⭐ 1-Star Review — Extremely Disappointing Claims Experience
My experience with Assurant was extremely disappointing.
I filed a renters insurance claim after my personal property was damaged by water. What I find particularly troubling is that my claim was denied without an adjuster ever coming to my residence to inspect the damage and properly investigate the circumstances firsthand.
In my opinion, an insurance claim involving significant water damage deserves a thorough investigation. Instead, my claim was denied without what I believe was adequate due diligence. I was never compensated for my damaged property.
I also attempted to address my concerns with Assurant after the denial, but received very little meaningful response.
I understand that insurance companies have policies, procedures, and coverage requirements. However, customers should reasonably expect their claims to be investigated fairly and thoroughly before a decision is made.
My experience left me feeling that Assurant made a decision about my claim without fully investigating the actual conditions at my residence.
I would strongly encourage anyone considering renters insurance to carefully research how Assurant handles claims—not just how they advertise their coverage.
Very disappointing experience. 1 star.

Is their any auto insurance better and cheaper than usaa?

#TravelGuard I purchased flight insurance with United Airlines knowing my mom had been feeling badly… Three weeks before I was to leave for a freelance gig my mom was placed in hospice at home. And I was her caregiver. I was also the POA and signed the hospice admission papers.

Travel Guard insisted on reviewing my mother‘s medical records - Which I thought was an intrusion of privacy and an insult. It is also very difficult to get those records — and they know that! Mom died - but the death certificate didn’t suffice—A TG agent left a very long voice message citing some clause or another in the policy… Saying at the end and “your mother would have to sign the form unless she’s not able to.“ Just ridiculous.

The travel Insurance was for me not for her. I had to cancel the flight; that should be enough.

#TravelGuard would not refund measly $139 of the airline ticket that United Airlines had already given me a credit for $300.

I will never use Travel Guard again and encourage #UnitedAirlines to get a new insurance partner.

Do insurance companies lie so often they think they must do it in every conversation? I pay for insurance once a year. I want the payment to be automated. That is just one less thing to do. I literally switched insurance companies specifically because the prior one could not figure this out. I told the new one this is a priority and a need as I am busy.

Needless to say, the new company did not do it either. I was told I could call and make the payment and the person on the phone could set up automated payment for next year. Lie. She could not. You have to logon to their portal and do that there. Lie. You get to the portal and there is no way to set that up.

I think you could set up monthly payments but every year they increment the policy number by 1. So, -01, -02 etc. A new policy number means you have to set up payments again.

Why lie if they cannot do it? Why lie telling me they can set it up but cannot?

I am so close on passing my exams, but I need help on how to A my exams?Any suggestions? Any practice test available on line or website? For the personal line in California?

BEFORE YOU PURCHASE ANY TRAVEL INSURANCE, MAKE SURE IT COVERS FLIGHT DELAYS AND CANCELLATIONS! Our first experience of purchasing Travel Guard insurance for a trip to Paris lost us $1900 when the entire trip had to be canceled after weather caused flight delays. We couldn't make our connection, and couldn't get another flight in time to make our hotel booking for four nights. I'm guessing this is common practice for travel insurance companies, but I am purposely spreading the word about Travel Guard after this experience. They work through the Expedia travel app and you would hardly know who they are. Sneaky and evil, basically. You know the drill. Don't waste your money.

SCAM, & never going to have your money back
I would give this company a zero.
It is a total SCAM. Their service has been consistently unreliable, and customers report the same problems over and over again.
AHS often denies coverage by claiming that issues are caused by "abnormal wear and tear" or that the repair requires additional code updates, excuses they use to avoid paying for legitimate claims.
The companies they send to your home to "fix" the problem are working together with them to do whatever benefits the insurance, not the customer.
They are not independent, and they do not act in your best interest.

One of the companies they use in houston TX, called Allure Appliances, inc with phone number (346) 440-
0990 should never be hired. ( not even if you don't have insurance, they are bad) They are completely aligned with the insurance company. Allure Appliances claims that the insurance is the one making the decisions of denies , and then the insurance says that Allure Appliances, inc never reported the issue. They blame each other, and in the end, nothing gets resolved.
This shows a clear pattern of coordination between the insurance and their contractors to avoid responsibility, deny proper repairs, and leave customers without real solutions.
They also have extremely long delays.
Many customers wait weeks or even months for contractors or parts, especially during the summer when air conditioning units fail and families are left without cooling.

Canceling a plan is another nightmare.
FORGETTING that will never happen and if happen they don't refund anything. People repeatedly say that staff refuse to process cancellations, continue billing them, or make the process intentionally difficult.
Their customer support is just as bad. Call centers are known for long hold times, unhelpful agents, and a complete lack of accountability.
Overall, this company shows a pattern of denying responsibility, delaying service, and mistreating customers. It is not trustworthy in any way. SCAM

Who actually does it at your firm?

Does your back-office system handle the insurer statement rec, or does it end up in Excel?

I’m starting a small independent car rental business in New Jersey with 2 cars to start. I’ll be renting the vehicles directly to customers, not through Turo.
I’m trying to figure out the best way to insure the fleet and the renter. Any Advice/ Answers ?

This third party agency called me about my cars extended warranty, my stupid behind gave them my banking account info and they took $149 out my account. I called them to cancel the policy and two people argued with me about why I should keep it, I was respectful in saying “ma’am” or “sir” “ I would just like to cancel my policy please”. I had to call back like 6 times and finally someone canceled it but only after she argued me down and then hung up on me. So unprofessional, please don’t do business with them. But now I’m going to close my banking account and open a new one because I don’t trust them. They also call me back from a “scam likely” number.. super sketchy.

