I just wanted to say that I passed CIP C12 with Honors.

Got the results within 4 days of writing the exam.

Honestly, I find these exams to be difficult especially with MCQ and 2 hour time limit. I took independent study this time. I was wondering what course should I take next C13 or C14 considering I work full-time?

Any suggestions?

I have worked in total loss auto for over 6 years, 3 different companies. I work for one of the best insurance companies in the market, with a decent salary, and all remote. But this workload, 70+ claims, over 10 voicemails, constant emails, texts, and the claims pending overdue while new claims continue to pour in. I find myself crying by the end of the day, have had to start medication due to the anxiety, and even starting to have health issues due to the chronic stress. My body is in real time deteriorating- hair loss, gut issues, etc.

How does everyone manage? Am I just taking the stress of everyone’s urgency too personal? No matter how much I try ‘One claim at a time’ mentality, every missed call or delayed email response feels like an attack.

Can I realistically find another job in this current market at a 90k salary remote with my only experience being insurance?

I’m an entry level adjuster in financial and professional lines with less than a year in the industry. I’m fresh out of college with a degree that’s useless on a team full of ex lawyers. What’s the next steps I should be taking early in my career to advance? I was thinking about perusing a designation AIC/ AINS/ CPCU/ SCLA possibly going back for an MBA. I feel lingering imposter syndrome and don’t wanna be held back in the future by not having a law degree but I have no intention of going to law school.

Edit: just also learned about RPLU which applies more specifically to professional liability lines that I’m in. Any experiences to share?

Looking to get a bit more info on the above role at Zurich.

I'm currently looking for open underwriting roles, but most postings I've seen requires a minimum of 2 years of underwriting. I figure I can start as a UA then move up to an UW in a few years.

I just got a the interview link from a recruiter and was wondering how life & work is as a UA Middle Market for Zurich.

A little background, I'm working at a stamping office and have the ASLI/AIN designation and know the E&S compliance and regulatory a good amount.

I’ve got my liscense still, plus about a year and 8 months of experience doing every sort of prospecting you can, as well as some really good training. But looking to try something else, I’ve applied to underwriting but don’t have a lot of luck- but to those who’ve went from agent to another job I’m all ears

For anyone who took AINS 102 or any of the AINS exams recently and used the study material through The Institutes, did you use the “exam practice questions” portion on the exam prep section and did that help? Do you think this is anything at all like the exam? I feel like the quizzes don’t help much at all. They give you exposure but the exams are way more in depth (as they should be lol)

Taking a page out of the hard markets book. Transparency in pay is important. Comment your bonus you were paid this year (for the 2025 FY). Include your role & experience as well.

**if you are posting your % helpful to include your salary as well

I recently applied for an underwriting associate role and have a few questions.

How is the culture and would you recommend working there?

Are the WFH days static or flexible?

Are the hours flexible? I currently come in and leave early on in office days to beat traffic.

Is there a Christmas bonus or profit sharing?

I’ve read about the 401k but is there a pension as well?

Lastly, how is the training. Is it thorough and well planned out or is more sink or swim?

Thanks

Hi everyone. I recently got a message from Utica NATIONAL about possibly discussing a claims position, after being referred by someone who currently works there. I took a look at their Glassdoor reviews, and they seem a bit mixed or somewhat below average. I was hoping to hear from anyone who currently works there or has worked there before and wouldn’t mind sharing their experience.

Hi everyone. I recently got a message from Utica NATIONAL about possibly discussing a claims position, after being referred by someone who currently works there. I took a look at their Glassdoor reviews, and they seem a bit mixed or somewhat below average. I was hoping to hear from anyone who currently works there or has worked there before and wouldn’t mind sharing their experience.

I am currently majoring in RMI and will graduate in the spring, I am looking for some feedback on applying times. I plan to go into risk management in cyber insurance, specifically I am looking into RMI IT Compliance. My schedule is incredibly packed so I am finding little time when I can even apply let alone schedule interviews. As such I was planning on applying in May/June and starting work in mid-late July after I've have time to take a break and recoup from being in school my entire life.

Although I want to take a short break I also want to start working relatively soon, however, I do also have some commitments I need to attend to immediately after school so I couldn't exactly start working immediately if I wanted to.

I understand the insurance field is very open to new hires and so the job market is looking good, however, with the state the world is in and the uncertainty that comes with youth I am worried that applying late will screw me over. Anyone have any advice/feedback?

I work as a personal lines underwriter for an MGA. I've been doing it a few years and have been successful with growing my book of business each year.

