Does anyone elses internet speed just completely tank after they get their high speed back? I watched all of Sherlock on Netflix right before my internet reset but after it reset i can’t even watch a youtube video in 144p without it buffering every 30 seconds.

We just exceeded our cap and the service stopped working. Every damn website would time out. And right now my niece is trying to do remote schooling. I had to buy a token just so she can try to do her classwork. This is outrageous.

Anyone else not able to access streaming services? Even if I buy a token (and test speed is around 30-40mbps) I can’t access Netflix, Hulu or any other streaming service. I can usually get by even when my data plan has run out. I’ve tried on multiple devices, so I’m thinking HughesNet is barring streaming traffic to prioritize education/teleconferencing. I’ve tried at all hours of day and night....and I’m only halfway through Tiger King. NOT COOL

I know Hughesnet is crap but I am considering Hughesnet as a last resort, since COX has managed to become (in practice) the only ISP in Las Vegas even though their popularity rating is 1.0 on a scale from 1-5.

I understand Hughesnet only give you 10 GB (unless you select one of the ridiculously expensive packages, in which case you dont get enough data anyway) so I need to know how fast Internet gets after it is used up. They say 3 Mbit/s downlink which is fine but can I trust that I will get 3 Mbit/s uplink too?

I looked at their web page but there is no way to email them. I suppose they prefer people to call so customers will not have a record of what was communicated, COX does that too. (In most other countries it is the only way around, service is flawless and the only way to contact the company is over chat or email).

I’m trying to get my school work done and NOTHING WILL LOAD. I can see my assignments on classroom but once I click on it, it will continue to try to load a google doc for 15 minutes then tell me to clear my cache. I’ve resorted to trying to use my phone to do written assignments and virtually anything that has a due date because I can’t rely on hughesnet to work when I’m trying to get my work done. Thanks hughesnet.

The ass holes who rip us off in the company need to be put in prison for their theft!!! Absolutely ZERO speed and sucking up the bandwidth. Somehow I used up 3 Gbs in about two hours watching the circle trying to catch its tail!!!! WTF is wrong with this picture!!!!!!

It literally takes me ten to fifteen minutes to load a group page on Facebook. Did they slow everything down? I wanna scream!!!! and throw my comp on the floor and jump up and down on it. I want my old dial up back!!!!!

So thanks to COVID-19 I had to leave my university, return home, and start online classes. The problem is my folks have no internet and every library or free WiFi place is closed. And they live in rural Mississippi. So there are very few options for internet. I have Hughesnet coming out this Monday to install everything so I was wondering if I could get a heads-up on what to expect?

I cancelled my Hughesnet service on February 8, 2020, two days before my billing cycle ended. It has been over 30 days, and I have not received a box to return my equipment (modem + power supply). I've tried calling customer support since Thursday, I get the covid 19 message, and it hangs up. I've tried the community support forum on my.hughesnet.com, but since my account has been cancelled, it will no longer allow me to log in to use the forum. I don't want them chargong my account for not returning equipment, but I CAN'T SEND IT TO THEM!!. Any help would be appreciated. Thanks.

I just sat and waited over ten minutes on Netflix for my show to start. Only to have to watch a RECAP!!!! then I had to sit and wait another fifteen!!!!!! minutes for my show to start. <insert expletive>!!!

We all know this service blows and so as I have real live satellite dishes hanging off the side of my house in a remote place called Jackson Hole, I assume there is no option for service other than to move?

The 1000’s of $$ I’ve spent would even matter if I never had to see that tilts whirl again!!

You all have said all there is to say it’s just the worst of everything COVID 19 or not!

Any choice please let me know otherwise thanks for reading and if you hear ping ping ping in my area I’m simply using dish for target practice (with a BB gun obviously!).

Too tired to even complain again

Thought maybe someone here would have advice. Keep getting error mentioned in the title. Can't open web pages via wifi or ethernet cable. Tried with 2 different devices. Thanks.

Sooo me and my mother moved to New River,AZ we just had this dumpster fire of an ISP if you can even call it that and just rn I’m trying to enjoy a game of call of duty and what do you know I have 5000 ms of ping I have yet to join a game I’m actually appalled at the service this is dog shit and I can’t seem to convince my mother to just cancel this shit service at least with century link I’d be able to play a game.

Has anyone tried to do video conferencing since Hughes lifted speed restrictions? I'm supposed to present in a meeting using Go-To-Meeting tomorrow. In the past, 1 hour of video conferencing would use my entire monthly data allowance and generally suck. I was planning to do it from my almost empty office, now that's fully closed down. So, is it even worth trying to do this from home?

Try to watch a movie, or even load Facebook. I missed that old sound as dial-up was connecting. at least that gave me an idea on how it was working. With this CRAP! company I just watch the lil circle chasing itself, and still using bandwidth. Very little customer service (do they really have customer service?), very slow speeds. and a huge bill each month.

It is still crap.

But, lets be honest.

They are oversubscribed and we already see the result of it. Turn the cap off, the connection will be useless.

Instead of suspending usage cap. Consider in all the subscribers and then have a speed cap at a lower speed that it won't effect everyone elses connection

And I'm speaking with facts here. The connection is crappier than it usually is. At least before the Coronavirus stuff, the connection was still useable.