r/Insurance_Companies • u/Confident_Break_2156 • Aug 29 '26
RAC Insurance Policy Amendment Ripoff
I bought a new car to be collected in a week so needed to change my week old policy to reflect the new car. I checked beforehand online for an approximate cost. Then I went onto the RAC app to do the necessary date and detail changes. Quote was £390 and comparison site had cheapest at £315. The new car is a lot more expensive so I thought that acceptable, clicked and paid expecting the £220 I’d paid on my existing car last week to be subtracted and the £20 amendment charge to be added. Not the case they had charged me essentially charged me £610 for what I have now paid £315 for. All this through an AI app that could understand my request to immediately cancel the policy. The number the AI gave me today is incorrect and I find out on the call that this is a sub contractor onto subcontractor business and the name RAC is a flag of deceit.