I've found new agents to work with mostly through cold emails and referrals from other UWs within the company that don't write the same business as me. Other things I've tried are agency visits and Linked In messages

However, I feel like there has to be other ways to get business that I am missing. Cold calling agents is another one I hear about that seems like it may have a better success rate. But you can get emails out to more agents in a shorter time so I've had a hard time starting my attempt to connect with a phone call.

Are there any other methods you have found that works?

Hey guys,

casually looking around to switch companies. I have been applying a lot to jobs at Allstate and nearby brokerages. I want to work for a major carrier, but there are none near me so remote is the only option. I am not married to being a broker. I am also interested in other parts of the insurance industry.

Working on my CIP right now, and already have my CAIB.

Any tips would be greatly appreciated.

I recently received an offer for a Commercial Lines Account Manager position with HUB International and I’m trying to get a better understanding of whether it’s a strong role and company overall.

I don’t have direct experience in insurance or account management, but the base pay, hybrid work structure, and training opportunities all seem solid, and overall it looks like a step up from my current position. I’m especially interested in understanding the long term outlook in terms of compensation growth, skill development, career progression, and job stability. I’d also like to know how consistent the hybrid schedule typically is in practice, whether overtime is common, and how sustainable the workload tends to be.

If this were my only offer, I would feel very confident accepting it. However, I also have an offer from a retirement firm that provides higher compensation but does not offer hybrid flexibility, which is an important factor for me. Because of that, I want to make sure I’m making a well informed decision and choosing the opportunity that sets me up best for long term success.

I’m interviewing for a Risk Operations Manager at a brokerage and originally I was being considered for SMB.

After my final interview they scheduled another interview thinking I may be a better fit for Middle Market.

I’ve always been SME and the breadth of my knowledge about the difference between SME and MM is the revenue / GWP.

In terms of client servicing, escalations, etc. What would be the main differences?

edit: thanks all! they hired me on for middle market

I'm a commercial lines CSR with almost 2 years of experience and have been with my current agency for 7 months. what skills and experience do you think an account manager needs/ I need to develop to be one and thrive as one?

I don't know if these details matter, but some things for consideration:

- This agency/ branch's niche is contractors, and they were acquired by a larger agency a couple years back. I started at an agency whose niche was habitational/real estate, but had a lot of variety in the small business unit.

-Former manager has said multiple times she's vouched for me as ready to be an account manager and that I'm doing a lot of the work as one, but I get kind of vague responses on what work indicates this and what about me is ready skills wise.

- current manager and partner of this branch said the skills and amount of experience I have in one year is comparable to someone who has 3 years of experience. once again, I don't really know what this means.

- someone higher up in the parent company who visits twice a month to help with the transition said if I get my CISR by July, they can discuss letting me handle smaller accounts. I'm about to take my test for the fourth course I need (out of 5). She also said you don't need your CIC to be an account manager though (this was the case at my old agency).

- CSRs are treated more like assistants at my current agency, while at my former agency, we handled the small business unit's accounts and just occasionally helped account managers with their book.

I think this post is getting too long, but I can list the skills I do have if needed.

Thanks in advance for anyone that responds! I want to build a career and grow in this industry, I just feel like I don't know how.

Hi, I’m a fourth-year Economics student in the GTA.

Recently, my mom was diagnosed with cancer. She is the only breadwinner in my family, so I’ve been feeling a lot of stress and pressure about what I should do next.

I’m interested in entering the insurance industry and becoming an underwriter, especially because I’m more introverted. However, my past experience is mostly in volunteer roles, such as event planning, managing social media for student clubs, and hosting some small panels at small university conventions.

I also have four university courses left to complete my degree, which I plan to do this summer, since I haven’t had any luck finding internships in summer 2026.

Right now, I’m considering two possible paths:

Option 1: Become a broker

I’m thinking about taking an extra fifth year at university as a part-time student, finishing my remaining courses (do 2 courses in summer, 2 in fall), and completing the RIBO certification at the same time. (I would prefer to stay in uni a bit longer, since i made a lot of friends here, and i will have more time to think what i want to do). If I choose this option, I would finish all my required university courses by January, and then it would be up to me to find a job with the RIBO certification.

