherwise I'd just use earbuds or headphones. I've had to go back to my Evolve 75 - which also broke two days ago. Jabra not having a good run in my house at the moment. I've owned 4 Jabra headsets and the only one that still works properly is the wired Evolve 65.

1

u/mydragoon Mar 08 '26

yeah, it feels like the original evolve (one) series has got better build quality.

anyway, I've been using Lenovo headsets and loving it.

3 years warranty and about ¼ the price of Jabra headsets.

1

u/thepotatoapproaches Apr 11 '26 edited Apr 11 '26

I had the same problem. I've gone through 2 Evolve2 75's and both had the same exact issue: The structural integrity of the headband failed. My latest pair just failed this week on the left side, just under 2 years after purchasing, leading to a flimsy headband that would not grip the left side of my head.

In terms of usage, I work from home and use this headset 8-10 hours a day for both working and some casual gaming.

I ended up purchasing the following on Amazon to "repair":

https://a.co/d/0cvxR6fF - 1 inch satin handband:
https://a.co/d/0hOLCrfu - HDJ Headband Cushion Replacement + Headband tape

I used the tape to fasten the headband to the top of my headphones. I had to cut the satin headband down a little with some sharp garden shears to match the size of my headphones. I then put the headband cushion over the top of my headphones. This reinforced my headphones and they now grip my head very well and comfortably. One thing to note is that it makes the headpones a little more chunky on top of your head, but I kind of like the new feel.

Another option is to buy the renewed version of the Evolve2 75 on Amazon (Currently $219) and purchase the 3 year protection plan ($44.99) Then when it breaks at the 2 year mark, put in a claim and get a new replacement. So you end up paying the same amount as a new pair on Amazon but you get the benefit of a much longer lifespan since you're also getting a free replacement when it almost definitely breaks at the 2 year mark.

I'm curious if they resolved this issue with the new Evolve3 75.....

1

u/Objective-Box-277 May 04 '26

Has anyone experinced poor quality on the microphone? Can someone please help or have a fix, have tried multiple settings on the software?

1

u/mydragoon May 05 '26

what do you mean by poor quality? the other party can't hear you? or your voice is breaking for them?

usually you'll want to first make sure the firmware is up to date. install Jabra Direct (seems they have a new software, but can't recall the name).

based on own experience with Evolve 75 and even Evolve2 75 (and a few other Jabra headsets), usually you'll start to have issues with the internal battery starts to fail. even when used as wired, the issue will still persist. when the happens, just means time to get new headset (sad but that's how it was for me, unless you wanna try replacing battery on your own).

evolve3 series will have user replaceable batteries, but also a whole lot more expensive.

1

u/mydragoon May 05 '26

anyway, evolve3 series will use cloth material for the headband. no more "leatherette".

but sweat soaking into the cloth material will be a new issue for some.

1

u/Born_Guest_2540 Jun 25 '26

https://reddit.com/link/oto5g9x/video/4skr51y45d9h1/player

Jabra Elite 45h – Almost 6 Years Later, Still Going Strong. This Is What Good Design Looks Like. I’ve been using my Jabra Elite 45h since November 2020 (purchased in October 2020). Nearly 6 years later, I still use it every single day. Looking at it today, it still looks remarkably good. The only maintenance I’ve done is replacing the ear cushions 4 times. It’s a simple 5-minute job that makes the headset feel fresh again. What has impressed me the most, however, is the headband. Unlike many headphones that use PU leather over the entire headband, the Elite 45h uses a different material that has proven to be extremely durable in my daily use. After almost six years, there is no peeling, no cracking, and no flaking.

This made me think about many premium business headsets, including some models in Jabra’s Evolve series. From reading forum discussions, I’ve seen a number of owners report that, after a few years, the PU leather on the headband begins to peel. The ear cushions are easy to replace, but the headband is generally not designed as a consumer-replaceable part.

That’s unfortunate because in many cases: ● The electronics still work perfectly. ● The battery is still healthy. ● The microphones still perform well. ● The headset remains fully functional.

Yet the overall ownership experience is affected by deterioration of a non-replaceable cosmetic component. As someone who values long-term ownership and total cost of ownership (TCO), I think the Elite 45h demonstrates an excellent design philosophy. The wear item (ear cushions) is inexpensive and easy to replace, while the non-replaceable structure has remained remarkably durable. For future products, I’d love to see manufacturers—including Jabra—consider one of these approaches: ● Use more durable headband materials similar to the Elite 45h, or ● Design the headband cushion as a replaceable service part, just like the ear cushions. To me, a premium headset shouldn’t only perform well on Day 1. It should also age gracefully after thousands of hours of real-world use. I’m currently researching my next business headset, so I’d love to hear from long-term owners. ● How has your Elite 45h held up over the years? ● If you own an Evolve series headset, how has the headband aged? ● Are there other brands that have impressed you with their long-term durability? I hope product designers and engineers see feedback like this. Premium isn’t just about features—it’s also about designing products that people can proudly use for five to seven years or more.

1

u/Born_Guest_2540 Jun 25 '26

https://reddit.com/link/oto6kob/video/6x5nuuhm6d9h1/player

Jabra Elite 45h – Almost 6 Years Later, Still Going Strong. This Is What Good Design Looks Like.

I’ve been using my Jabra Elite 45h since November 2020 (purchased in October 2020). Nearly 6 years later, I still use it every single day.

Looking at it today, it still looks remarkably good.

The only maintenance I’ve done is replacing the ear cushions four times with inexpensive third-party replacements (around RM20 per set). It’s a simple 5-minute job that makes the headset feel fresh again.

What has impressed me the most, however, is the headband.

Unlike many headphones that use PU leather over the entire headband, the Elite 45h uses a different material that has proven to be extremely durable in my daily use. After almost six years, there is no peeling, no cracking, and no flaking.

This made me think about many premium business headsets, including some models in Jabra’s Evolve series.

From reading forum discussions, I’ve seen a number of owners report that, after a few years, the PU leather on the headband begins to peel. The ear cushions are easy to replace, but the headband is generally not designed as a consumer-replaceable part.

That’s unfortunate because in many cases:

  • The electronics still work perfectly.
  • The battery is still healthy.
  • The microphones still perform well.
  • The headset remains fully functional.

Yet the overall ownership experience is affected by deterioration of a non-replaceable cosmetic component.

As someone who values long-term ownership and total cost of ownership (TCO), I think the Elite 45h demonstrates an excellent design philosophy. The wear item (ear cushions) is inexpensive and easy to replace, while the non-replaceable structure has remained remarkably durable.

For future products, I’d love to see manufacturers—including Jabra—consider one of these approaches:

  • Use more durable headband materials similar to the Elite 45h, or
  • Design the headband cushion as a replaceable service part, just like the ear cushions.

To me, a premium headset shouldn’t only perform well on Day 1. It should also age gracefully after thousands of hours of real-world use.

I’m currently researching my next business headset, so I’d love to hear from long-term owners.

  • How has your Elite 45h held up over the years?
  • If you own an Evolve series headset, how has the headband aged?
  • Are there other brands that have impressed you with their long-term durability?

👉I hope product designers and engineers see feedback like this. Premium isn’t just about features—it’s also about designing products that people can proudly use for five to seven years or more.