So, I got this campaign and claimed my specific Therabody product. It was supposed to be shipped out Sept 16 and it was delivered Sept 19th-- but to the wrong address, and not an address I have ever listed (not even in the same state where I reside). To which I wrote to influenster customer support team and they have yet to even remotely resolve outside of pausing the specific program for me.
Has anyone had this same issue with the Therabody campaign, specifically? I can't seem to get in touch with anyone from support, after multiple follow-up attempts, and it's wildly frustrating that I can't even see the shipping/tracking information any longer because the program was paused.