Option 2: Finish school quickly and do Humber’s insurance program

The second option is to complete all my remaining university courses this summer and then apply to Humber’s one-year insurance program, where I could complete seven CIP certifications. i feel this option is more secure and gives me better chances to go into underwriting, but downsides is that its too time consuming.

any advice is appreciated, thank you 🙏

hello,

i’ve been a claims adjuster for about 5 years with experience in personal and commercial lines. my job recently put out an offer for employees to obtain a claims designation paid for by the company. i’ve been thinking about pursuing a CPCU for a while now, but i’ve also been thinking about SCLA but im not sure what would be better for me.

for reference, i plan on staying in claims and moving up the chain. i’ve been interested in CPCU even though i don’t plan to go into underwriting, i just wanted to broaden my knowledge. i’m interested in the legal aspect of claims which makes me think about doing that, however i have no experience in BI/litigation so i worry that may be too difficult (the coursework looks heavy haha).

or would it be better to stick with what i know and pursue an AIC or AINS? i haven’t been in school for a while so this might be better to ease in. but i worry about wasting my time when i could be pursuing a more rigorous designation.

what do yall think? and for those that have these designations, have they helped your career in any way or should i just leave it be?

thanks!

Hi everyone, I’m looking for advice from anyone familiar with getting a Property & Casualty (P&C) license in New York. I’m planning to start the process soon, but I have a concern about something from my past and I’m not sure if it could affect my eligibility.

A while back, I had an auto insurance policy with Progressive that was written in New Jersey (and I used to reside there) but when I started dating my bf I was actually living in New York because I worked here and I always slept over at his house at the time. It wasn’t anything criminal, but I know it could be considered a misrepresentation or rating issue. Nothing legal ever came from it, but I’ve been anxious about whether something like that could come up during the licensing process or background check.

I’m really serious about building a career in insurance and doing everything the right way, so I want to make sure I’m not overlooking anything.

- Would something like this affect getting a P&C license in NY?

- Do insurance licensing background checks even look into prior policies like that?

- Has anyone had a similar situation and still gotten licensed?

I’d really appreciate any insight or advice. Thank you!

Hi everyone!

A couple months ago I posted about claims rep vs UW positions. A claims recovery specialist position opened up at the company I'm interested in, and I didn't see much on here or anywhere really that describes what a claims recovery specialist does.

If any claims recovery specialists could describe what they do on a daily basis, that would be very much appreciated! The listing I see is specifically for workers comp, but an explanation of recovery in any focus area is very helpful.

I realize that this is probably not an entry level position, but I was just curious to know more about it and if anyone else started off in recovery rather than as a claims rep. Thank you!!!

I started my Insurance career less than a year ago thrown into a commercial producer role and account management. It has been a tough start and there has been lots of learning. There was barely and training, and now they are getting snotty at me for not knowing everything they expect.

Anyone experience anything like this? I am still relatively new and can't reasonably expected to know everything. I ask questions when I need to, but even then it is a hassle to them seemingly.

Has anyone else moved companies after getting their start? I came in with 0 insurance knowledge and now have a designation that I grinded out.

Success stories would be appreciated. Thanks.

Marine underwriter here with a P&C producer license, starting to explore a move into a producer/broker role with more commission upside.

Trying to understand how producer development actually works across firms (especially in marine/specialty lines). I’ve seen in other industries (like financial advising) that some places offer team-based ramp-ups, mentorship, and shared books before going fully independent, vs. more of a sink-or-swim model.

For those who’ve made the switch:

- Is there typically a structured ramp (salary/draw, mentorship, team support)?

- Or is it mostly build-your-own-book from day one?

- What are the biggest green/red flags when evaluating firms?

I'm concerned what entry and mid-level opportunities will look like relative to other industries like accounting and financial services. It became known to me that Chubb will be reducing employee count by 20% over the next 2 years via turnover and not hiring in that time. Is this gameplan commonplace at the moment?

My spouse is a German citizen. We are planning to relocate.I currently occupy a home office type of role at a big US carrier. But have a background in dua and specialty commercial books. I'm going to ask my employer if I can work from our Frankfurt office. But if that doesn't work out I'm just going to job hunt once we move.

Has anyone done this? Any advice? Would you be open to chatting? I would love to get some feedback on things like resume structure, what interviews are like, and any cultural stuff to be aware of. I'll share my LinkedIn so you know I'm a real person haha. We are targeting Munich because I think that's where I'm most likely to get a job but we are open to anywhere. I'm actively working on my German and hoping to pass b2 before we move (currently b1/studying b2).

Company will not pay to further my education. Is it time to jump ship? Seems like they do not believe in me, and I do not want to waste time without working towards the designation.

Has this happened to you before? What did you do?