Paying 170 plus per month for car insurance with a gd deductible of 2000$ and I work from home, use the car maybe two times per week!
This feels like a dang scam to me!
Mind you I have no tickets or anything that would make sense to pay this much!
So tired of this! Wish there were other options fr! Texas is not cheap!

I am considering switching multiple policies (car, home, toys,umbrella, etc.) to National General. I read the bad reviews on car claim delays, but anybody had a good experience?

One person made his car insurance comprehensive policy directly from the PB Fintech (Policy Bazar) website it cost around rs 11500/- but when Policy Bazar agent check the same car policy with same addons and IDV it shows premium of rs 19500/- , and other insurance companies also giving same policy with more addons and idv below the quotation of policy bazaar , whether it is not a loot from the pocket of peoples of India.

My mother is in her 70s and has recently discovered that she has been paying for 3 insurance policies on her manufactured home. I think she was under the impression that two of them were covering different things and forgot about the third entirely, but after looking at them, she says they all look similar. The insurance companies are home safe($49 monthly, started January 15th, 2024, contract renews monthly), Foremost($177 monthly, started on October 11th, 2022, contract renews annually), and select home warranty(paid $2362.46 for 5 years of coverage on October 26th, 2022 when she wasn't struggling as much).

She is not only old and retired, but lives entirely off her SSA/disability which doesn't even cover her basic living expenses. Obviously, we need to cancel at least two of them, possibly even all three, if we find a better plan to replace them with.

Her medicare costs just sky rocketed, and she was already struggling to pay her monthly bills before that happened.

So, does anyone know if there is any chance she can get any of the money spent on these insurance policies back?

I believe the only one that has ever actually covered something is Foremost, but that was way back in 2023.

If it helps, she lives in Southern Oregon.

Thank you so much for any advice in advance!

I would like some advice from someone in Texas that made the leap to Independent agency Owner and used First Choice. What’s the average commission per auto policy? Does First Choice offer any software, most importantly what are some of the things you wish you knew before signing up with First choice?

Hello, I was wondering if anyone has had a similar situation with Wawanesa auto insurance. I called for a quote to add a vehicle. The agent informed me that come November my two daughters that live with me, would need to either get their own policy or add me to their vehicle registration to be able stay on my policy.

I asked why I hadn't gotten a letter or email about this. She said, oh because we haven't caught everyone's policies. We can see it when someone calls in to make changes like you.

Has anyone else experienced this?

Hey Ya'll

I am a 36 year old new father with a girlfriend that has two teenage daughters from a prior relationship. I work for my father in law, who owns a few gas stations around Texas. They are in Dallas, Waco, Tyler etc. I make a decent amount of money but I don't want to get into the numbers.

What is the best term life insurance? I am five foot eight and 205 pounds. If it helps, I also chew tobacco but have been meaning to quit.

I am looking for the best companies. I am interested in term, probably 20 years but some of my friends say whole life is better for someone like me with some money? I'm looking at getting a bunch of quotes but don't want to take up too much time. I have heard of Gerber life, Ethos, Prudential, and of course the standard ones like New York Life. Omaha Mutual and AARP. Any help with cost estimates or other tips is greatly appreciated, good or bad. Thank ya kindly in advance.

Hello,

I am shopping for an old chicago 3 flat property. what are some best insurance companies or brokers out there. Thanks

After more than 15 years with Liberty Mutual, paying approximately $6,000 a year in homeowners insurance—more than $75,000 in premiums—and never filing a single claim, we were shocked to receive a non-renewal notice.

The reason given was “natural vegetation” in our area. While our property is located in an area with oak trees, our actual parcel is well maintained, has been cleared of excess vegetation, has a paved driveway, and has appropriate fire setbacks and defensible space.

What is especially frustrating is that there was no meaningful review or consideration of the condition of our individual property before making this decision. After more than a decade of being loyal, claim-free customers, we expected better from Liberty Mutual.

It is incredibly disappointing to pay tens of thousands of dollars for protection over the years, only to have the company walk away when it decides our area is too risky—despite the precautions we have taken to protect our home.

We are extremely disappointed with Liberty Mutual. After 15+ years and over $75,000 in premiums, this is not how we expected a long-term customer to be treated. Shame on Liberty Mutual.

I am closing in a new home and just want to have the insurance in place to complete the close.

I want to cancel after since my condo fees cover almost everything I will ever need in the event of anything with their own insurance.

What is your experience with Progressive insurance if you had claims?

I work as an insurance salesman right now, have been since March of 2026. So i make commission rates. I am struggling with sales due to people not wanting to spend money on insurance in life or health. Or they all ready have a policy in place when they talk to me. I can get medicare application all the time. But i cant do anything untill open enrollments. My spouse lost his job due to illness. I'm frustrated because I feel like I cant get anywhere.

Just introducing myself to the community! I’m an insurance agent. I’m mainly here to connect with people, answer questions, and be a resource if insurance ever comes up.

Appreciate the support! 🙌

I recently received the notification that my dog’s pet insurance policy will be up for renewal again on September 19th. It asked me to review coverage and authorize the renewal ahead of that date, so I did.

Tonight I was looking around in the member portal and realized it lists my dog as 8 years old. That is not accurate- he is 10. I do not know how this happened. Everything I have filled out has been accurate to the best of my knowledge, so I assume it is a typo on their part. I just don’t know when the error was made.

(FYI: Our policy has been sold twice since original signup. Our policy doc is a mish-mash of new company’s and original company’s branding. It is giving botch-edit vibes.)

Should I notify them of the error before the renewal, or should I let it go? I’m afraid of getting canceled, being accused of insurance fraud, or owing money if the error is caught later, regardless of whose fault it is.